Desktop support technician Work, Jobs in Maple Cross, Hrt (with Salaries)

On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
11d
Desktop Support Technician
Flexera Software, Inc. —Bracknell
- Weekend availability
- Computer Science
- Engineering
- Windows
Junior IT Support Technician
SBITSL —London
- £26,500 a year
- Full-time
- Customer service
- English
- Analysis skills
Quick apply
14d
IT Support Assistant
Monica Vinader —London
- Travel
- IT
- In-person
Quick apply
9d
IT Support Technician
Elevate Technology Group —London
- £28,000 - £32,000 a year
- Azure
- Microsoft Outlook
- SharePoint
ICT Apprentice Technician Level 3
HRUC Apprenticeships & Skills —Ruislip
- £14,976 a year
- Full-time
- English
- School
3rd Line Support Engineer
Metropolitan Thames Valley —London
- £44,997 - £47,365 a year
- Full-time
- Microsoft Office
Quick apply
AI & Digital Support Apprentice
QA Apprenticeships —Berkhamsted
- £18,000 a year
- Full-time
- Microsoft Excel
- Azure
- Microsoft Outlook
- Free parking
IT Support Engineer
GreatFind Recruitment —Surbiton
- £24,420 - £32,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Free parking
Quick apply
Helpdesk Technician
FluidOne —Woking
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
Global IT - Support Technician
Dorchester Collection —London
- Monday to Friday
- English
- Microsoft Office
- Hotel
- Referral programme
IT Technician Level 2
HighPoint —London
- Full-time
- Customer service
- Microsoft Office
- Linux
Service Desk Analyst
ECI - United Kingdom —London
- Azure
- Microsoft Outlook
- Customer service
Quick apply
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Senior Cloud Technician
iomart —Marlow
- Full-time
- Azure
- Microsoft Office
- IT
- Employee assistance programme
4d
EUC Onsite Support Specialist
AXIS Insurance —London
- Full-time
- Customer service
- Windows
- Travel
- Annual leave

Other jobs to consider

Find your next job by exploring related positions.

Service Desk Analyst
Castle Trust Bank —Basingstoke
Free access to BHSF Rise EAP to support colleague health and wellbeing. Private healthcare through Equipsme (includes cash back for Dental and Optical treatment…
Quick apply
IT Service Desk Analyst
ONS —Hatfield
Excellent communication skills and telephone manner. Responsible for analysing, categorising, prioritising and logging all incidents via self-service portal,…
£25,000 - £28,000 a year
Quick apply
8d

I want to receive the latest job alerts for desktop support technician in maple cross, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

On-Site 1st/2nd Line Support Technician

Converge Technology Solutions -
Hemel Hempstead

Apply Now

Job details

Full-time
£32,995 a year
11 days ago

Qualifications

Microsoft Windows Server
Jira
Software troubleshooting
SCCM
Customer service
LAN
Windows
DHCP
Virtualisation
CompTIA Network+
DNS
IT
Root cause analysis
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

Department: Managed Services
Contract: Full time, Permanent
Location: Hemel Hempstead

Converge is growing, and we’re looking for an enthusiastic and customer focused On Site 1st/2nd Line Support Technician to join our Managed Services team. This is a hands on, customer facing role where you’ll be the go to technical expert on site, supporting users, resolving incidents, and ensuring our customers receive exceptional service every day.
If you’re passionate about technology, thrive in a fast paced environment, and enjoy solving problems that make a real difference to end users, we’d love to hear from you.

What you’ll be doing

Providing on site 1st and 2nd line technical support to end users
Troubleshooting and resolving issues across desktops, laptops, mobile devices, and core infrastructure
Handling escalations and ensuring incidents are resolved within agreed SLAs
Supporting technologies including Windows 10/11, Microsoft 365, Active Directory, DNS/DHCP, VPN, and networking
Performing proactive maintenance, system checks, and monitoring activities
Working closely with the Converge main technical support team on complex issues and root cause analysis
Maintaining accurate documentation, ticket updates, and knowledge base articles
Delivering excellent customer service and building strong working relationships on site

What we’re looking for

Essential skills & experience

Experience working in an IT Service Desk or MSP environment
Strong knowledge of:
Windows 10/11
Microsoft 365 / Office applications
Active Directory
Basic LAN/WAN networking
Confident troubleshooting hardware and software issues
Excellent communication skills and a customer first mindset
Ability to work independently and take ownership of incidents

Desirable skills

Experience with:
Microsoft Windows Server (2012–2022)
Hyper V or other virtualisation platforms
Exchange (On Prem or Online)
Infrastructure technologies such as DFS, DHCP, DNS, RDS, VPN, WDS, WSUS, SCCM
Monitoring and alerting systems
JIRA Project Management Tool
Enterprise storage or clustering
Certifications such as CompTIA A+, Network+, Microsoft certifications, or Level 4 Network Engineer Apprenticeship

Who you are

We’re looking for someone who embodies our values:

Passion for the brand – you bring energy, pride, and commitment to everything you do
Growth mindset – you’re always learning and striving for improvement
Teamwork – you collaborate, support others, and help us achieve shared goals
Customer focus – you deliver service that truly puts the customer first

At Converge, we believe in:
1. Empowering Our People – we invest in your success and development
2. Sustainability & Community at Heart – we act with purpose and impact
3. Customer Centric Excellence – our customers’ success drives us
4. Partnerships Built on Trust – we work together to deliver meaningful results

Why join Converge
You’ll be part of a supportive, forward thinking team where your ideas matter and your growth is encouraged. This role offers variety, autonomy, and the chance to work with modern technologies while making a real impact for our customers.

Apply Now

Refine Your Search

desktop support technician jobs in maple cross, hrt

On-Site 1st/2nd Line Support Technician

Desktop Support Technician

Junior IT Support Technician

IT Support Assistant

IT Support Technician

ICT Apprentice Technician Level 3

3rd Line Support Engineer

AI & Digital Support Apprentice

IT Support Engineer

Helpdesk Technician

Global IT - Support Technician

IT Technician Level 2

Service Desk Analyst

IT Coordinator/ Helpdesk Technician

Senior Cloud Technician

EUC Onsite Support Specialist

Other jobs to consider

I want to receive the latest job alerts for desktop support technician in maple cross, hrt

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected