Response customer service representative Work, Jobs in Manchester M8 (with Salaries)

Rapid Response Customer Service Representative
FMG —Huddersfield
- £29,741.59 a year
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
Personal Assistant
GMCA —Manchester
- £34,434 - £38,220 a year
- Full-time
- Hybrid work
- Administrative experience
- Travel
4d
Network Services Assistant
KeolisAmey Metrolink —Manchester
- £33,164 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Driving
- Employee assistance programme
- Employee discount
10d
CoE Customer Service Represenative
Custodia —Knutsford
- £26,000 - £28,000 a year
- Customer service
- English
- Bachelor's degree
- Free parking
Sales Representative
Retail Innovation Group —Wigan
- £15,156.00 - £15,156.68 a year
- Weekend availability
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
Resourcing Policy and Strategy Lead (maternity cover)
Department for Culture, Media and Sport —Manchester
- £54,582 - £61,584 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
8h
Italian Speaking Inside Sales Representative
Radwell International —Blackburn
- Full-time
- Bilingual
- Sales
- Customer service
- Free parking
- Employee assistance programme
Tech Lead - Business Solutions
ANS Group Limited —Manchester
- Full-time
- Mentoring
- Agile
Technical Stage Manager
Legends Global (Europe) —Manchester
- Weekend availability
- Management
- IT
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Management Accountant
United Infrastructure —Great Sankey
- Full-time
- Computer literacy
- Accounting
- Leadership
- Health & wellbeing programme
- Work from home
Quick apply

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Rapid Response Customer Service Representative

FMG -
Huddersfield

Quick apply

Job details

Permanent
£29,741.59 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Canteen
Employee discount
Referral programme
Car scheme
On-site parking

Qualifications

Customer service
Communication skills

Full job description

Working Hours: 40 hours per week, Monday-Sunday

Do you live in or near Huddersfield and have strong customer service skills, particularly in motor insurance or the vehicle recovery industry? If you're looking for a new challenge, we’d love to hear from you!

We have an exciting opportunity for a Customer Service Representative to join our growing Rapid Response team to provide comprehensive, 24/7 telephone support service to those in need of urgent assistance. We work closely with Highways England and a number of police forces across the UK. Each call is unique, and the type of support provided is entirely dependent upon the specific requirements of each incident.

As a Customer Service Representative in our team, you will be the first point of contact for those reporting incidents to the Operations Centre. The primary objective in all cases is to get the nearest vehicle recovery operator with the correct equipment to the scene within agreed timescales and to manage the incident to a successful conclusion.

Join FMG as a Rapid Response Customer Service Representative and enjoy some outstanding benefits …

Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include …
Salary- Starting from £29,741.59, increasing as your experience grows, enhanced by a generous bonus based on your individual and business performance
Annual leave- Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
Pension - Employer contributions of 3%
Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.
Wellbeing Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
Community - Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme.
FMGive - Ditch the desk and have a fully paid working day each year dedicated to volunteering support for our amazing local charities! Not to mention getting involved in our fantastic fundraising events that regularly take place in and out of the office.
Motoring Benefits - Take advantage of exclusive colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
Stream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.

About You

You will have previous experience in motor claims or vehicle recovery.
You’re a strong communicator with great decision-making skills and a real team player.
You will be able to quickly develop a rapport with customers and partners over the phone.
You are focussed on delivering an excellent customer experience.
You will be able to effectively manage pressured situations in a sensitive and professional way.
You’ll be a confident user of both telephone and office-based IT systems.

About Us

FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services.

We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.

Quick apply

Refine Your Search

response customer service representative jobs in manchester m8

Rapid Response Customer Service Representative

Personal Assistant

Network Services Assistant

CoE Customer Service Represenative

Sales Representative

Resourcing Policy and Strategy Lead (maternity cover)

Italian Speaking Inside Sales Representative

Tech Lead - Business Solutions

Technical Stage Manager

Management Accountant

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