Head of customer service Work, Jobs in Market Bosworth Cv13 (with Salaries)

Customer Service Manager
Simplify Group —Leicester
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee assistance programme
Quick apply
2d
Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
9d
Business Analyst
HealthNet Homecare —Swadlincote
- £38,625 a year
- Full-time
- Computer literacy
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
6d
Senior Complaints Insight Specialist
Capital One —Nottingham
- Full-time
- Analysis skills
- Annual leave
1d
eCommerce International Regional Manager
NEXT —Leicester
- £66,000 - £91,000 a year
- Full-time
- Sales
- Free parking
- Employee discount
Customer Success Manager
Wireless Logic mdex GmbH —Coalville
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
7d
Catalogue Controller
Alliance Automotive Procurement Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
Customer Service Team Leader
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall Wood
- £32,500 - £35,000 a year
- Full-time
- Management
- Customer service
- English
Quick apply
9d
Category C+E or C Tipper Driver
Wrights of Twycross Ltd —Atherstone
- £36,000 - £47,000 a year
- Overtime
- Driving
- Annual leave
Quick apply
Customer Care Manager
Morris Homes Limited —Rugby
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Talent Coordinator - 12m FTC
CEVALogistics —Ashby-De-La-Zouch
- Up to £32,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee discount
restaurant expeditor
My Delhi Leicester —Leicester
- £13.50 - £15.00 an hour
- Full-time
- Hospitality
- Supervising experience
- Team management
- Employee discount
Quick apply
Facilities Coordinator
Atlas Workplace Services —Coventry
- £28,500 a year
- First Aid Certification
- Organisational skills
- Contracts
Quick apply
Head Of Sales
First Fence —Swadlincote
- Monday to Friday
- CRM software
- Management
- Sales
- Annual leave
- Employee discount
Quick apply
Administration Assistant
Capsticks Solicitors LLP —Birmingham
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
2h
Sales and Sourcing Manager
NEXT —Leicester
- Up to £45,873 a year
- Full-time
- Merchandising
- Presentation skills
- Travel
- Free parking
- Employee discount
7d
General Manager
Kew Green Hotels —Leicester
- From £54,000 a year
- Full-time
- Hotel
- Leadership
- Employee assistance programme
Quick apply
Health & Safety Assessor
Attenda —Birmingham
- £35,000 - £38,000 a year
- Full-time
- Bachelor's degree
- Travel
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
HR Business Partner
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Contracts
- Annual leave
- Employee discount

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head of customer service jobs near market bosworth cv13

Customer Service Manager

Simplify Group -
Leicester

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
2 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
Transport links

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Leadership

Full job description

D Team Manager – Conveyancing Support Department

Location: Enderby, Leicester | Salary: Competitive + Benefits

Are you an experienced team leader with a background in customer service and administration? Do you thrive in a fast-paced, high-pressure environment where speed and accuracy are critical? If so, this could be the perfect role for you.

About Us

We are an award-winning, high-volume residential conveyancing law firm, leading the way in delivering a trusted, values-based service that reduces the stress of moving home. Our Conveyancing Support Department plays a vital role in ensuring a smooth and efficient process for our clients. Within this department, multiple teams handle essential services such as outbound calls, inbound customer service, legal administration, postal functions, and ID verification.

The Role

As ID Team Manager, you will lead a team of approximately 10 colleagues responsible for processing client identity checks for estate agents. This is a high-volume, time-sensitive function, where meeting tight deadlines and maintaining accuracy is essential. Reporting to the Head of Operational Support, you will:

Manage team performance against KPIs and SLAs in a fast-moving environment.
Ensure ID checks are completed quickly, accurately, and in line with company policy.
Make risk-based decisions when reviewing files holistically.
Act as a subject matter expert for ID processes and compliance.
Provide exceptional service to internal and external stakeholders, including estate agents who expect rapid turnaround times.
Coach, mentor, and develop your team to deliver consistent quality and customer service.
Analyse data and present insights to improve ID sign-off rates and stakeholder experience.

This is a pivotal role requiring initiative, commercial acumen, and the ability to multi-task under pressure.

Key Responsibilities

Lead, motivate, and develop your team through regular 1:1s, coaching, and performance reviews.
Manage absence, ER issues, onboarding, and training plans.
Monitor workloads and allocate resources effectively to meet demanding deadlines.
Track and report on KPIs, SLAs, and quality metrics.
Drive continuous improvement and process efficiency.
Represent the department internally and externally as an SME.
Maintain compliance and manage operational risk.

What We’re Looking For

Proven ability to manage a team of around 10 people in a fast-paced, high-volume service setting.
Ideally, Experience working with estate agents and understanding their expectations for speed and accuracy.
Strong leadership, coaching, and stakeholder management skills.
Excellent communication and problem-solving abilities.
Ability to interpret data and present actionable insights.
Proficiency in MS Word and Excel.
Customer-focused, adaptable, and calm under pressure.

What We Offer

Competitive Salary
25 Days Holiday (plus 8 public holidays)
Pension Scheme & Life Assurance
Option to Buy/Sell Additional Holiday
Enhanced Maternity, Paternity & Adoption Pay
Employee Assistance Programme
Free Conveyancing Services
️ Retail Discounts & More!

Why Join Us?

We are the UK’s leading conveyancing and property services group, based in a modern, vibrant office with free parking and excellent transport links across Cambridgeshire. You’ll enjoy a competitive salary, uncapped commission opportunities, and an inclusive environment that embraces diversity. This is your chance to play a key role in shaping a service model that sets the standard for the industry.

Ready to lead a team that makes a real difference in a fast-paced environment? Apply today and help us deliver excellence in conveyancing support.

Quick apply

Refine Your Search

head of customer service jobs in market bosworth cv13

Customer Service Manager

Customer Care Co-ordinator

Business Analyst

Senior Complaints Insight Specialist

eCommerce International Regional Manager

Customer Success Manager

Catalogue Controller

National Contract Manager

Customer Service Team Leader

Category C+E or C Tipper Driver

Customer Care Manager

Talent Coordinator - 12m FTC

restaurant expeditor

Facilities Coordinator

Head Of Sales

Administration Assistant

Sales and Sourcing Manager

General Manager

Health & Safety Assessor

HR Business Partner

I want to receive the latest job alerts for head of customer service in market bosworth cv13

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D Team Manager – Conveyancing Support Department

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