Senior it support Work, Jobs in Manchester M12 (with Salaries)

IT Service Desk Analyst
EG On The Move Ltd —Blackburn
- £27,000 - £28,500 a year
- 8 hour shift
- Customer service
- Windows
- IT
- Free parking
- Employee discount
Quick apply
9h
Head of Technology Operations & Strategy
Department for Culture, Media and Sport —Manchester
- £62,203 - £72,686 a year
- Full-time
- Hybrid work
- Azure
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
11h
Lead Product Designer - L6
Street Group —Manchester
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- Management
- IT
- Work from home
- Flexible schedule
Quick apply
10h
Strategic Data and Insight Lead
Kirkwood Hospice —Huddersfield
- £38,902 - £53,325 a year
- Full-time
- Hybrid work
- Data analysis skills
- Hospice
- Communication skills
10h
Senior Lecturer in Architecture
Birmingham City University —City Centre
- £52,462 - £60,842 a year
- Full-time
- Hybrid work
- Leadership
- Teaching
13h
Business Development Executive
Horwich Farrelly Solicitors —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
14h
Business Development (BD) and Marketing Co-ordinator
Purcell —Manchester
- £30,000 - £33,500 a year
- Full-time
- Social media management
- Microsoft Office
- Business development
12h
Admin Assistant
Prospere Learning Trust —Cheadle Hulme
- £22,004 - £25,989 a year
- Full-time
- Administrative experience
- Organisational skills
- Care plans
- Annual leave
- Employee assistance programme
11h
STOCK & LEDGER ACCOUNTANT
XUM Enterprise Ltd - Trafford Park —Trafford
- £35,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Warehouse experience
- In-person
- Free parking
Quick apply
9h
Corporate Account & Business Development Manager
IP Exchange MSP Limited —Stretford
- £37,500 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Contracts
- Referral programme
- Sick pay
Quick apply
9h
Subcontractor Payments Senior
OCU Group —Stockport
- Full-time
- Microsoft Excel
- Analysis skills
- Continuous improvement
Quick apply
14h
Senior Accounts Payable Administrator
OCU Group —Stockport
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
15h
Regional Host Co-Ordinator (Property) - Lloyds Living
Lloyds Banking Group —Manchester
- £30,201 - £31,790 a year
- Full-time
- Hybrid work
- Administrative experience
- Continuous improvement
- Organisational skills
9h
Business Development Director
KP UK —Manchester
- £80,000 - £90,000 a year
- Full-time
- Sales
- Presentation skills
- Financial services
- Annual leave
- Employee discount
Quick apply
11h
Teaching Assistant Level 3
ManchesterCityCouncil —Manchester
- £26,403 - £28,142 a year
- Full-time
- Communication skills
- School
- Teaching
11h
Project Architect
Mott MacDonald —Manchester
- Part-time
- Hybrid work
- Management
- Mentoring
- Agile
- Employee discount
8h
Lecturer in Foundation Learning
Warrington & Vale Royal College —Warrington
- Up to £41,609 a year
- Full-time
- Communication skills
- Teaching
- Free parking
- Annual leave
11h
Building Services Design Apprenticeship
Integrated Mechanical Limited —Elland
- £15,600 - £24,000 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Quick apply
11h
Senior Systems Engineer
AECOM —Manchester
- Full-time
- Hybrid work
- Engineering
- English
- Leadership
12h
Raising Attainment Mentor
ManchesterCityCouncil —Manchester
- £23,876.13 a year
- Full-time
- School
13h

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senior it support jobs near manchester m12

IT Service Desk Analyst

EG On The Move Ltd -
Blackburn

Quick apply

Job details

Full-time
£27,000 - £28,500 a year
9 hours ago

Benefits

Free parking
Company pension
Employee discount
Flexible schedule
On-site parking

Qualifications

TCP
Customer service
Windows
DHCP
ITIL
IT support
DNS
IT
TCP/IP
Communication skills

Full job description

Role: IT Service Desk Analyst

Location: Blackburn, BB1 2FA

Job Type: Full Time - Permanent

Salary: £27,000 - £28,500

Bonus Scheme: Bonus Incentive

Company: EG On The Move

About the role:

As an IT Service Desk Analyst, you will provide first-line technical support to users across the business, sites and stakeholders. You'll manage IT incidents and service requests, ensuring they are logged, prioritised, and resolved within agreed service levels. The role involves supporting hardware, software, networks, and business applications while following ITIL best practices and contributing to continuous Service Desk improvement.

