Delivery manager Work, Jobs in Marlow, Bkm (with Salaries)

Service Delivery Manager
Softcat —Marlow
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Flexible schedule
9d
Cloud Services Delivery Manager
SAS —Marlow
- Presentation skills
- Bachelor's degree
- Continuous improvement
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Inbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
Assistant Manager
PetsCorner —Marlow
- £12.87 an hour
- Part-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
IDeaS Success Manager
IDeaS —Marlow
- Data analysis skills
- English
- Analysis skills
13d
Contract Delivery Manager
JIK-Integral UK Limited —Maidenhead
- Full-time
- Continuous improvement
- Organisational skills
- SharePoint
Quick apply
Outbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £35,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply
Delivery Transformation Lead
Kensington Mortgages —Marlow
- Monday to Friday
- Hybrid work
- Continuous improvement
- Team management
- Agile
10d
Customer Services Manager (Contact Centre)
Healthxchange —Reading
- £40,000 - £45,000 a year
- Monday to Friday
- Team management
- Organisational skills
- Training & development
- Work from home
- Employee assistance programme
6d
Junior Service Delivery Manager
Ericsson —High Wycombe
- Computer Science
- Engineering
- English
Contract Delivery Manager
JLL —Maidenhead
- Continuous improvement
- Organisational skills
- Communication skills
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Manager, Managed Cloud Services, Delivery
SAS —Marlow
- Computer Science
- Bachelor's degree
- Continuous improvement
Key Account Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Team management
- Travel
- Leadership
- Life insurance
- Referral programme
Quick apply
Junior Key Account Manager
Spin Master Ltd —Marlow
- Full-time
- Travel
- Communication skills
- Flexible schedule
IT Product Delivery Manager
Biffa Waste Services —High Wycombe
- £65,000 - £74,000 a year
- Full-time
- Remote
- Continuous improvement
- Communication skills
Quick apply
2d
Customer Solutions Manager
RWS Group —Maidenhead
- Full-time
Service Delivery Manager (Street Cleansing)
Krinkels UK —Bracknell
- £35,000 - £38,000 a year
- Full-time
- Customer service
- Writing skills
- Supervising experience
Quick apply
12d
Store Manager
Deichmann —High Wycombe
- £34,500 - £37,500 a year
- Full-time
- Customer service
- Merchandising
- Recruiting

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delivery manager jobs near marlow, bkm

Service Delivery Manager

Softcat -
Marlow

Apply Now

Job details

9 days ago

Benefits

Flexible schedule

Qualifications

Stakeholder collaboration
Client engagement
Stakeholder liaison
Continuous improvement
Partnership building
Customer relationship management
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Service Delivery Team

This is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Manager. The Service Delivery Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service.

Success. The Softcat Way.

It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career.

Building Trusted Customer Partnerships Through Service Excellence

As a Service Delivery Manager, you will act as the primary point of contact for customers, partners, and internal teams, building strong relationships through regular engagement, service reporting, and reviews. You will also play a key role in shaping service delivery strategy, driving continuous improvement, and supporting wider customer experience initiatives.

As a Service Delivery Manager, you'll be responsible for:

Managing the end-to-end customer lifecycle, from onboarding through to renewal, including service reviews and escalations
Building and maintaining strong customer relationships through regular service reviews, reporting, and strategic engagement
Producing and delivering customer service reports, leveraging automation where possible
Driving continuous improvement across service delivery processes, strategy, and customer experience initiatives
Acting as a trusted advisor and escalation point, ensuring customers maximise value from their services and solutions

We'd love you to have

Passion for delivering exceptional customer experiences and building strong, lasting relationships
Excellent communication and collaboration skills, with the ability to engage effectively with a range of audiences
Ability to give and receive feedback constructively, contributing to a positive and inclusive team culture
Proactive and adaptable, demonstrating ownership, sound judgement, and confidence in managing customer and internal escalations
Strong organisational skills with the ability to balance priorities effectively; knowledge of Microsoft Cloud products and services is desirable

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Hybrid working – 3 days in the office and 2 days working from home
Working flexible hours - flexing the times you start and finish during the day
Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Apply Now

Refine Your Search

delivery manager jobs in marlow, bkm

Service Delivery Manager

Cloud Services Delivery Manager

Contact Centre Operations Manager

Inbound Service Delivery Lead

Assistant Manager

IDeaS Success Manager

Contract Delivery Manager

Outbound Service Delivery Lead

Delivery Transformation Lead

Customer Services Manager (Contact Centre)

Junior Service Delivery Manager

Contract Delivery Manager

Assistant Customer Service Manager

Manager, Managed Cloud Services, Delivery

Key Account Manager

Junior Key Account Manager

IT Product Delivery Manager

Customer Solutions Manager

Service Delivery Manager (Street Cleansing)

Store Manager

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