Property manager Work, Jobs in Matching, Ess (with Salaries)

Client Relationship Manager (Maternity Cover)
Source Facilties Maintenance Limited —Bishop's Stortford
- Up to £40,000 a year
- Temporary
- Hybrid work
- CRM software
- Maintenance
- Administrative experience
Quick apply
13h
Property Manager - Experienced
Management Company Services Ltd —Hertford
- Up to £47,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Free parking
Quick apply
Property Operations Manager
Rainbow Properties —London
- Up to £65,000 a year
- Full-time
- Maintenance
- Supervising experience
- Electrical experience
Quick apply
14d
Assistant Facilities Manager - London, EC1V
Encore —London
- £47,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Business Development Manager - Residential Property
Tier One Property Management UK Limited —London
- £72,000 - £75,000 a year
- Full-time
- English
- Business development
- In-person
- Life insurance
- Sick pay
Quick apply
14d
Property Manager Canary Wharf
Dexters —London
- Monday to Friday
- Communication skills
- Employee discount
Quick apply
Property Manager Victoria
Dexters —London
- Monday to Friday
- Communication skills
- Employee discount
Quick apply
Community Property Manager
The Guinness Partnership —London
- £71,603 a year
- Full-time
- Microsoft Office
- IT
- Leadership
4d
Assistant Facilities Manager
JAA-Jones Lang LaSalle Limited —London
- Full-time
- In-person
Quick apply
11d
Assistant Property Manager
Red Brick Property Management —Stevenage
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
Building Manager
Sky Happiness Property Management (UK) Company Limited —London
- £50,000 - £70,000 a year
- Full-time
- Management
- Maintenance
- English
- Free parking
Quick apply
Facilities Manager (Rail)
Jigsaw Business Group —Stanford-le-Hope
- £55,000 - £65,000 a year
- Full-time
- Microsoft Excel
- Management
- Maintenance
Quick apply
8d
Facilities Manager
Hexcel Corporation —Duxford
- Full-time
- HVAC
- IT
- Communication skills
Property Sales Manager
IWC Estate Planning and Management Ltd —Braintree
- £24,420 - £39,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Bereavement leave
Quick apply
Senior Commercial Property Manager / Surveyor
Bidwells —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Property Manager – Residential Portfolio
ABC GONE LTD —Romford
- £28,000 - £35,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
Quick apply
Facilities Manager
London Design and Engineering UTC —London
- £50,174 - £55,350 a year
- Full-time
- Management
- Maintenance
- Supervising experience
- Health & wellbeing programme
- Work from home
Quick apply
1d
Assistant Facilities Manager
Optim Facilities —London
- £36,000 - £42,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
9d
Property Manager
Campions —London
- £35,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Employee assistance programme
Quick apply
Facilities Manager
NAA-Jones Lang LaSalle Resources —London
- Full-time
- In-person
- Communication skills
Quick apply

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Client Relationship Manager (Maternity Cover)

Source Facilties Maintenance Limited
Bishop's Stortford

Quick apply

Job details

Temporary
Up to £40,000 a year
13 hours ago

Qualifications

CRM software
Driving Licence
Facilities management
Maintenance
Administrative experience
Presentation skills
Driving
Customer relationship management
Organisational skills
Relationship management
Contracts
Account management
Communication skills

Full job description

Client Relationship Manager (Maternity Cover)

Location: Hybrid Working / Client Sites / London Travel Required

Contract: Fixed-Term (Maternity Cover)

Salary: OTE £35,000 – £40,000 per annum

About Source FM

Source FM is a growing facilities management business focused on delivering exceptional service and building long-term client partnerships. We pride ourselves on being proactive, responsive, and committed to helping our clients achieve their objectives.

We are looking for a highly organised and relationship-focused Client Relationship Manager to join our Client Services team on a fixed-term maternity cover contract.

This is an excellent opportunity for an experienced Account Manager, Client Relationship Manager, Customer Success Manager, or facilities management professional who enjoys building strong client relationships, improving client outcomes, and contributing to business growth.

Whilst facilities management experience is not essential, candidates with experience in property services, compliance, maintenance, construction support services, customer success, business services, or other service-led industries will be particularly well suited to the role.

The Role

As Client Relationship Manager, you will be responsible for managing a portfolio of key client accounts, ensuring high levels of client satisfaction, contract retention, and account development.

