customer representative Work, Jobs in matlock, dby (with Salaries)

Deputy Manager
Iceland —Matlock
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Customer Representative - Chesterfield
Nationwide Building Society —Chesterfield
- From £25,250 a year
- Full-time
- Customer service
- Banking
20h
Customer Services Representative
Wave Consultancy Ltd —Nottingham
- £24,420.00 - £35,547.76 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Ambulance Care Assistant
EMED Group —Rotherham
- £12.71 an hour
- Full-time
- Patient care
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Central Operations Support
Mortgage Advice Bureau —Derby
- Up to £30,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Tenant Liaison Officer
Leodis Commercial Limited —Sheffield
- £15 an hour
- Temporary
- Administrative experience
- Data entry
- In-person
- Free parking
- Flexitime
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Chesterfield
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
14d
Shift Lead
B&Q —Sutton-In-Ashfield
- £14.50 an hour
- Part-time
- Employee assistance programme
- Employee discount
Customer Service Advisor
Boots —Nottingham
- £25,652.88 a year
- Part-time
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
3d
Enquiry Centre Advisors
Capita —Stafford
- From £26,227.50 a year
- Full-time
8d
Operational Support Officer
HM Courts and Tribunals Service —Chesterfield
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
14d
Customer Service Representative
TheNottingham —Sheffield
- £25,000 - £25,500 a year
- Customer service
- No experience needed
- Financial services
- Annual leave
3d
Representative - Inside Sales
Wesco —Chesterfield
- Full-time
- Sales
- Microsoft Office
- Bachelor's degree
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Chesterfield
- £3,800 a month
- Full-time
- Sales
Quick apply
Banking Representative - Sheffield
Metro Bank PLC —Sheffield
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
14h
CSR (Customer Service Representative)
Boards Direct —Nottingham
- £25,000 - £29,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Organisational skills
- Free parking
Quick apply
3d
Ambition Derby Hub Team Lead
Intuitive Thinking Skills Ltd —Derby
- £33,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Housing Assistant
Rotherham Metropolitan Borough Council —Rotherham
- £26,340 - £26,472 a year
- Full-time
- Customer service
9d
Cleaner
TC Facilities Management —Nottingham
- £12.71 an hour
1d
Customer Accounts Officer
Sheffield City Council —Sheffield
- £30,024 - £32,597 a year
- Temporary
- Microsoft Outlook
- Customer service
- Organisational skills
4d

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Deputy Manager

Iceland -
Matlock

Apply Now

Job details

Full-time
£31,080 a year

Benefits

Employee discount
Referral programme

Qualifications

Team management
Retail management
Leadership
Communication skills

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.

Key responsibilities include:

Maximise profit:

Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
Focus on delivering great availability and cost controls through excellent processes.
Create a culture of "sell a £, save a £" to maximise store sales and profit.
Deliver on all agreed KPIs.

Engage, develop & retain great people:

Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
Foster an inclusive culture where everyone can be their best at work.
Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
Manage the team effectively using performance processes and continuous conversations.

Doing the right processes and doing them right:

Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
Ensure all cash handling and security policies and processes are fully implemented in the store.
Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
Ensure legal compliance across all areas to minimise any risk to the business.
Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Leadership:

Lead by example to get the best from the team and provide the best service to customers.
Be approachable and respectful to customers and colleagues.
Work together with enthusiasm and take action to reduce waste.
Show consideration for the business and its people.
Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
Communicate effectively, having regular conversations and listening to understand.
Plan in advance, prioritising key tasks and activities.
Set the pace of the team by being hands-on to deliver a great store.
Solve problems by making the right decisions for the store.
Coach the team by asking the right questions to drive performance and help them be their best.
Delegate tasks at the right time to the right colleagues.
Motivate the team to deliver consistent operational standards.

Required skills & experience:

Proven experience in a retail management role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage priorities.
Customer-focused with a passion for delivering outstanding service.
Strong problem-solving and decision-making abilities.
Flexibility to work across different stores.

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.
33 days holiday (including Bank Holidays).
Christmas vouchers – increasing with length of service.
Refer a Friend scheme.
Christmas saving schemes.
Long service awards.
Option to join a healthcare plan.
Grocery Aid for free and confidential financial, emotional and practical support.
Clear career pathways with opportunities for development and progression.
A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

Apply Now

Refine Your Search

customer representative jobs in matlock, dby

Deputy Manager

Customer Representative - Chesterfield

Customer Services Representative

Ambulance Care Assistant

Central Operations Support

Tenant Liaison Officer

Operational Support Officer

Shift Lead

Customer Service Advisor

Enquiry Centre Advisors

Operational Support Officer

Customer Service Representative

Representative - Inside Sales

JUNIOR SALES ADVISOR

Banking Representative - Sheffield

CSR (Customer Service Representative)

Ambition Derby Hub Team Lead

Housing Assistant

Cleaner

Customer Accounts Officer

I want to receive the latest job alerts for customer representative in matlock, dby

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