Customer operations manager Work, Jobs in Marston Moretaine, Bdf (with Salaries)

Customer Operations Manager
IKEA —Milton Keynes
- From £35,145 a year
- Full-time
- Analysis skills
- Annual leave
8d
Customer Operations Manager
Royal Mail Group —Northampton
- Full-time
- Management
- Travel
- Leadership
- Annual leave
- Sick pay
Customer Operations Administrator
Bank of Ireland —Huntingdon
- Full-time
- Hybrid work
- Microsoft Excel
- Contracts
- Financial services
- Annual leave
- Employee assistance programme
8d
Operations and Customer Coordinator/Manager
LBJ —Berkhamsted
- £25,000 - £35,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Bachelor's degree
Quick apply
13d
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply
Team Leader Customer Operations
Bank of Ireland —Huntingdon
- Full-time
- Hybrid work
- Management
- Annual leave
- Employee assistance programme
8d
Sales & Operations Administrator
Rhinolux Ltd —Toddington
- £26,000 - £30,000 a year
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
6d
Service Delivery Operations Manager
dnata —Luton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
3d
Junior Service Manager - Service Operations
Sopra Steria —Hemel Hempstead
- £36,000 - £45,000 a year
- Continuous improvement
- Travel
- IT
- Annual leave
Service Operations Manager - Hemel
Learnd —Hemel Hempstead
- Full-time
- Continuous improvement
- HVAC
- Communication skills
- Sick pay
Technology & Operations Risk Manager | S3 | Chief Information & Resilience Office | Multiple Locations
A01 Santander UK plc —Milton Keynes
- £64,000 - £96,000 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Bachelor's degree

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Customer Operations Manager
IKEA —Milton Keynes
Provide a family-friendly environment that converts more visitors to happy customers. Proven customer focused mindset, with a sound understanding of business…
From £35,145 a year
8d
Customer Operations Supervisor
Socaan Business Solutions Ltd —London
You will supervise daily customer operations, monitor team performance, handle escalations, and make sure customers receive timely and professional support.
£37,000 - £44,400 a year
Quick apply
7h

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Customer Operations Manager

IKEA -
Milton Keynes

Apply Now

Job details

Permanent | Full-time
From £35,145 a year
8 days ago

Benefits

Annual leave
Company pension

Qualifications

Change management
Analysis skills

Full job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

Location

Milton Keynes (Bletchley)
Employment type

Full Time Permanent
Department

Customer Relations
Deadline

2026-07-14

Candidate profile (text) - Default language IKEA Milton Keynes is excited to welcome a passionate Customer Operations Manager to join our dynamic team!

A Customer Operations Manager at IKEA oversees daily customer-facing operations, leading teams to deliver a smooth, efficient, and positive shopping experience.

WHAT WE OFFER

Start Date: August 2026
This role has a starting salary of £35,145 per annum, based on competence & experience.
39 hours per week working 5 days over 7 with every 2nd weekend off.
We can discuss flexibility to match your life and our business needs during the

interview.

WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

15% IKEA discount & discount portal helping you save €100’s on High-street retailers.
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you
Free healthy meal option, salad bar, fruit, and hot/cold drinks

..as well so much more! https://www.ikea.com/ie/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

WHAT YOU'LL NEED TO HAVE

Proven customer focused mindset, with a sound understanding of business and a background gained from working in a customer-focused, fast-moving and multichannel retail environment.
Experience of working in a management role within retail and taking responsibility for a large team, whilst working independently and reliably on actions and agreed working methods.
Confident communicator who can take the initiative to influence others and adapt quickly to changing demands using customer insights.
Proven record/experience of developing coworkers and teams with a working knowledge of talent management processes, i.e. recruitment, development and succession.
Key knowledge of relevant customer relations processes, tools and working methods and a solid understanding of daily operations to secure the customer journey through all channels.
Ability to set clear expectations and directions with good analytical and numerical skills using knowledge of cost and budget management whilst securing staffing needs according to the customer flow.
Solid understanding of the change management process for both process and co-workers with the ability to implement solutions quickly and with simplicity.

WHAT YOU'LL BE DOING DAY TO DAY

Contribute ideas & insight to the creation and operational implementation of the local customer relations' action plan.
Execute and follow up a customer-focused culture throughout the unit and ensure an overall inspiring shopping journey.
Build business competence by supporting Customer Team Leaders in their efforts to improve according to agreed development plans and securing succession for key roles within the function.
Lead, coach, develop the full team promoting individual growth and competence at all levels and securing a high performing team
Implement the global solutions, services and tools that support the daily operations within the customer function.
Analyse customer-related and financial key performance indicators and act with relevant stakeholders on the root causes of customer dissatisfaction and other efficiency drivers including accountability of the customer & compensations budget.
Provide a family-friendly environment that converts more visitors to happy customers.
Ensure a customer-friendly, efficient and cost-effective execution of the payments process.
Maintain relations with external and internal partners and provide input to the service agreements and contracts with internal/external partners and support co-workers in execution and follow up
Ensure outstanding day-to-day operational performance to improve the customer shopping experience and drive the happy customer score.
Identify and develop the many talents in the unit and within the department to secure succession planning.
Support proactively with customer insights for business and customer experience improvements.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many

RECRUITMENT PROCESS INFORMATION

If you have any special requirements during the interview process, please let us know as soon as possible.

First step, please attach an updated CV with your application so we can get to know you better.
Next step, if successful you will be invited to an interview with one of our hiring managers.

Come see things a little differently with us and be part of creating a better everyday life for the many.

For any advice or support, email recruiter [email protected] and I will be happy to help

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

Living our values
Being your unique self, while respecting and including others
A passion for home furnishing
Performing & delivering while learning & developing
Having fun!

Apply Now

Refine Your Search

customer operations manager jobs in marston moretaine, bdf

Customer Operations Manager

Customer Operations Manager

Customer Operations Administrator

Operations and Customer Coordinator/Manager

Client Operations Manager

Team Leader Customer Operations

Sales & Operations Administrator

Service Delivery Operations Manager

Junior Service Manager - Service Operations

Service Operations Manager - Hemel

Technology & Operations Risk Manager | S3 | Chief Information & Resilience Office | Multiple Locations

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