solutions engineer Work, Jobs in maple cross (with Salaries)

Office-Based Service Desk Audio Visual Engineer
Auditel Rental and Service Limited —High Wycombe
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
Quick apply
5d
1st & 2nd Line Support Team Leader
Converge Technology Solutions —Hemel Hempstead
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- Windows
5d
3rd Line Support Engineer
Wey Computing Solutions Limited —Send
- £30,000 - £42,000 a year
- Full-time
- Azure
- Windows
- Maths
- Free parking
- Employee discount
Quick apply
10d
Intern - Mechanical Engineer
Instron —High Wycombe
- Full-time
- Engineering
- Laboratory experience
- Master's degree
IT Service Availability Engineer
JATO —Uxbridge
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
12d
Solutions Engineer
Sano Genetics —London
- £45,000 - £50,000 a month
- Remote
- Software development
- APIs
- HTML
Trainee Engineer
Briggs Equipment —Maidenhead
- Full-time
- Employee discount
Quick apply
11d
Junior Project Engineer
M Group —Stevenage
- Overtime
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Senior Project Engineer
MWHTreatment —Rickmansworth
Junior Technical Operations Engineer
Hozah —Croydon
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- APIs
- In-person
- Work from home
Quick apply
10d
Cyber Security Analyst - Network Security
Parker Hannifin Corporation —Hemel Hempstead
- Computer Science
- Organisational skills
- IT
3d
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
5d
Field Service Engineer
Revvity —Seer Green
- Customer service
- Travel
- Life insurance
Engineer - Teleports
Arqiva —Gerrards Cross
- Up to £45,000 a year
- Full-time
- Maintenance
- Computer networking
- Annual leave
- Employee assistance programme
Field Service Engineer
Bio-Rad Laboratories —Watford
- Full-time
- Hybrid work
- English
- Microsoft Office
- Computer skills
- Free parking
- Work from home
IT Service Availability Engineer
JATO Dynamics —Uxbridge
- Microsoft Office
- Communication skills
- Time management
12d
Infrastructure Engineer
BBVA —London
- Full-time
- Windows
- Financial services
- Communication skills
Engineering Graduate
Instron —High Wycombe
- Full-time
- Engineering
Field Service Engineer - Birmingham
Franke —St Albans
- Weekend availability
- Life insurance

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solutions engineer jobs near maple cross

Office-Based Service Desk Audio Visual Engineer

Auditel Rental and Service Limited
High Wycombe

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
5 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Customer service
Technical support
IT support
Organisational skills
IT
Communication skills

Full job description

About Us

Auditel Rental and Service Limited is a professional Audio Visual solutions provider delivering high-quality AV rentals, service support, and system integration. We support a wide range of clients with reliable technical expertise, responsive service, and innovative event and installation solutions.

We are looking for a motivated Service Desk Audio Visual Engineer to join our team. This is an office-based role supporting our engineering team, clients, and projects by managing service requests, coordinating engineers, and assisting with AV rental and webcasting operations.

Role Overview

The Service Desk AV Engineer will act as the central coordination point for technical support, service operations, and rental logistics. You will manage incoming support requests, schedule engineers, assist with project coordination, and ensure all compliance and documentation requirements are met.

This role requires strong organisational skills, good technical understanding of AV systems, and the ability to work in a fast-paced support environment.

Key Responsibilities

Service Desk & Technical Support

Manage and respond to support tickets from clients and internal teams
Handle incoming support calls and provide first-line troubleshooting
Escalate technical issues to engineers where required
Maintain accurate records of service requests and resolutions

Engineering Coordination

Schedule and coordinate engineer bookings for service visits and installations
Organise service visits and maintain engineer calendars
Assist with site survey coordination and reporting

Rental Operations

Coordinate AV rental equipment bookings and logistics
Support the planning and preparation of rental projects

Project Support

Assist with project coordination for installations and AV deployments
Provide webcasting backup support during events or technical operations

Compliance & Documentation

Prepare and manage RAMS (Risk Assessments and Method Statements)
Maintain compliance paperwork and service documentation
Support the management and administration of service contracts

Backup / Additional Responsibilities

During peak periods or staff holidays, the role may also support:

Webcasting operations
Additional rental coordination
Organising service visits
Assisting with site surveys

Skills & Experience

Essential

Basic knowledge of audio visual systems and equipment
Strong organisational and scheduling skills
Excellent communication and customer service skills
Ability to manage multiple tasks and priorities
Good IT skills (ticketing systems, email, spreadsheets)

Desirable

Experience working in an AV service desk or technical support role
Knowledge of webcasting or streaming systems
Understanding of AV installations and event production
Experience preparing RAMS documentation

What We Offer

Opportunity to work with a growing AV company
Exposure to a wide range of AV technologies and projects
Supportive team environment
Training and professional development opportunities

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

solutions engineer jobs in maple cross

Office-Based Service Desk Audio Visual Engineer

1st & 2nd Line Support Team Leader

3rd Line Support Engineer

Intern - Mechanical Engineer

IT Service Availability Engineer