You'll be bringing the 'WOW' to our customers day – everyday
As our Customer Advisor, you'll be part of our friendly team making the connection between Neals Yard Remedies and our customers. This is a great time to thrive in a fun and collaborative environment, providing a high touch customer experience to an all new audience.
You'll be supporting the Store Manager in maximising sales opportunities, using your warm and caring approach, to build lasting relationship with a customer inspired approach.
You will be part of our knowledgeable and friendly team who are passionate about sharing their experience on skincare, our products, wellness, and therapies, giving expert advice to guide customers in finding the best products for their needs.
You’ll be a real people person, able to handle ever changing priorities with ease, naturally friendly and approachable with a caring attitude and comfortable to demonstrate products.
This is the perfect opportunity to showcase your ability to tell stories and bring our guided skin care trials to life.
What you'll have:
You'll be friendly and approachable with a passion to learn
Confident with the ability to build great relationships
Excellent customer service skills
Keyholder responsibility
Strong knowledge, skills and experience in a busy environment
A positive 'can do' attitude
Passion for and/or knowledge of beauty, skincare, wellness, and natural therapies is essential.
A great team worker who is inspired to deliver great results.
A passion and commitment to learn about beauty, skincare, products, and wellness therapies.
What you'll get:
Generous employee discount
Company pension
Group Life Assurance
Long service benefits
Paid community days
25 days annual leave plus Bank Holidays (Full Time)
Employee Assistance Programme
