Senior account specialist Work, Jobs in Mansfield (with Salaries)

Legal Recoveries Specialist
Flint Bishop —Sheffield
- Full-time
- Communication skills
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- In-person
- Communication skills
Quick apply
Sales Executive
Delphi Care Solutions —Annesley
- £27,000 - £33,000 a year
- Full-time
- Business development
- Communication skills
Quick apply
12d
Management Accountant
Wright Engineering —Worksop
- Up to £45,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- In-person
- Free parking
Quick apply
11d
Senior Student Engagement Adviser
University of Derby —Kedleston
- £30,577.00 - £37,323.25 a year
- Weekend availability
- Customer service
- Writing skills
- Microsoft Office
- Annual leave
- Employee assistance programme
10d
Senior Commercial Manager
ASSYSTEM —Derby
- Full-time
- Hybrid work
- Contracts
- Leadership
- Negotiation
- Annual leave
- Referral programme
Quick apply
Business Development Representative
Experian —Nottingham
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Annual leave
Quick apply
7d
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
13d
Specialist Assurance Associate (Bank)
University Hospitals of Derby and Burton NHS Foundation Trust —Stapleford
- £57,528 - £64,750 a year
- Full-time
- Negotiation
- Employee assistance programme
3d
Sales & Marketing Coordinator
Autolease Ltd —Derby
- £26,500 - £29,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Employee discount
Quick apply
14d
ServiceNow Pre-Sales & Assurance Consultant
Methods Business and Digital Technology —Sheffield
- Full-time
- Hybrid work
- Business development
- Mentoring
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Business Development Executive
Delphi Care Solutions —Annesley
- £27,000 - £33,000 a year
- Full-time
- CRM software
- Business development
- Recruiting
Quick apply
1d
Business Development Representative
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Annual leave
7d
Senior Business Manager
Assystem —Derby
- PMP
- Engineering
- Continuous improvement
- Employee assistance programme
- Sick pay
12d
Senior Customer Service Advisor
Barclays —Nottingham
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
10d
Senior Commercial Consultancy Manager - Defence
Mace —Derby
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
Senior Consultant - Strategic Real Estate Advisory (Defence)
Turner & Townsend —Nottingham
- Full-time
Quick apply
Senior District Manager - Pest Division
Ecolab Inc. —Nottingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Nursing home
4d
Service Manager - Specialist Supported Living *New Service*
Eden Futures —South Normanton
- £34,600 a year
- Team management
- Training & development
- Annual leave
- Referral programme
8d
Sales Development Representative
Apogee Corp —Witham St Hughs
- Monday to Friday
- Hybrid work
- Communication skills
- Work from home
- Employee assistance programme

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senior account specialist jobs near mansfield

Legal Recoveries Specialist

Flint Bishop -
Sheffield

Quick apply

Job details

Permanent | Full-time

Qualifications

Complaint handling
Customer interaction
Communication skills

Full job description

Description

Are you ready to make a positive impact on people's lives?

At Flint Bishop, we're committed to helping individuals regain control of their finances. As a Legal Recoveries Specialists within our Debt Services team, you'll play a vital role in supporting customers through written communication, ensuring enquiries, disputes, complaints and complex account matters are handled fairly, accurately and professionally.

Full-time contracts are available at 36.25 hours.

Hours of Work: Monday to Friday, 09:00 - 17:15 (flexibility may be required depending on client workloads).

What You'll Do:

Written Customer Communication

You will manage a variety of customer correspondence, including emails, letters and written enquiries.
You will investigate customer concerns and provide clear, professional and compassionate responses.
You will ensure all correspondence meets client, regulatory and quality standards.

Case Investigation and Resolution

You will review account histories, customer records and supporting information to resolve enquiries efficiently and accurately.
You will support the handling of disputes, balance queries, complaints and account investigations.
You will work closely with operational teams to ensure customer outcomes are achieved fairly and consistently.

Customer Focus and Vulnerability

You will identify potential signs of vulnerability and ensure customers receive appropriate support.
You will approach each case with empathy and professionalism, recognising that every customer's circumstances are different.
You will contribute to delivering positive customer outcomes in line with regulatory and client expectations.

Quality and Service Excellence

You will manage workloads within agreed service levels and quality standards.
You will continuously look for opportunities to improve customer experience and first-time resolution.
You will contribute to maintaining high standards of written communication across the department.

What You'll Need:

Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Good investigation and problem-solving skills.
Empathy and understanding.
Resilience and adaptability.
The ability to manage competing priorities and deadlines.
Previous experience in customer service, complaints handling, correspondence, administration or debt recovery is beneficial but not essential.

Disclosure will be required in the event that a position is offered.

Financial checks will be required in the event that a position is offered.

What We Offer:

Comprehensive Benefits

Enjoy a range of benefits including generous holiday entitlement, holiday buy and sell schemes, an additional day off for your birthday and funded team social events.

Career Growth

We are committed to supporting your professional development through ongoing training and career progression opportunities.
Our dedicated Learning and Development team will provide comprehensive training and ongoing support throughout your career.
This role provides opportunities to develop specialist skills in correspondence, complaints, vulnerability, dispute resolution and customer investigations.
As the department continues to grow, opportunities may arise to progress into Senior Specialist, Complaints, Compliance, Litigation and Operational Leadership roles.

Positive Work Environment

Be part of a supportive team that values collaboration, continuous improvement and delivering excellent customer outcomes.
Work within a culture that encourages learning, development and recognition.

About Flint Bishop

Flint Bishop is a multi-award-winning, top 200 UK law firm. We have been providing legal services to businesses and individuals for over a century.

Recognised as a ‘leading firm’ by both Chambers & Partners and The Legal 500, the outstanding quality of our staff and service levels is underlined by our ISO quality assurance accreditations, industry awards and peer ranking.

We have approximately 450 solicitors and legal experts who use their technical skills and expertise for one mission: to provide clients with clear advice that helps them to achieve their goals as effectively as possible.

Quick apply

Refine Your Search

senior account specialist jobs in mansfield

Legal Recoveries Specialist

Account Manager

Sales Executive

Management Accountant

Senior Student Engagement Adviser

Senior Commercial Manager

Business Development Representative

Customer Success Manager

Specialist Assurance Associate (Bank)

Sales & Marketing Coordinator

ServiceNow Pre-Sales & Assurance Consultant

Business Development Executive

Business Development Representative

Senior Business Manager

Senior Customer Service Advisor

Senior Commercial Consultancy Manager - Defence

Senior Consultant - Strategic Real Estate Advisory (Defence)

Senior District Manager - Pest Division

Service Manager - Specialist Supported Living New Service

Sales Development Representative

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