Service desk support Work, Jobs in Matfen, Nbl (with Salaries)

Communications Officer (A&E Ambulance Dispatch)
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £27,476 a year
- 12 hour shift
- Communication skills
11d
Student Records Coordinator
Durham University —Durham
- £27,319 - £30,378 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- English
- Annual leave
- Employee assistance programme
9d
Service Desk Officer
South Tyneside Council —South Tyneside
- £25,989 - £28,598 a year
- Full-time
8d
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Purchasing Co-ordinator
Hubbway Limited —Cramlington
- Up to £37,500 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
13d
Business Sale Advisor
BT —Newcastle upon Tyne
- £27,835 a year
- Full-time
- Communication skills
- Annual leave
Customer Service Advisor (Weekends)
Durham Climbing Centre —Durham
- From £13.45 an hour
- Part-time
- Hospitality
- Management
- First Aid Certification
- Free parking
- Store discount
Quick apply
Customer Service Advisor (Weekdays)
Durham Climbing Centre —Durham
- From £13.45 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Store discount
Quick apply
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
Casual Library Officer
Tyne Coast College —South Shields
- £13.21 an hour
- Part-time
- Customer service
- Travel
- Communication skills
Data Centre and Connectivity Technician
Newcastle Building Society —Newcastle upon Tyne
- £33,709 - £43,783 a year
- Full-time
- Analysis skills
- Continuous improvement
- Computer networking
11d
Medical Receptionist
Bridge and Monkseaton Medical Practice —Whitley Bay
- £12.81 an hour
- Part-time
- Customer service
- Patient care
- IT
- Free parking
- Health & wellbeing programme
Quick apply
1d
Administrator
Hill Care —Blyth
- £13.65 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexible schedule
Quick apply
12d
Procurement & Estates Assistant
Connect Health —Newcastle upon Tyne
- £12.71 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- SharePoint
- Employee assistance programme
11d
Receptionist
Royal Station Hotel —Newcastle upon Tyne
- Part-time
- Hospitality
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
6d
Supplier Assurance Manager
Somerset Bridge Group —Newcastle upon Tyne
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Referral programme
Quick apply
Experienced Sage Support Consultant
PKF Smith Cooper Systems —Gateshead
- Hybrid work
- Phone etiquette
Cash Desk Volunteer
British Heart Foundation —Gateshead
- Employee discount
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply
IT Service Desk Engineer
RMT Accountants & Business Advisors —Newcastle upon Tyne
- Windows
- IT
- Communication skills

I want to receive the latest job alerts for service desk support in matfen, nbl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk support jobs near matfen, nbl

Communications Officer (A&E Ambulance Dispatch)

North East Ambulance Service NHS Foundation Trust -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
11 days ago

Qualifications

Communication skills

Full job description

As an A&E Communications Officer, you will act as the essential link between ambulance crews and the Emergency Operations Centre (EOC), supporting the coordination and deployment of emergency resources across the North East.

Working alongside Dispatch Officers, you will ensure patients receive timely and appropriate care. The role involves rotational working across control room sites and requires excellent communication skills in a fast-paced environment.

You will complete a Level 2 Customer Service Practitioner Apprenticeship within 13 months.

Training

6 weeks classroom training (100% attendance required)
3 weeks supported coaching
Level 2 Apprenticeship within 18 months

Assisting with the running of one of the EOC operational desks on a 24 hour shift basis. Assisting with the co-ordination and providing an efficient and effective response to agreed performance levels maximising the utilisation of available resources.

Operating the radio system to work as the communication link between the operational staff out on the road and the control room.

The handling, receiving and dissemination of complex, sensitive, contentious and confidential information.

The Communications Officer is responsible for monitoring and reviewing information to detect or assess issues. They will observe, receive and obtain information from all relevant sources and liaise with the Dispatch Officer.

It is the responsibility of the Communications Officer to record relevant information onto the case records and relay to the appropriate information if necessary.

Ensure that clear concise and accurate information is passed when dispatching patient details to crews.

Take responsibility to ensure ‘at risk’ patients are dealt with appropriately and the correct information is flagged and passed to the crews in line with NEAS communication procedures.

To assist in the development of trainee Communications Officers.

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Operation of the trusts communication system to relay information between the operational staff on the road and the control room.

Passing time critical information to the other emergency service or hospital staff regarding patients.

Assisting the Dispatch Officer with the deployment of vehicles and the general running of the assigned area on a 12 hour shift basis.

For full detailed job description and main responsibilities please refer to the attached.

Apply Now

Refine Your Search

service desk support jobs in matfen, nbl

Communications Officer (A&E Ambulance Dispatch)

Student Records Coordinator

Service Desk Officer

Service Desk Consultant - 2nd Line (Infrastructure)

Purchasing Co-ordinator

Business Sale Advisor

Customer Service Advisor (Weekends)

Customer Service Advisor (Weekdays)

Service Desk Engineer

Casual Library Officer

Data Centre and Connectivity Technician

Medical Receptionist

Administrator

Procurement & Estates Assistant

Receptionist

Supplier Assurance Manager

Experienced Sage Support Consultant

Cash Desk Volunteer

IT Apprentice

IT Service Desk Engineer

I want to receive the latest job alerts for service desk support in matfen, nbl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected