Under limited direction and in line with the Food Hygiene Regulations, co-ordinate and supervise the provision of a cost-effective, high-quality service, providing safe food, supporting the achievements of the associated Trust and Departmental objectives.
Specifically responsible for monitoring all areas of the catering department to ensure a clean and safe environment is maintained in order to support the delivery of high-quality patient, visitor and staff.
The post holder will provide departmental leadership and will motivate the team in order to promote team work across all areas/shift patterns associated within the Catering Services Department, ensuring an efficient and supportive service to all end users.
There is occasional indirect exposure to distressing or emotional issues, as well as exposure to difficult working conditions during periods of staff shortages, within a work pattern that can be unpredictable. There is an occasional requirement to exert moderate physical effort for several short periods during a shift.
To be specifically responsible for the daily supervision and monitoring of the Catering Services team and the department’s service delivery.
Working without direct line management; take responsibility for prioritising own work load, which can be unpredictable, and delegate tasks to the team in conjunction with specific deadlines and the needs of the service.
Effectively use initiative to facilitate an efficient service; assuming accountability for the decisions made, within the remit of the role, and action taken as a result.
There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Please refer to the attached Job Description and Person Specification for further information about this role
