Of hours contract Work, Jobs in Manningtree, Ess (with Salaries)

Investigator
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Full-time
- In-person
- Annual leave
Quick apply
13d
Contract Administrator
Sureserve —Stowmarket
- £27,976 a year
- Monday to Friday
- Databases
- Administrative experience
- IT
- Annual leave
Quick apply
Independent Domestic Violence Advisor (IDVA)
The Next Chapter (East of England) —Colchester
- From £26,821 a year
- Full-time
- Hybrid work
- Free parking
- Health & wellbeing programme
Quick apply
12d
Emergency Planning Officer
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Hybrid work
- Annual leave
13d
Administrator
Kier Group —Ipswich
- Part-time
- Computer literacy
- Computer skills
- Flexible schedule
1d
Receptionist / Fitness
Trugym —Ipswich
- Up to £12.71 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
- Flexitime
Quick apply
Project Coordinator
Suffolk County Council —Ipswich
- £34,434 a year
- Hybrid work
- Communication skills
- Annual leave
13d
Delivery Team Trainer
Evri —Colchester
- £30,000 a year
- Full-time
- Customer service
- Travel
- Mentoring
Family Domestic Abuse Practitioner/YPVA
The Next Chapter (East of England) —Colchester
- From £26,821 a year
- Full-time
- Experience working with children
- Bachelor's degree
- In-person
- Flexitime
- Work from home
Quick apply
12d
Out of Hours Contract Admin
Sureserve —Stowmarket
- £13.45 an hour
- Monday to Friday
- Hybrid work
- Databases
- Administrative experience
- IT
- Annual leave
Quick apply
8d
Out of Hours Contract Admin
Aaron Services —Stowmarket
- Part-time
- Databases
- Administrative experience
- IT
- Annual leave
8d
Section Planner [Track]
Network Rail —Ipswich
- £34,000 - £35,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
12d
Cleaner
OCS Group —Manningtree
- £12.71 an hour
- Monday to Friday
Quick apply
Street Patrol Officer - Ipswich BID
My Local Bobby Ltd —Ipswich
- £13 - £14 an hour
- Part-time
- Microsoft Word
- First Aid Certification
- In-person
Quick apply
5d
Reception - Team Member
Premier Inn —Ipswich
- Up to £13.06 an hour
- Part-time
- Hotel
- Front desk
- Employee discount
Quick apply
10d
Housekeeping - Team Member
Premier Inn —Clacton-on-Sea
- Up to £13.06 an hour
- Part-time
- No experience needed
- Hotel
- Cleaning
- Employee discount
Quick apply
Administrator
OCS Group —Ipswich
- Weekend availability
- Microsoft Office
- Recruiting
- IT
Tax and Accounts Assistant (ACCA Affiliate / Part Qualified
LIGHTHALL HR —Colchester
- £20,000 - £27,000 a year
- Part-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Work from home
Quick apply
6d
Communications and Engagement Officer
Suffolk County Council —Ipswich
- £40,777 a year
- Full-time
- Hybrid work
- Business
- Annual leave
- Flexitime
9d
Part-Time School Driver
A2B Contract Cars Ltd —Colchester
- £12.75 an hour
- Part-time
- Heavy lifting
- Driving
- Commercial driving
- Annual leave
- Flexible schedule
Quick apply
13d

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Investigator

Call Assist -
Colchester

Quick apply

Job details

Permanent | Full-time
£10.85 - £12.71 an hour
13 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service call handling
GCSE
Complaint handling
Customer interaction

Full job description

Call Assist specialises in providing 24/7 vehicle assistance services, primarily following a breakdown or accident. We reach our customers fast by working with our networks of independent Recovery Operators situated throughout the UK and Europe.

Call Assist works with many companies providing a rescue service on their behalf, either behind their brand or under the Call Assist Rescue brand. Anyone who has broken down on a busy motorway or suffered an accident late at night can relate to our motivation in taking the stress away from our customers and professionally manage the situation in a considerate manner.

With a proven formula and thanks to our team of employees tirelessly delivering an award-winning service, our desire to always improve and never become complacent has ensured Call Assist has held long term contracts with many of our key partners.

Our core values are:

We work as a team
We are professional
We are proud of what we do
We are progressive and forward-thinking
We are fully committed to achieving the best for our customers and clients
We are passionate and enthusiastic

To help us to provide the very best service, we are looking for two Investigators to join our Customer Service department in our Colchester office.

Job purpose & Training:

To deal with the following Customer Service activities in accordance with Company procedure and provide a high standard of service when handling any potential, new or ongoing complaints:

Investigation and resolution of complaints to a high standard in accordance with our procedures and principles.
Maintaining accurate records of complaints and resolutions in line with reporting requirements.
Maintaining effective relationships with our external clients.
Ensuring all your work is conducted to a high standard and is properly recorded within the complaints handling database.
Ensuring the Customer Service phone line is answered in a timely manner.

The ideal candidate will have the following:

Ability to work under pressure using your own initiative.
Ability to discuss customer’s complaint with them via the phone, email and letter.
Ability to write a formal letter or email to a customer. It is vital that you can provide examples of where you have been required to provide official written emails or letters to customers in the past.
Ability to work individually and as part of a team to ensure the team is achieving their KPIs.

Hours & training:

Full training will be provided

The working hours for this position are Monday to Friday 9 a.m. to 5:30 p.m.

Benefits:

Extensive training coupled with an ongoing support and development program through a dedicated online development portal
20 days paid holiday in addition to the bank holidays on a full time basis (pro rata for part time)
Opportunities for progression within the Company
Contributory workplace pension
You will receive one paid holiday day to be taken on your birthday

Salary:

The salary is dependent on age:

16-20 - £10.85
21+ - £12.71

This position is not commission based

Applications:

We are passionate about our service and strive for perfection in every one of the 600,000 calls our offices in Colchester answer each year. So, if you would like to be part of a growing success story and would like to join our journey with a friendly, ambitious team, then we would be delighted to receive your application. Please include your GCSE/CSE grades with your application.

If you require further information regarding the position, please call Meghean on 01206 785 850.

Retention Statement

Call Assist has a continued commitment to protecting the collection and use of personal and sensitive data.

All job applications will be held on our records for a period of 6 months in the strictest of confidence and not shared with any other business or organisation.

If you wish for your personal and sensitive data to be removed from our systems earlier, please contact us.

Job Types: Full-time, Permanent

Pay: £10.85-£12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

of hours contract jobs in manningtree, ess

Investigator

Contract Administrator

Independent Domestic Violence Advisor (IDVA)

Emergency Planning Officer

Administrator

Receptionist / Fitness

Project Coordinator

Delivery Team Trainer

Family Domestic Abuse Practitioner/YPVA

Out of Hours Contract Admin

Out of Hours Contract Admin

Section Planner [Track]

Cleaner

Street Patrol Officer - Ipswich BID

Reception - Team Member

Housekeeping - Team Member

Administrator

Tax and Accounts Assistant (ACCA Affiliate / Part Qualified

Communications and Engagement Officer

Part-Time School Driver

I want to receive the latest job alerts for of hours contract in manningtree, ess

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