You will act as the primary point of contact for your clients, building trusted relationships with key stakeholders and ensuring their expectations are understood, communicated, and delivered by our operational teams.

The role focuses on protecting and strengthening client relationships by identifying risks before they become problems, resolving concerns proactively, gathering meaningful client feedback, and uncovering opportunities to improve service delivery and account growth.

You will maintain a visible presence across your client portfolio through regular meetings, site visits, and engagement activities, including attendance at weekly client meetings in London and other specified client locations.

This role is not responsible for operational delivery but is responsible for ensuring the client experience remains exceptional.

Key ResponsibilitiesClient Relationship Management

Act as the primary relationship owner for allocated client accounts.
Build and maintain strong relationships with key client stakeholders.
Conduct regular client review meetings and performance discussions.
Ensure client expectations are clearly understood and communicated internally.
Manage client concerns and complaints through to successful resolution.
Maintain stakeholder maps and account relationship plans.

Client Satisfaction & Service Improvement

Monitor client satisfaction scores, audits, feedback, and service performance.
Review client portal data and identify emerging trends, risks, and opportunities.
Investigate client concerns and identify root causes.
Work closely with operational teams to implement service improvements.
Track actions through to completion and ensure accountability.
Act as the voice of the client within the business.

Account Development & Retention

Develop and maintain account development plans.
Identify opportunities to expand services within existing accounts.
Support quotation opportunities and commercial discussions.
Monitor client retention risks and implement recovery plans where required.
Support contract renewal and retention activities.
Build trusted advisor relationships that strengthen long-term partnerships.

Client Engagement & Insight

Organise and coordinate client engagement events and relationship-building activities.
Prepare event proposals, budgets, objectives, and success measures for Director approval.
Issue client surveys and feedback questionnaires.
Analyse client feedback and communicate findings and recommendations internally.
Produce client health and engagement reports where required.

Communication & Administration

Attend weekly client meetings in London and other specified locations.
Record meeting minutes, actions, decisions, and client communications within the CRM system.
Maintain accurate client records and account information.
Ensure communications are professional, timely, and accurate.
Coordinate effectively with operational and leadership teams.

What We're Looking For

The ideal candidate will have:

Experience in account management, client relationship management, customer success, facilities management, or similar client-facing roles.
Excellent communication and stakeholder management skills.
Strong relationship-building ability and commercial awareness.
A proactive approach to problem solving and service improvement.
Experience managing multiple client accounts simultaneously.
Strong organisational and administrative skills.
Confidence leading client meetings and presenting to stakeholders.
Experience using CRM systems.
A full UK driving licence and willingness to travel regularly.

Experience within facilities management, property services, compliance, maintenance, construction support services, or wider service-led industries would be advantageous but is not essential.

Success in This Role

You will be successful if you:

Build trusted relationships with clients and stakeholders.
Maintain high levels of client satisfaction.
Identify and resolve issues before they impact the client experience.
Support contract retention and renewal activity.
Generate opportunities for account growth.
Deliver successful client engagement initiatives.
Use client feedback and performance data to drive continuous improvement.
Become a trusted advisor to both clients and operational teams.

Why Join Source FM?

Be part of a growing and ambitious business.
Work closely with senior leadership and key client stakeholders.
Opportunity to make a genuine impact on client experience and business growth.
Supportive and collaborative team environment.
Flexible and hybrid working opportunities.
Competitive salary and benefits package.

Our Philosophy

At Source FM, success is measured not by how many problems we react to, but by how many we prevent.

We are looking for someone who shares that mindset and can help strengthen client relationships, improve service outcomes, and contribute to the continued growth of our business.

Pay: Up to £40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

property manager jobs in matching, ess

Client Relationship Manager (Maternity Cover)

Property Manager - Experienced

Property Operations Manager

Assistant Facilities Manager - London, EC1V

Business Development Manager - Residential Property

Property Manager Canary Wharf

Property Manager Victoria

Community Property Manager

Assistant Facilities Manager

Assistant Property Manager

Building Manager

Facilities Manager (Rail)

Facilities Manager

Property Sales Manager

Senior Commercial Property Manager / Surveyor

Property Manager – Residential Portfolio

Facilities Manager

Assistant Facilities Manager

Property Manager

Facilities Manager

I want to receive the latest job alerts for property manager in matching, ess

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