customer success manager Work, Jobs in matlock, dby (with Salaries)

Deputy Manager
Iceland —Matlock
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Customer Success Manager
Everfield —Sheffield
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Time management
- Flexible schedule
Customer Success Manager
Tes Global —Sheffield
- Full-time
- Hybrid work
- IT
- In-person
- School
- Annual leave
- Employee assistance programme
Quick apply
Shift Manager
Iceland —Matlock
- £11.60 - £12.71 an hour
- Full-time
- Retail management
- Employee discount
- Referral programme
9d
AI Adoption Manager
Ideagen —Ruddington
- AI
- Communication skills
Team Leader
The Perfume Shop —Nottingham
- £14.49 an hour
- Sales
- IT
- Leadership
- Employee discount
Quick apply
6d
Trainee Territory Manager
United Kingdom —Rotherham
- Sales
- Customer service
- Driving
Quick apply
International Regional Sales Manager
Mastermover —Ashbourne
- Full-time
- Remote
- Microsoft Powerpoint
- Sales
- Microsoft Office
Business Development Executive
Dawsongroup —Sutton-In-Ashfield
- Full-time
- Sales
- Business development
- Travel
Quick apply
Senior Account Manager - IDNO
E.ON Energy Solutions Ltd —Derby
- £60,601 - £74,963 a year
- Full-time
- Hybrid work
- Sales
- Leadership
- Negotiation
5d
Graduate Management Trainee - Mansfield / Worksop
Enterprise Mobility —Mansfield
- Full-time
- Sales
- Customer service
- Bachelor's degree
Store Manager
Card Factory —Sheffield
- £32,738.46 a year
- Leadership
- Communication skills
9d
Sales Operations and Performance Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Management
- Sales
- Leadership
- Free parking
- Annual leave
Quick apply
12d
Client Account Manager, Water
AECOM —Chesterfield
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
Sales Manager
Furniture Village —Nottingham
- £48,500 - £58,200 a year
- Full-time
- Employee discount
Quick apply
Customer Experience Manager (CXM)
Babble Cloud —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Travel
- Communication skills
Quick apply
Central Operations Support
Mortgage Advice Bureau —Derby
- Up to £30,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
9d
Technology Development Manager
Lubrizol —Hazelwood
- Full-time
- Engineering
- English
- Analysis skills
Assistant Branch Manager
Travis Perkins —Chesterfield
- Full-time
- Leadership
- Communication skills
4d
Outbound B2B Lead Generation & Appointment Setter – American Market
ant marketing —Sheffield
- £13 - £14 an hour
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
Quick apply

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Deputy Manager

Iceland -
Matlock

Apply Now

Job details

Full-time
£31,080 a year

Benefits

Employee discount
Referral programme

Qualifications

Team management
Retail management
Leadership
Communication skills

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.

Key responsibilities include:

Maximise profit:

Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
Focus on delivering great availability and cost controls through excellent processes.
Create a culture of "sell a £, save a £" to maximise store sales and profit.
Deliver on all agreed KPIs.

Engage, develop & retain great people:

Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
Foster an inclusive culture where everyone can be their best at work.
Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
Manage the team effectively using performance processes and continuous conversations.

Doing the right processes and doing them right:

Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
Ensure all cash handling and security policies and processes are fully implemented in the store.
Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
Ensure legal compliance across all areas to minimise any risk to the business.
Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Leadership:

Lead by example to get the best from the team and provide the best service to customers.
Be approachable and respectful to customers and colleagues.
Work together with enthusiasm and take action to reduce waste.
Show consideration for the business and its people.
Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
Communicate effectively, having regular conversations and listening to understand.
Plan in advance, prioritising key tasks and activities.
Set the pace of the team by being hands-on to deliver a great store.
Solve problems by making the right decisions for the store.
Coach the team by asking the right questions to drive performance and help them be their best.
Delegate tasks at the right time to the right colleagues.
Motivate the team to deliver consistent operational standards.

Required skills & experience:

Proven experience in a retail management role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage priorities.
Customer-focused with a passion for delivering outstanding service.
Strong problem-solving and decision-making abilities.
Flexibility to work across different stores.

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.
33 days holiday (including Bank Holidays).
Christmas vouchers – increasing with length of service.
Refer a Friend scheme.
Christmas saving schemes.
Long service awards.
Option to join a healthcare plan.
Grocery Aid for free and confidential financial, emotional and practical support.
Clear career pathways with opportunities for development and progression.
A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

Apply Now

Refine Your Search

customer success manager jobs in matlock, dby

Deputy Manager

Customer Success Manager

Customer Success Manager

Shift Manager

AI Adoption Manager

Team Leader

Trainee Territory Manager

International Regional Sales Manager

Business Development Executive

Senior Account Manager - IDNO

Graduate Management Trainee - Mansfield / Worksop

Store Manager

Sales Operations and Performance Manager

Client Account Manager, Water

Sales Manager

Customer Experience Manager (CXM)

Central Operations Support

Technology Development Manager

Assistant Branch Manager

Outbound B2B Lead Generation & Appointment Setter – American Market

I want to receive the latest job alerts for customer success manager in matlock, dby

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