Technical support occupations Work, Jobs in Market Harborough, Lec (with Salaries)

1st Line IT Support Handler
SinglePointCalls Ltd —Daventry
- £27,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
- Free parking
Quick apply
Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
IT Support Technician
Holovis International —Hinckley
- From £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Scripting
- Health & wellbeing programme
- Referral programme
Quick apply
11d
Entry Level Service desk Engineer
Novem Limited —Coventry
- £24,785 - £26,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Travel
- Bereavement leave
- Life insurance
Quick apply
6d
IT Technician
Wesley Media —Kettering
- From £25,000 a year
- Weekend availability
- Azure
- Customer service
- No experience needed
Quick apply
National Technical Support, PMLS, UK
Mindray —Milton Keynes
- Engineering
- English
- Electrical Engineering
6d
IT Technician
ICT Independent Consulting —Leicester
- From £30,000 a year
- Full-time
- English
- Windows
- Microsoft Office
Quick apply
22h
Customer Service Representative (Full-time)
MTH Networks & Monkey Tree Hosting Ltd. —Kettering
- £26,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
2d
IT Service Desk Analyst
Nationwide Platforms —Lutterworth
- £26,000 - £27,000 a year
- Customer service
- IT
- Annual leave
- Employee discount
Service Desk Analyst
Leicestershire Partnership NHS Trust —Leicester
- £28,392 - £31,157 a year
6d
Junior IT Support Technician
Haus of HR —Olney
- £25,000 - £27,000 a year
- Full-time
- Microsoft Outlook
- Computer networking
- SharePoint
- Annual leave
Quick apply
IT Support Engineer
Kazzoo Ltd —Leicester
- £28,000 - £32,500 a year
- Full-time
- Customer service
- Analysis skills
- Computer networking
Quick apply
6d
IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- Warehouse experience
Quick apply
Regional Support Engineer
RS Group —Nuneaton
- Management
- Customer service
- English
- Annual leave
- Employee assistance programme
7d
IT Technician
TMET —Leicester
- £27,489 - £29,303 a year
- Full-time
- School
- Employee assistance programme
8d
Field Engineer
PCS Business Systems —Kettering
- English
- Organisational skills
- IT
- Work from home
Technical Service Desk Advisor
Ricoh —Northampton
- Communication skills
5d
Technical Support Manager - Aprolis UK
Monnoyeur —Corby
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Forklift
Powered Access Customer Support Engineer
Nationwide Platforms —Leicester
- £33,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
IT Service Desk Apprentice
QA Apprenticeships —Loughborough
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT

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1st Line IT Support Handler

SinglePointCalls Ltd
Daventry

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

ConnectWise
Microsoft Outlook
Customer service
English
Active Directory
CompTIA A+
VPN

Full job description

Job title: 1st Line IT Support Handler Company: SinglePoint Calls Ltd Location: Daventry NN11 4GD (in person) Salary: £27,000.00 to £30,000.00 per year Job type: Full-time, Permanent Schedule: Monday to Friday, day shift Work authorisation: United Kingdom (required)

About SinglePoint

SinglePoint Calls Ltd is a Daventry-based call handling and IT support business. Around 40 of us work under one roof on Vicar Lane, answering calls for hundreds of UK businesses across legal, professional services, e-commerce, trades and IT.

Our IT support desk works for UK Managed Service Providers on a white label basis. We are Cyber Essentials certified and hold ISO 27001 and ISO 9001 accreditations.

The role

You will sit on our IT support desk in Daventry, answering inbound calls from end users at our MSP partners' clients. Most calls you will resolve yourself on the line. The rest you will log cleanly and pass back to the partner's engineers with everything they need to pick it up.

Typical fixes you will handle:

Password resets and account unlocks
MFA resets and re-enrolment
Account creation and basic permission or security group changes
PC reboots and the classic "turn it off and on again"
Outlook profile fixes, signature changes, missing email panics
Printer queue clears, default printer changes, basic driver reinstalls
Monitor, dock and peripheral problems
Browser cache clears and password manager unlocks
VPN reconnects, Teams and Zoom basic fixes

You will work in PSA platforms including Halo, HaloPSA, ConnectWise, Autotask, Atera, Syncro, ServiceDesk Plus and Freshservice. Full training is given.

What we need from you

A confident telephone manner and clear written English
Solid working knowledge of Windows, Microsoft 365, Outlook and Teams
A basic grasp of Active Directory or Entra ID concepts
Comfort troubleshooting common end user problems
Patience under pressure and the reliability to turn up on shift
Right to work in the UK

Nice to have

Previous MSP service desk experience
Hands-on time with any of the PSA platforms we use
CompTIA A+, Microsoft 365 Fundamentals or a similar qualification
Call centre, contact centre or customer service background

What you get

£27,000 to £30,000 per year, depending on experience
Full-time, permanent contract
Head office role in Daventry, with free on-site parking
28 days holiday including bank holidays
Workplace pension
Full training on every system and partner we work with
Genuine progression as the IT desk grows
A team of around 40 in one building, in Daventry

How to apply

Apply through Indeed or send your CV to [email protected] with "1st Line IT Support Handler" in the subject line. Short telephone interview first, then a face-to-face interview at our Daventry office.

Job Type: Full-time Pay: £27,000.00 to £30,000.00 per year

Pay: £27,000.00-£30,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in market harborough, lec

1st Line IT Support Handler

Support Engineer - Mobile (Northamptonshire)

IT Support Technician

Entry Level Service desk Engineer

IT Technician

National Technical Support, PMLS, UK

IT Technician

Customer Service Representative (Full-time)

IT Service Desk Analyst

Service Desk Analyst

Junior IT Support Technician

IT Support Engineer

IT Support Assistant

Regional Support Engineer

IT Technician

Field Engineer

Technical Service Desk Advisor

Technical Support Manager - Aprolis UK

Powered Access Customer Support Engineer

IT Service Desk Apprentice

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