Service Delivery Manager
Smiths News —Swindon
- £50,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Referral programme
4d
Business Development Manager - Winchester, Eastleigh & Southampton
Savona Foodservice —Kidlington
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Salesforce
- Life insurance
Quick apply
11d
Shift Manager
Greggs —Abingdon
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Assistant Team Manager - Blackbird Leys
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £47,420 - £53,460 a year
- Part-time
- Annual leave
- Employee assistance programme
4d
Senior Service Delivery Manager
CloudFactory —Reading
- Full-time
- Hybrid work
- Bachelor's degree
- Life insurance
Quick apply
5d
Customer Services Representative
Dramco Limited —Abingdon
- £26,000 - £27,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
- Free parking
- Employee discount
Quick apply
2d
Relief Delivery Driver
Milk & More —Oxford
- £34,264.52 a year
- Full-time
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Operations Manager - South East & West
Elior UK —Oxford
- £53,000 a year
- Full-time
- Travel
- Contracts
- Leadership
Quick apply
Service Delivery Manager - Cloud
SSE —Reading
- £77,488 - £91,285 a year
- Full-time
- Azure
- AWS
- IT
- Employee discount
- Gym membership
2d
Examination Operation Manager
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- University
- Annual leave
12d
Senior Store Assistant - Keyholder
Toolstation —Abingdon
- £13.07 an hour
- Full-time
- Employee discount
13d
Transaction Manager
Waylands Automotive —Kidlington
- Up to £60,000 a year
- Weekend availability
- Basic maths
- Financial services
- In-person
- Life insurance
Quick apply
6d
Delivery Manager
Thames Water Utilites —Reading
- £47,000 - £60,000 a year
- Full-time
- Project management
- Communication skills
11d
Postperson with Driving
Royal Mail Group —Abingdon
- Overtime
Head of Transactional Service Centre (Secondment/Fixed Term Contract)
Thames Valley Police —Kidlington
- £71,429 a year
- Full-time
- Hybrid work
- Driving
- Leadership
- Annual leave
- Employee discount
4d
Residence Manager
UPP Ltd —Oxford
- £39,702 a year
- Nights as needed
- Team management
- IT
- Communication skills
- Annual leave
- Employee discount
Senior Manager - Customer Vulnerability
Nationwide Building Society —Swindon
- From £75,000 a year
- Full-time
- Presentation skills
- Banking
Team Manager – Assertive Outreach
Oxford Health NHS Foundation Trust —Oxford
- £57,528 - £64,750 a year
- Full-time
- Annual leave
- Employee assistance programme
Head of AACCC - Neighbourhood Delivery
NHS Thames Valley Integrated Care Board —Oxford
- £79,504 - £91,609 a year
- Full-time
- Leadership
- Communication skills
12d
General Manager
DHL —Didcot
- £60,000 - £70,000 a year

I want to receive the latest job alerts for service delivery manager in marcham, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service delivery manager jobs near marcham, oxf

Service Delivery Manager

Smiths News -
Swindon

Apply Now

Job details

£50,000 a year
4 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Referral programme
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Office
Analysis skills
Communication skills
Time management

Full job description

Salary:

£50,000 Per annum
Function:

Operations
Location:

Rowan House, Swindon
County:

Wiltshire
Ref:

12892

Service Delivery Manager

£50,000 per annum & £5,688 car allowance per annum & bonus

Our reputation as the UK’s largest newspaper and magazine wholesaler speaks for itself. Every day, we serve more than 22,000 customers from 34 distribution centres across the country. Behind every nightly miracle is a team of dedicated people carrying out more roles than you realise – we’re the unseen force that delivers. So when we say we’re excited for what the future holds for our customers and colleagues, you can trust we’re as good as our word.

This role serves as the primary point of contact for both operations and Commercial teams for new business roll out and, once transitioned, for business-as-usual (BAU). The role plays a pivotal role in supporting the operations delivery of Service Excellence for our customers and will interact directly with customers as required.

As a subject matter expert, this role is responsible for developing, designing, and managing effective operational strategies that enhance efficiency, service excellence, and customer satisfaction.

About the Role

Leading and managing the day-to-day performance of assigned portfolios, ensuring all KPIs (service delivery, cost, quality) are met and/or exceeded. Accountable for proactively identifying and resolving operational issues, minimising disruptions and ensuring compliance to agreed SLAs. Supporting cross functional collaboration including, Distribution Centres, Final Mile teams, planning teams, Finance and Commercial to drive operational efficiencies.

Communication and presentation to the operations and Commercial teams, senior management, and other functional stakeholders. Ensure there is only every one version of the truth in terms of performance and the data to support this.
Stakeholder Collaboration:
Leading engagement between Operational teams, Business Development Managers and Customer Service to ensure seamless execution of agreed SLAs.

What we can offer you

Not only do we offer free onsite parking and competitive salary but you’ll also have access to:

Company funded Health Cash Plan – providing cash back for everyday healthcare costs such as dental, optical and physiotherapy
5% match pension
Private Medical Insurance
25 days holiday plus holiday buy scheme
24/7 E-Learning modules, Training and Development opportunities
Sharesave Scheme, Cycle to work schemes, Health cash plan
Colleague Assistance Programme & Colleague referral scheme

About you

Proven history in leading, managing and developing operational and portfolio management
function.
Strong analytical and problem-solving capabilities to drive performance improvements.
Excellent communication skills for influencing stakeholders across all levels.
Problem-solving and conflict-resolution capabilities
Strong commercial acumen and financial insight awareness.
Subject matter expert in operational processes, capacity planning, and compliance.
Ability to design and develop structured reporting and performance frameworks.
Ability to work both independently and collaboratively in cross-functional teams.
Highly organised with effective time-management and prioritisation skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

Please note: you must have the right to work in the UK to be considered for this position.

A career with us is a career filled with people, pride, and passion. We rely on each other to get the job done, and we deliver what we say we will. Let’s see if we can rely on you, too. .

Meet our recruiter

Sian Griffiths

[email protected]

Apply Now

Refine Your Search

service delivery manager jobs in marcham, oxf

Service Delivery Manager

Business Development Manager - Winchester, Eastleigh & Southampton

Shift Manager

Assistant Team Manager - Blackbird Leys

Senior Service Delivery Manager

Customer Services Representative

Relief Delivery Driver

Operations Manager - South East & West

Service Delivery Manager - Cloud

Examination Operation Manager

Senior Store Assistant - Keyholder

Transaction Manager

Delivery Manager

Postperson with Driving

Head of Transactional Service Centre (Secondment/Fixed Term Contract)

Residence Manager

Senior Manager - Customer Vulnerability

Team Manager – Assertive Outreach

Head of AACCC - Neighbourhood Delivery

General Manager

I want to receive the latest job alerts for service delivery manager in marcham, oxf

Related Searches

Explore jobs in more locations

Service Delivery Manager

Meet our recruiter

Jobseeker tools

Employer Tools

Browse

Stay Connected