customer service manager Work, Jobs in mansfield (with Salaries)

Assistant Manager - Mansfield
BoyleSports —Mansfield
- £13.20 an hour
Quick apply
Customer Service Manager/ property manager/ manager
A&Z consultants Managment services Ltd —Nottingham
- £32,000 - £42,000 a year
- Full-time
- Management
- English
- Supervising experience
Quick apply
12h
Head of Service Delivery
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
1d
Sales Manager - Used Cars
Perrys Motor Sales Ltd —Chesterfield
- £40,000 a year
- Full-time
- Sales
- Employee discount
Duty Shift Manager (Days) - Derbion
Savills Management Resources —Derby
- £41,080 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Centre Manager
BCA —Nottingham
- £60,000 - £70,000 a year
- Monday to Friday
- Continuous improvement
- Travel
- IT
- Employee assistance programme
- Employee discount
Quick apply
Office Manager
GR groundwork’s & building services Ltd —Chesterfield
- £13 - £16 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Customer Resolution Lead
TheNottingham —Nottingham
- Hybrid work
- Annual leave
17h
Customer Delivery Manager
Computacenter —Sheffield
- Analysis skills
- IT
- Leadership
12d
Team Leader
Card Factory —Nottingham
- £13 an hour
- Leadership
Assistant Manager
Nottingham Castle RP —Nottingham
- £31,449.00 - £35,306.88 a year
- Weekend availability
- Management
- Employee discount
- Gym membership
Quick apply
1d
Customer Relationship Manager
DHL —Derby
- Communication skills
12d
Business Development Manager
Hutchinson's PVC Solutions —Chesterfield
- £40,000 - £60,000 a year
- Full-time
- CRM software
- Business development
- Driving
Quick apply
8d
Assistant Manager
Starbucks —Chesterfield
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Floating Supervisor / Bar Manager for the Reddington Pub Group
Reddington Pub Company Ltd —Nottingham
- £35,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Employee discount
Quick apply
2d
Administration Manager
Bell Cornwall Recruitment —Nottingham
- £40,000 - £45,000 a year
- Hybrid work
- Management
- Leadership
- Communication skills
12d
Head of B2C Sales
UniHomes —Sheffield
- £50,000 - £75,000 a year
- Weekend availability
- Leadership
- Employee discount
- Referral programme
Quick apply
Assistant Store Manager
GROUPE SEB UK LTD —Mansfield
- Weekend availability
- Microsoft Outlook
- Sales
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
2d
Customer Success Manager
Tes Global —Sheffield
- Full-time
- Hybrid work
- IT
- In-person
- School
- Annual leave
- Employee assistance programme
Quick apply
Sales Manager
Furniture Village —Nottingham
- £48,500 - £58,200 a year
- Full-time
- Employee discount
Quick apply

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Assistant Manager - Mansfield

BoyleSports -
Mansfield

Quick apply

Job details

£13.20 an hour

Qualifications

Assistant manager experience

Full job description

Role Profile
Job Title: Assistant Manager
Function/Department: Retail
Reporting To: Shop Manager
Location: Mansfield

Role Purpose and Key Responsibilities:

Role Purpose

You will be responsible and accountable for the shop and the team in the absence of the Shop Manager such as operating and running the Shop and managing the Shop team effectively. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and in the absence of the Shop Manager you will be responsible to manage the operations of the shop.

Key Responsibilities

Support the Shop Manager with the day-to-day running of the shop and the shop team.
In the absence of the Shop Manager, lead from the front in managing the operation and

running of the Shop and the Shop team, including being responsible for:

o Opening and closing the shop

o Managing and guiding the Shop Team

o Cash management procedures

o Managing and utilizing the company Time and Attendance system whilst ensuring

adherence from the Shop Team with using the system

Leading by example and drive your team to keep and maintain shop presentation

standards.

Be a clear communicator by actively encouraging your colleagues to share ideas on how

things can be improved and done better.

Stay focused on the results of the Shop to help identify opportunities with the ability to

get your team working to high standards together.

Responsible for providing outstanding customer experience for customers.
Educating and guiding your team to be able to deliver excellent customer service
Accept bets as per procedure, accurately taking and processing customer bets through

multiple channels which include but are not limited to betting terminals and in shop

transactions through the EPOS System in timely manner.

To act as a Brand Ambassador including introducing customers to the multi-channel/digital

journey.

Ensure the Shop adheres to all operational procedures, including cash management and

security procedures.

Adhere to Social Responsibility duties.

Knowledge, Skills and Experience

Essential Skills and Experience

Ability to confidently lead a team and inspire others
Ability to build excellent working relationships with colleagues
Operate with trust and integrity and be an excellent role model for others
Excellent communicator with the ability to provide clear guidance and feedback to others

(team members and customers)

Be adaptable to different situations with the ability to lead from the front in bringing new

ideas forward

Ability to problem solve and think creatively
Energy and drive to constantly develop yourself and others
Customer service focused
An enthusiastic people person
A keen interest in Sporting industry/events and being confident to build rapport and

relationships with customers

Ambitious and driven to progress within the company
To promote the company brand and be results focused get your team working to a high

standard together

Desirable Skills and Experience

1 year Assistant Manager/Supervisor Retail experience.
Industry experience is welcomed but not essential as full training provided to expand your

knowledge base on all things sport and betting related

Quick apply

Refine Your Search

customer service manager jobs in mansfield

Assistant Manager - Mansfield

Customer Service Manager/ property manager/ manager

Head of Service Delivery

Sales Manager - Used Cars

Duty Shift Manager (Days) - Derbion

Centre Manager

Office Manager

Customer Resolution Lead

Customer Delivery Manager

Team Leader

Assistant Manager

Customer Relationship Manager

Business Development Manager

Assistant Manager

Floating Supervisor / Bar Manager for the Reddington Pub Group

Administration Manager

Head of B2C Sales

Assistant Store Manager

Customer Success Manager

Sales Manager

I want to receive the latest job alerts for customer service manager in mansfield

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