software analyst Work, Jobs in market bosworth cv13 (with Salaries)

Service Desk Analyst
Sysco —Tamworth
- Full-time
- Bilingual
- Customer service
- English
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
14d
UAT Analyst
Contechs Consulting Limited —Solihull
- Up to £37.04 an hour
1d
Full Stack Lead Developer - UX/UI Focused (Web and Digital) - IT Services - 100938 - Grade 8
University of Birmingham —Birmingham
- £47,389 - £63,606 a year
- Full-time
- Azure
- DevOps
- University
- Sick pay
Business Support Analyst
Hako Machines Limited —Crick
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
- Life insurance
- Sick pay
Quick apply
7d
Data Analyst
Flint Bishop —Derby
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- SQL
- Free parking
- Employee discount
Quick apply
13d
Housing Asset Data Analyst
Avalon —Swadlincote
- £18 - £20 an hour
- Temporary
- Data analysis skills
14d
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
13d
Data Analyst
Cromwell Group —Leicester
- Full-time
- Data analysis skills
- SQL
- Power tools
- Annual leave
- Sick pay
15h
Senior Business Analyst
Babcock International —Leicester
- Full-time
- Hybrid work
- Software development
- IT
- SDLC
- Annual leave
Service Desk Analyst
PA Housing —Leicester
- £34,140 - £35,590 a year
- Call to connect
- Hybrid work
- Azure
- Microsoft Office
- Annual leave
- Employee discount
2d
IT Project Manager
Ridge & Partners LLP —Solihull
- Full-time
- Project management
- Agile
- IT
Data Analyst II
ENSEK —Nottingham
- Hybrid work
- SQL
- Analysis skills
- Annual leave
2d
Senior FinOps / Cloud Optimisation Analyst
Softcat —Birmingham
- Hybrid work
- Azure
- AWS
- School
- Flexible schedule
Associate Product Manager - Accounting, Taxation & Payments
Pinewood.AI —Shirley
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
IT Business Analyst
Thermo Fisher Scientific —Loughborough
- Full-time
- Computer Science
- ERP systems
- Bachelor's degree
IT Service Desk Analyst
Nationwide Platforms —Lutterworth
- £26,000 - £27,000 a year
- Customer service
- IT
- Annual leave
- Employee discount
13d
Data Analyst III
ENSEK —Nottingham
- Hybrid work
- Customer service
- SQL
- Communication skills
- Annual leave
1d
Test Analyst
NEXT —Leicester
- From £34,214 a year
- Full-time
- Azure
- SQL
- APIs
- Free parking
- Employee discount
7h
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows

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Service Desk Analyst

Sysco -
Tamworth

Apply Now

Job details

Full-time

Qualifications

Bilingual
Customer service
MCSE
English
AWS
Swedish
ITIL
IT support
Computer networking
ServiceNow
Communication skills

Full job description

Full-time

Tamworth - Remote

Competitive

39hrs per week

Job Description

Service Desk Analyst - Swedish Speaking
UK and Ireland

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.

Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation.

*This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish*

Key Responsibilities

Address and resolve non-major incidents and service requests, logging all activity in ServiceNow
Deliver excellent customer service and professional support
Escalate or reassign unresolved incidents to appropriate teams
Analyse and resolve hardware/software issues using standard tools and methods
Document case details clearly in ServiceNow, including steps taken and customer impact
Meet/exceed defined performance metrics including CSat and QA standards
Continuously build knowledge of company-specific products and services
Create/update knowledge articles to support First Call Resolution and self-service
Participate in after-hours and on-call rotations to ensure 24/7 support coverage
Complete training objectives and uphold Sysco’s Mission and Values

Skills and Experience

Good experience in a Service Desk or similar IT support environment
Experience using ServiceNow ITSM workflows
Strong customer service, listening, and communication skills
Bilingual - English and Swedish (required)
Detail-oriented with solid judgment and initiative
Ability to troubleshoot and resolve technical issues independently
Knowledge of Microsoft Office365 and standard network tools
Ability to work remotely and as part of a team
Familiarity with ITIL principles

Education and Certifications

Degree or equivalent experience preferred
ITIL V4 / ITSM certification preferred
AWS and Microsoft MCSE certifications are a plus
Proficient in Microsoft Office365

Location: Tamworth, England

Additional Information

At Sysco International everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco International and we recognise that Sysco International can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Apply Now

Refine Your Search

software analyst jobs in market bosworth cv13

Service Desk Analyst

Intelligence Analyst

UAT Analyst

Full Stack Lead Developer - UX/UI Focused (Web and Digital) - IT Services - 100938 - Grade 8

Business Support Analyst

Data Analyst

Housing Asset Data Analyst

Onsite IT Support Analyst - 1st/2nd line

Data Analyst

Senior Business Analyst

Service Desk Analyst

IT Project Manager

Data Analyst II

Senior FinOps / Cloud Optimisation Analyst

Associate Product Manager - Accounting, Taxation & Payments

IT Business Analyst

IT Service Desk Analyst

Data Analyst III

Test Analyst

IT Operations Support Analyst

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