It engineer Work, Jobs in Marcham, Oxf (with Salaries)

Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree

Check out these similar jobs

Based on your search for it engineer jobs.

Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
Professionally managing customer interactions both via phone and in writing - Understand how Data Center services work (remote hands, provisioning, change /…
Technical Support Engineer
InPost UK —Hemel Hempstead
Strong customer service and interpersonal skills, with the ability to support end-users in a professional and empathetic manner.
Quick apply

I want to receive the latest job alerts for it engineer in marcham, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it engineer jobs near marcham, oxf

Technical Support Engineer jobs in Reading

Technical Support Engineer jobs in Warwick

Technical Support Engineer jobs in Remote

Lift Engineer jobs in London

Technical Support Engineer jobs in London

Support Worker No Experience jobs in London

Technical Support Engineer jobs in Cardiff

Technical Support Engineer

Aspen Technology -
Reading

Apply Now

Job details

Qualifications

Engineering
English
Technical support
Master's degree
Bachelor's degree
Scripting
Communication skills
Python

Full job description

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Your Impact

AspenTech is looking for skilled Technical Support Engineers to join our team in two distinct areas: Engineering Solutions and Subsurface Science & Engineering Solutions (SSE). Candidates should apply based on their area of expertise, either in engineering process simulation or geoscience subsurface modeling. This role offers opportunities to work with cutting-edge technology, providing world-class customer support, training, and product expertise.

For Engineering Solutions:

Provide technical support for Aspen Engineering solutions (Aspen Plus, HYSYS, ACCE, EDR, or other related tools), troubleshooting complex technical and simulation issues.

Deliver customer training and maintain up-to-date training materials for engineering products.

Collaborate with customers to optimize workflows and recommend improvements to achieve better outcomes using our solutions.

Engage with R&D teams to suggest product improvements based on customer feedback and your own insights.

Conduct pre-release testing of software, contribute to product enhancement, and author white papers for the knowledge base.

Travel to customer sites as required, with travel typically being less than 30%.

For Subsurface Science & Engineering Solutions:

Provide technical support for Aspen SSE products (SKUA, RMS) with a focus on reservoir modeling and geoscience workflows.

Deliver high-quality training on subsurface modeling tools, assisting customers in optimizing their use of the software for geological applications.

Assist in pre-sales consultations by identifying prospects’ business challenges and positioning AspenTech products as solutions.

Troubleshoot complex geoscience-related technical issues and work with internal teams to drive timely solutions.

Participate in industry events, contribute to departmental projects, and support the development of training materials.

Travel to customer sites as required, generally less than 25%.

What You'll Need

For Engineering Solutions:

Bachelor's degree in Chemical Engineering, Process Engineering, Petroleum Engineering, or similar field, or equivalent work experience. A Master's degree is a plus.

Experience with AspenTech Engineering tools (Aspen Plus, HYSYS, EDR, ACCE) or related software.

Experience with process simulation models and troubleshooting.

Knowledge of Hybrid modeling techniques and piping/layout development (OptiPlant-related technologies is a plus).

Excellent communication and training delivery skills.

For Subsurface Science & Engineering Solutions:

Bachelor's degree Geoscience or Petroleum Engineering, or equivalent years of relevant experience. A Master's degree is a plus.

Experience in geological modeling software such as SKUA, RMS, or Petrel

Knowledge of subsurface workflows, including reservoir modeling and New Energy workflows like CCS and Geothermal.

Familiarity with Python scripting and software customizations is highly desired.

Strong customer-first mindset, with excellent problem-solving and relationship-building skills.

Preferred Qualifications:

Fluent in English, with proficiency in an additional language a plus.

Competencies for Both Profiles:

Strong technical troubleshooting and problem-solving skills.

Excellent interpersonal and communication skills, with the ability to work cross-functionally.

Ability to manage multiple priorities and adapt to changing environments.

Willingness to travel as needed, with international travel possible. (Actual travel percentages can vary based on role and business needs. Flexibility may be discussed through the interview process.)

Our goal is to find the best role for you at AspenTech. Applicants will be reviewed for this position as well as similar roles with varying skill requirements and/or years of experience.

#LI-AB1

Apply Now

Refine Your Search

it engineer jobs in marcham, oxf

Technical Support Engineer

Check out these similar jobs

I want to receive the latest job alerts for it engineer in marcham, oxf

Explore jobs in more locations

The Role

Your Impact

What You'll Need

Jobseeker tools

Employer Tools

Browse

Stay Connected