Liaison Work, Jobs in Matlock, Dby (with Salaries)

Tenant Liaison Officer
Leodis Commercial Limited —Sheffield
- £15 an hour
- Temporary
- Administrative experience
- Data entry
- In-person
- Free parking
- Flexitime
Quick apply
Sales and patient co-ordinator
The A Clinic —Nottingham
- From £15 an hour
- Full-time
- Sales
- Customer service
- In-person
Quick apply
6d
Retrofit Scheme Administrator
Westville —Shirebrook South West
- £29,250 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
10d
Communication Support Worker
The Sheffield College —Sheffield
- £32,942.51 - £39,308.99 a year
- Free parking
- Annual leave
Customer Care Co-Ordinator
Network Plus —Alfreton
- £28,000 - £28,600 a year
- Communication skills
Quick apply
9d
Pre-School Manager
Wirksworth Pre-School Playgroup —Matlock
- From £16 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
1d
Assistant Surveyor
Rykneld Homes —Wingerworth
- From £31,000.27 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
12d
Resuscitation Scheme Leader
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £39,959 - £48,117 a year
- Full-time
8d
Operations Administrator
OCS Group —Nottingham
- Monday to Friday
- Microsoft Office
- Project management
- IT
Quick apply
Learning Coordinator
Blue Mountain Homes Ltd —Ilkeston
- £25,000 a year
- Full-time
- IT
- In-person
- School
Quick apply
11d
Project Manager
Ideagen —Ruddington
- Remote
- Azure
- PMP
- ERP systems
Data Administrator
Change Grow Live —Sheffield
- £26,296.03 a year
- Administrative experience
- IT
- Employee discount
Buying Support Officer
Derbyshire Support Facilities Services —Chesterfield
- £24,853 a year
- Full-time
8d
Customer Development Manager - Food
Caldic —Chesterfield
- Sales
- Analysis skills
- Communication skills
11d
Public Liaison Officer
Jackson Civil Engineering —Nottingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
3d
Student Mentor
The Sheffield College —Sheffield
- £19.33 an hour
- Full-time
- Free parking
- Annual leave
1d
Care Co-ordinator
Liversage Court —Derby
- £16.45 an hour
- Full-time
- Care plans
- Leadership
- Free parking
- Annual leave
Quick apply
Customer Support Analyst
OCLC —Sheffield
- £25,000 - £32,450 a year
- Full-time
- Hybrid work
- English
- Analysis skills
5d
Lead Nurse for Learning from Deaths
Nottingham University Hospitals NHS Trust —Nottingham
- £57,528 - £64,750 a year
- Full-time
9d
Framework Coordinator
CK Rail Limited —Chesterfield
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply

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Tenant Liaison Officer

Leodis Commercial Limited
Sheffield

Quick apply

Job details

Temporary
£15 an hour

Benefits

Free parking
Flexitime

Qualifications

GCSE
Yardi
Administrative experience
Data entry
Office experience

Full job description

JOB GUIDE

Resident Liaison Officer

JOB TITLE: Resident Liaison Officer

RESPONSIBLE TO: Contract Manager

PURPOSE OF JOB

To provide consultation and support to tenants / residents prior to, during and after the works to their homes, ensuring high levels of customer satisfaction.

SCOPE OF JOB

To provide resident liaison services on specified site(s) throughout Greater Manchester and Lancashire.

HOURS OF WORK

Site opening hours are from 8.00am to 4.30pm Monday to Thursday. Staff receive half hour for lunch.

KEY AREAS AND TASKS

1. Providing consultation to tenants prior to work commencing in their properties.

a. Carry out choice events/individual consultation with tenants regarding future work, and coordinate tenant’s choices as appropriate to scheme.

b. Generate and distribute relevant pre-works correspondence to residents before the works begin, including introduction letters; Getting to Know You letters; intro leaflets; 14 day notices; 7 day notices; 48/24 hour notice.

c. Carry out tenant inductions and pre-works/“getting to know you” surveys prior to work commencing in homes and pass relevant information to site management teams.

d. Record and monitor no access, reporting three times no access to client.

e. Record and monitor refusals. Ensure relevant forms completed and reported to client.

f. Agree appropriate liaison and future access arrangements with residents.

g. Provide and organise support needs; packing boxes; storage; respite and care needs and other facilities as required and agreed.

h. Develop data base of appropriate community stakeholders, i.e. Tenants and Residents Associations, police, local shops, schools and businesses etc.

i. Organise and facilitate and attend Open Day / scheme launch event.

2. Providing on-going support, consultation and provision of information to tenants whilst work is carried out on their properties.

a. Maintain and distribute routine correspondence during the works as required by the client / scheme.

b. During the works on properties, visit tenants homes (target at least daily). Ensure site team have laid dust sheets and protected belongings accordingly. Address any customer issues arising from works.

c. Maintain access to properties as required by site management to allow effective working.

d. Register resident issues and complaints on Issues Log and monitor sheet and resolve as per company procedures.

e. Ensure the site teams are briefed and updated regarding any relevant resident requirements and circumstances.

f. Develop and maintain ‘house files’ for all properties affected by the works, ensuring all correspondence to and from residents is recorded.

g. Liaise and work in conjunction with the client liaison representative(s).

h. Liaise and maintain relationships with relevant local community stakeholders.

3. Ensuring all communication and liaison activities are carried out to the satisfaction of all stakeholders

a. Where appropriate to the scheme, ensure resident surveys are issued and returned. Target response rate is 85%.

b. Record satisfaction data on monitor sheet.

c. Maintain no access, issues, refusal, satisfaction, progress monitor sheet and submit to Partnerships Manager at the end of each month.

d. Provide information and reports as required by site manager and support staff.

e. Attend site meetings as required.

f. Attend client and resident meetings where appropriate.

g. Identify and report to Site Manager and Partnerships Manager any community initiatives, good news stories or PR opportunities.

h. Attend client and resident events as requested.

i. Carry out responsibilities with clear regard to Emanuel Whittaker’s Equality and Dignity at Work, Health and Safety, and other relevant employee focused policies and procedures.

j. Assist in any other relevant tasks as identified by line manager/department.

Pay: £15.00 per hour

Benefits:

Flexitime
Free parking

Work Location: In person

Quick apply

Refine Your Search

liaison jobs in matlock, dby

Tenant Liaison Officer

Sales and patient co-ordinator

Retrofit Scheme Administrator

Communication Support Worker

Customer Care Co-Ordinator

Pre-School Manager

Assistant Surveyor

Resuscitation Scheme Leader

Operations Administrator

Learning Coordinator

Project Manager

Data Administrator

Buying Support Officer

Customer Development Manager - Food

Public Liaison Officer

Student Mentor

Care Co-ordinator

Customer Support Analyst

Lead Nurse for Learning from Deaths

Framework Coordinator

I want to receive the latest job alerts for liaison in matlock, dby

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