Customer resolution ( complaints) manager Work, Jobs in Marden, Ken (with Salaries)

Customer Resolution (Complaints) Manager
West Kent Housing Association —Sevenoaks
- £54,000 a year
- Hybrid work
6d
Reporting Lead
Southern Housing —Sittingbourne
- £38,110 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- In-person
- Annual leave
- Work from home
3d
Quality Control & Compliance Manager
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
- Free parking
- Work from home
Quick apply
12d
Collection & Delivery Manager
Royal Mail Group —Gillingham
- £40,457 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Annual leave
13d
Ashford Planning Team Leader
Givaudan —Ashford
- Management
- Engineering
- English
- Profit sharing
Restaurant General Manager - Taco Bell Maidstone
Taco Bell/ Karali QSR —Maidstone
- £32,000 - £34,000 a year
- Full-time
- In-person
- Leadership
- Restaurant
- Employee discount
Quick apply
3d
Restaurant General Manager
GAD Corporation (do not delete) —Ashford
- £11 - £22 an hour
- Night shift
- Computer literacy
- Analysis skills
- Quick service & fast food restaurant
- Annual leave
- Flexible schedule
Restaurant General Manager - Taco Bell Chatham
Taco Bell/ Karali QSR —Chatham
- £32,000 - £34,000 a year
- Full-time
- In-person
- Leadership
- Restaurant
- Employee discount
Quick apply
Junior Technical Account Manager
ADM —Purfleet
- Microsoft Excel
- Bakery
- Travel
Shift Manager
GAD Corporation (do not delete) —Ashford
- £11 - £22 an hour
- Night shift
- Basic maths
- Organisational skills
- Leadership
- Annual leave
- Flexible schedule

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customer resolution ( complaints) manager jobs near marden, ken

Customer Resolution (Complaints) Manager

West Kent Housing Association -
Sevenoaks

Apply Now

Job details

Permanent
£54,000 a year
6 days ago

Benefits

Company pension
Paid volunteer time

Full job description

Customer Resolutions Officer (£54,000 per annum, full-time)

Job Role

We’re looking for a passionate and forward-thinking Customer Resolution Manager to lead the delivery of high quality complaints handling for all our customers, including member enquiries and Housing Ombudsman enquiries.

This is a key role taking learning from complaints and our customers experiences through to implementing service improvements across the business. You’ll be leading the service through a time of service improvement and cultural change. You’ll lead West Kent with a vision to improve the way we view, act on and implement meaningful change by listening to our customers voices leading meaningful change that directly improves customer outcomes.

About us

At West Kent we’re passionate about the role a housing association can play in society and believe the valuesof an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.

Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.

Benefits

We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.

Location

The role will be based in our Sevenoaks office, We offer a flexible approach to hybrid working, with employees attending the office twice a week.

Application Information

We will only consider applications with a full CV and completed application form.

Advert Closing Date: 9am on 3 August 2026
Interviews: 18 and 20 August 2026

Apply Now

Refine Your Search

customer resolution ( complaints) manager jobs in marden, ken

Customer Resolution (Complaints) Manager

Reporting Lead

Quality Control & Compliance Manager

Collection & Delivery Manager

Ashford Planning Team Leader

Restaurant General Manager - Taco Bell Maidstone

Restaurant General Manager

Restaurant General Manager - Taco Bell Chatham

Junior Technical Account Manager

Shift Manager

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