Service consultant Work, Jobs in Markfield, Lec (with Salaries)

Customer Service Consultant
Schlüter-Systems Ltd —Coalville
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Private Clinic Manager
The One Clinic Leicester —Leicester
- £50,000 - £80,000 a year
- Part-time
- Management
- Master's degree
- Supervising experience
- Flexitime
Quick apply
3d
Team Member
NEXT —Leicester
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
10d
Universal Banker
HSBC Global Services Limited —Leicester
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
1d
Internal Technical Consultant
Optera Structural Solutions —Rugby
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Organisational skills
Quick apply
High Growth Consultant
WMGC —Coventry
- £71,000 a year
- Hybrid work
- Business
- Leadership
Client Liason Administrator
Mattioli Woods —Leicester
- Hybrid work
- Microsoft Office
- Financial services
3d
Service Desk Consultant II
TrueCommerce (Coventry) Limited —Coventry
- Remote
Customer Service Consultant
HSBC Global Services Limited —Derby
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
3d
Travel Consultant - Nottingham
Hays Travel —Nottingham
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Travel Consultant - Belper
Hays Travel —Belper
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Cruise Reservations Consultant
Ainsley Reid International —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Sales
- Computer skills
- In-person
Quick apply
3d
Travel Consultant
Millington Travel —Nuneaton
- Part-time
- Sales
- Customer service
- IT
- Annual leave
- Employee discount
Quick apply
11d
Beauty and Fragrance Consultant
36T Hub Intl —Castle Donington
- £12.71 - £13.50 an hour
- Part-time
- Bilingual
- Social media management
- Basic maths
- Store discount
- Employee discount
Quick apply
1d
Business Systems & Operations Consultant
TI uk —University of Warwick
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Flexitime
- Work from home
Quick apply
R&D Consultant
Cooper Parry —Derby
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Engineering
Travel Consultant - West Bridgford
Hays Travel —West Bridgford
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Sales Consultant
Ron Brooks Limited —Leicester
- Up to £50,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
Business Development Consultant
Toomey Leasing Group —Derby
- Up to £35,000 a year
- Full-time
- Sales
- Business development
- Organisational skills
Part Time Fragrance & Beauty Sales Consultant - Flannels Fosse Park
Chanel —Leicester
- Part-time
- Employee assistance programme
- Employee discount

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Customer Service Consultant

Schlüter-Systems Ltd -
Coalville

Quick apply

Job details

Permanent | Full-time | Part-time upon request
£27,000 a year

Benefits

Free parking
Free flu jabs
Annual leave
Company pension
Work from home
Company events
Employee assistance programme
Private medical insurance
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
CRM software
Sage
Microsoft Excel
Sales
Customer service
Salesforce
GCSE
Microsoft Office
Numeracy
Communication skills
Time management

Full job description

The Opportunity

Your role as a Customer Service Consultant with us, a German manufacturer of products for the construction industry, would be to deliver market-leading customer service while proactively driving sales growth through customer interactions, order management and relationship building with our markets in the UK and Ireland.

Customer Service Consultants work in partnership with the Area Sales Consultants, you will support sustainable growth of the business by managing customer relationships and delivering efficient, solution-focused customer service support.

What you will do:

As a Customer Service Consultant, you will act as a key point of contact for customers, providing first-line guidance in relation to Schlüter-Systems products, installations and services by:

Day to Day

Process sales orders, credit notes, quotations and other requests using corporate software
Maintain accurate and timely records of customer interactions and transactions via corporate software
Respond to customer queries with clear, accurate and solution-focused guidance
Provide accurate, timely information on pricing, product availability and delivery update
Proactively plan and prioritise daily sales orders and customer service activities, ensuring that all sales orders are received by customers on time and as specified
Build and maintain strong relationships with distributors, retailers, installers and end users

Ad Hoc

Support onboarding of new customers and manage ongoing account requirements
Escalate complex or technical issues to appropriate internal departments when required
Handle customer concerns and complaints professionally, with empathy and urgency
Collaborate closely with Area Sales Consultants and internal teams to deliver a consistent customer experience
Identify and pursue new business opportunities within defined guidelines
Communicate relevant sales promotions, product launches and marketing materials to customers and prospects

What you can demonstrate:

Personality

Customer-focused, with a proactive and solution-orientated mindset
Communication skills, both written and verbal
Professional, approachable and empathetic in all interactions
Interpersonal skills with the ability to build rapport quickly
Organised with time management skills
Detail-oriented and able to manage multiple priorities effectively
Self-motivated, reliable, and able to work both independently and as part of a team

Specific Customer Service Consultant Skills

Proven experience in a customer service or internal sales (office-based) role
Experience within the building, construction or technical products sector
Experience using CRM Systems (Salesforce preferred)
Sales Order Processing experience (Sage200 preferred)

What we require

Proficient in Microsoft Office (Word, Excel)
Strong numeracy, written and communication skills
Able to communicate at all levels
Time management and prioritisation skills

What you will get:

Bonus (based on KPIs)
Learning and Development opportunities
Pension: Up to 6% Employer Contribution & option of Salary Exchange Pension Scheme
Health Plan – providing dental, optical, physiotherapy, plus many more benefits
Employee Retail Discount Scheme
Additional health & wellbeing benefits – including Employee Assistance Programme, online access to GP, annual health check (optional), flu vaccination (optional)
25 Days Annual Leave (plus length of service annual leave award)
Income Protection Insurance
Life Assurance
Company sick pay
Comprehensive induction including optional visit to Head Office in Germany
High quality working environment
Flexi-time scheme, plus option to work from home one day per week
Free on-site car parking

A little more about us

Schlüter-Systems Ltd is the UK subsidiary of a German-founded international manufacturer of market-leading products for the construction industry. A long-established family-owned company and brand with more than fifty years’ experience, our products are predominantly focused towards the ceramic tile and natural stone industries.

With over 10,000 products in our range, typically Schlüter-Systems can be found in many commercial and high-end residential properties, among other installations.

Schlüter-Systems also prides itself on its focus on upskilling the industry by providing training and education via its own in-house training facility.

Don’t miss out, get your application in soon and join our team as a Customer Service Consultant!

Pay: £27,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Life insurance
On-site parking
Private medical insurance

Education:

GCSE or equivalent (required)

Experience:

customer service: 2 years (required)
office environment: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service consultant jobs in markfield, lec

Customer Service Consultant

Private Clinic Manager

Team Member

Universal Banker

Internal Technical Consultant

High Growth Consultant

Client Liason Administrator

Service Desk Consultant II

Customer Service Consultant

Travel Consultant - Nottingham

Travel Consultant - Belper

Cruise Reservations Consultant

Travel Consultant

Beauty and Fragrance Consultant

Business Systems & Operations Consultant

R&D Consultant

Travel Consultant - West Bridgford

Sales Consultant

Business Development Consultant

Part Time Fragrance & Beauty Sales Consultant - Flannels Fosse Park

I want to receive the latest job alerts for service consultant in markfield, lec

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