Complex care case manager Work, Jobs in Marsh Gibbon, Bkm (with Salaries)

Senior Customer Service Advisor
Dominos —Leighton Buzzard
- Full-time
- Hybrid work
- Microsoft Office
- IT
1d
Out of Area and Complex Case Manager - Learning Disabilities
Oxford Health NHS Foundation Trust —Oxford
- £49,387 - £56,515 a year
- Full-time
- Hybrid work
- Case management
- Travel
- Annual leave
- Employee assistance programme
1d
Complex Care Practitioner Coordinator
NHS Thames Valley Integrated Care Board —Oxford
- £39,959 - £48,117 a year
- Full-time
5d
Housing & Neighbourhood Manager
Amplius —Milton Keynes
- £52,736 a year
- Full-time
- Hybrid work
- Management
- Travel
- Leadership
10d
Escalation Resolution Associate
Tripadvisor —Oxford
- 8 hour shift
- Hybrid work
- Customer service
- English
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Housing Solutions Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £41,771 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
- Employee discount
11d
Clinical Lead
Active Care Group —Thame
- Full-time
- Hybrid work
- Supervising experience
- Case management
- Travel
- Employee assistance programme
- Referral programme
Quick apply
13d
Consultant Psychiatrist - Bucks Intensive Case Management
Oxford Health NHS Foundation Trust —Aylesbury
- £113,565 - £150,569 a year
- Part-time
- Annual leave
- Employee assistance programme
9h
Senior Practitioner - Family Support Team
Milton-Keynes-Council —Milton Keynes
- £48,226 - £52,413 a year
- Mentoring
- In-person
- Care plans
- Annual leave
- Employee discount
Move on Coordinator
Haringey Council —Grove
- £40,182 - £42,060 a year
- Nursing home
- Organisational skills
- In-person
12d
Account Manager
Lemongrass Marketing —Bicester
- Organisational skills
- Leadership
- Communication skills
Administrator - Mortgage Litigation
Lightfoots LLP —Thame
- £26,228 a year
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
12d
Occupational Health Manager
Optima Health —Oxford
- £65,000 - £70,000 a year
- Full-time
- Case management
- In-person
- Communication skills
- Paid training
- Annual leave
Recovery Handler
Gallagher Bassett —Blisworth
- Bachelor's degree
- Computer skills
- Business
- Employee stock purchase plan
- Life insurance
4d
HR Advisor
East of England Community Health and Care NHS Trust (Cambridgeshire) —Luton
- £32,073 - £39,043 a year
- Part-time
- Management
- Human resources
4d
PHB Officer
NHS Thames Valley Integrated Care Board —Oxford
- £32,073 - £39,043 a year
- Full-time
12d
Liability Claims Handler
Gallagher Bassett —Blisworth
- Remote
- Microsoft Office
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Claims Adjuster
Gallagher Bassett —Blisworth
- Bachelor's degree
- Computer skills
- Business
- Employee stock purchase plan
- Life insurance
14d
Senior Claims Handler
Gallagher Bassett —Blisworth
- Employee stock purchase plan
- Life insurance
Strategy & Ops Manager (Expansion)
Careers at Eucalyptus —Oxford
- SQL
- School
Quick apply
12d

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Senior Customer Service Advisor

Dominos -
Leighton Buzzard

Apply Now

Job details

Full-time
1 day ago

Qualifications

Microsoft Office
IT

Full job description

Senior Customer Care Advisor – Shape how we deliver delicious, every day

At Domino’s, your skills, ideas and judgement really matter. As our Senior Customer Care Advisor, you’ll play a key role in how we deliver for customers handling complex escalations, supporting the wider team, and helping us improve how we work.

What You’ll Bring

This role is perfect if you’re confident handling escalated customer issues, enjoy helping others develop, and like spotting ways to make day-to-day processes work better. You’ll be based in Milton Keynes, working Sunday to Thursday, 12:30pm to 8:00pm, with an expectation to come into the office typically one to two days a week. If you’re looking for a step forward in your customer care career, want more ownership, and like the idea of getting involved in new projects, this is a genuine opportunity to build your experience in a well-known brand.

Success in this role:

You’re confident handling complaints and more complex customer issues, staying calm, fair and professional under pressure.
You’ve got strong IT skills, including Microsoft Office, and you can learn new systems quickly.
You’re comfortable working independently, managing priorities, and knowing when to make a call and when to escalate.
If you’ve used tools such as Halo, Domi Central, Puzzle, or AI tools that would be advantageous

What You’ll Be Doing

You’ll be the senior escalation point in the team, helping make sure customer issues are handled properly, progressed at pace, and resolved with care. Alongside managing your own workload, you’ll help support new starters and advisors with everyday queries, share best practice, and contribute ideas that make the team stronger.

Taking ownership of escalated and more complex customer issues across phone, email and digital channels, investigating thoroughly and keeping customers updated until resolution.
Supporting day-to-day team activity by triaging cases, answering “how to” questions, helping new starters, and sharing clear, practical guidance with advisors.
Spotting trends, improving templates, FAQs and ways of working, and supporting projects that help the Customer Care team work more clearly and efficiently.

How We Will Support You

Bring your flavour, and we’ll back your future. In this role, you’ll have the chance to build your experience in a senior customer care position, develop your judgement, and get involved in projects and improvements that go beyond day-to-day case handling.

A clear induction and the support you need to settle in quickly and feel confident in what’s expected from day one.
Ongoing support from your manager and the wider team, with room to build expertise and take on more ownership over time.
Opportunities to build your skills, contribute to projects, and develop towards future progression as the team grows.
Recognition for great work, whether that’s everyday appreciation or bigger moments through our Domi Awards.

Apply Now

Refine Your Search

complex care case manager jobs in marsh gibbon, bkm

Senior Customer Service Advisor

Out of Area and Complex Case Manager - Learning Disabilities

Complex Care Practitioner Coordinator

Housing & Neighbourhood Manager

Escalation Resolution Associate

Housing Solutions Officer

Clinical Lead

Consultant Psychiatrist - Bucks Intensive Case Management

Senior Practitioner - Family Support Team

Move on Coordinator

Account Manager

Administrator - Mortgage Litigation

Occupational Health Manager

Recovery Handler

HR Advisor

PHB Officer

Liability Claims Handler

Claims Adjuster

Senior Claims Handler

Strategy & Ops Manager (Expansion)

I want to receive the latest job alerts for complex care case manager in marsh gibbon, bkm

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