This role operates on an alternating shift rota. You will be required to work the following shift patterns on a rotational basis:

Friday to Tuesday, 7:00am – 3:00pm
Friday to Tuesday, 2:00pm – 10:00pm

What you’ll do:

Provide first-line technical support via phone, email, remote tools, and the ITSM ticketing system, ensuring incidents and service requests are logged, categorised, prioritised, and resolved within agreed SLAs.
Diagnose and resolve hardware, software, operating system, Microsoft 365, and basic network connectivity issues, escalating complex or high-impact incidents where required.
Support user account administration, including password resets, access requests, and onboarding/offboarding activities.
Configure, deploy, and maintain desktops, laptops, peripheral devices, and office IT equipment, including monitors, printers, and meeting room technology.
Maintain accurate documentation, IT asset records, and Knowledge Base articles to improve troubleshooting, self-service, and first-call resolution.
Monitor ticket queues, contribute to Major Incident support, identify recurring issues, and recommend continuous service improvements.
Support system upgrades, technology rollouts, and IT projects in collaboration with the IT Service Operations Manager and senior stakeholders to drive business growth and operational efficiency.

What’s in it for you?

Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered:

Bonus Incentive - Performance-based bonus potential.
Discount & Rewards App – Save up to 15% on food‑to‑go, grocery, & merchandise.
Salary Sacrifice Pension – Save for the future with our pension scheme.
Life Assurance - Financial protection for your loved ones.
Wellbeing resources - Mental health, wellbeing, and financial guidance.
Legal Assistance – Confidential access to expert probate advice.
Tooth fairy dental care app – Connect with qualified professionals for advice.
Retail Discounts - Save money with discounts across a range of retailers.
Learning & Development - Training to support your career growth.
Recognition scheme - Rewarding your contributions and achievements.
Flexible hours - Start between 8–10 AM and work your 8hour day your way.
Free Parking – Easily accessible on-site parking.
Waterside Café – Freshly prepared meals every day.
Prayer and Ablution Facilities - Dedicated spaces available.

What we are looking for:

Previous experience in Customer Service, IT Service Desk, or IT Support role.
Strong troubleshooting skills with Windows OS and Microsoft 365.
Experience using ITSM or ticketing systems to manage incidents and service requests.
Good understanding of networking fundamentals, including DNS, DHCP, and TCP/IP.
Excellent communication and customer service skills, with a user-focused approach.
Ability to prioritise tasks and perform effectively under pressure, particularly during major incidents or system outages.
Knowledge of ITIL best practices, including Incident, Request, and SLA management.

Be a part of it:

As EG On the Move grows, we’re excited to welcome talented individuals to our team. We are about building a workplace where expertise and growth come together. Here, your skills matter, and you’ll have the opportunity to make a real impact. Join us and be part of something meaningful!

Please note that this role requires a successful DBS check, which will be fully funded by EG On The Move.

INDHO

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Refine Your Search

senior it support jobs in manchester m12

IT Service Desk Analyst

Head of Technology Operations & Strategy

Lead Product Designer - L6

Strategic Data and Insight Lead

Senior Lecturer in Architecture

Business Development Executive

Business Development (BD) and Marketing Co-ordinator

Admin Assistant

STOCK & LEDGER ACCOUNTANT

Corporate Account & Business Development Manager

Subcontractor Payments Senior

Senior Accounts Payable Administrator

Regional Host Co-Ordinator (Property) - Lloyds Living

Business Development Director

Teaching Assistant Level 3

Project Architect

Lecturer in Foundation Learning

Building Services Design Apprenticeship

Senior Systems Engineer

Raising Attainment Mentor

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