Service delivery manager Work, Jobs in Mawdesley, Lan (with Salaries)

Service Delivery Manager
GLEG Limited —Lytham St. Annes
- £30,000 - £50,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
Operations Leader
Department for Work and Pensions —Lytham St. Annes
- £38,772 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
11d
Support Management Trainer
Hickory's Smokehouse —Standish
- Up to £36,000 a year
- Weekend availability
- Restaurant
- School
- Health & wellbeing programme
- Employee discount
Quick apply
10d
Senior Customer Service Manager
Stellify —Preston
- £60,000 a year
Delivery Team Trainer
Evri —Burscough
- £28,000 a year
- Full-time
- Customer service
- Travel
4d
Junior Project Manager
MCS Group —Burscough
- Up to £35,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
Contact Centre Senior Operations Manager
Reed In Partnership —Liverpool
- £40,000 - £65,000 a year
- Full-time
- Spanish
- Continuous improvement
- Team management
- Annual leave
- Flexible schedule
5d
Fitness Manager
Chorley Council and South Ribble Counci —Chorley
- £37,996 - £41,137 a year
- Call to connect
- Management
4d
Operations Manager
Aspens —Liverpool
- £50,000 - £55,000 a year
- Hospitality
- Computer skills
- Leadership
- Annual leave
General Manager
Whistl UK Ltd —Bolton
- £53,818 - £61,800 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Quick apply
6d
Account Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Hospitality
- Driving
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
5d
Operational Delivery Manager - Changing Futures
Knowsley Council —Knowsley
- £51,356 - £52,413 a year
- Temporary
- Continuous improvement
- Negotiation
- Flexible schedule
6d
Senior Operations Manager
PepsiCo —Skelmersdale
- Maintenance
- Analysis skills
- Project management
10d
Customer Experience Manager
Portus Supported Housing —Manchester
- £41,700 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Leadership
- Free parking
Quick apply
13d
Delivery Team Trainer
Hermes Europe —Burscough
- £28,000 a year
- Full-time
- Hospitality
- Customer service
- Travel
2d
Student Experience and Services Manager
Liverpool John Moores University —Liverpool
- £59,966 - £67,468 a year
- Full-time
- University
- School
- Annual leave
Operations Manager
Blackburn with Darwen Council —Blackburn with Darwen
- £39,862 - £44,075 a year
- Weekend availability
3d
Pharmaceutical Delivery Driver
LF&E Refrigerated Transport —St Helens
- £30,537 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Employee assistance programme
10d
Major Events Spectator Experience Manager
Liverpool City Council —Liverpool
- £40,777 - £46,142 a year
- Employee assistance programme
Operational Services Manager
The Walton Centre NHS Foundation Trust —Liverpool
- £49,387 - £56,515 a year
- Full-time
- Leadership
- Communication skills
9d

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Service Delivery Manager

GLEG Limited
Lytham St. Annes

Quick apply

Job details

Permanent | Full-time
£30,000 - £50,000 a year

Benefits

Free parking
Health & wellbeing programme
Work from home
Company events
On-site parking

Qualifications

Cost control
Organisational skills
Project management software
Leadership
Time management

Full job description

Job Overview

The Service Delivery Manager (SDM) at GLEG is an operational delivery role, responsible for ensuring all products and services are delivered on time, to a defined standard, and in line with internal SLAs.This is not an account management role. The SDM focuses on execution, coordination, and performance management across teams to ensure consistent, high-quality outputs—particularly GLEG’s financial and carbon reporting.

The role reports into the Head of Operations and is accountable for delivery discipline, process control, and continuous improvement.

Responsibilities

1. Delivery Execution & Control:

Own the end-to-end delivery schedule for all products and services
Ensure all deliverables are completed on time and to defined quality standards
Maintain clear delivery plans, workflows, and deadlines
Proactively identify delivery risks, bottlenecks, and capacity issues
Escalate issues early with clear mitigation plans

2. Standards & Quality Assurance:

Define, maintain, and enforce delivery standards across all outputs
Ensure consistency and accuracy in financial and carbon reporting
Implement QA processes and validation checks
Reduce errors, rework, and variability in outputs

3. Operational Coordination:

Coordinate across analytics, finance, software, and consulting teams
Ensure inputs, dependencies, and handoffs are clear and timely
Align team capacity with delivery requirements
Remove blockers to keep delivery on track

4. Performance Management (RAG Framework):

Track all delivery against GLEG’s RAG framework
Define and monitor KPIs for timeliness, quality, and throughput
Produce clear, regular reporting for the Head of Operations
Drive accountability where delivery is off-track

5. Process Design & Continuous Improvement:

Build and refine scalable delivery processes
Standardise workflows to improve speed and consistency
Introduce automation and systemisation where possible
Continuously improve how GLEG delivers reporting and insights

6. Product & Reporting Delivery:

Ensure GLEG’s reporting outputs are delivered clearly, accurately, and consistently
Work closely with product/software teams to improve delivery mechanisms
Support the rollout of new products and features into delivery workflows

7. Internal Communication & Visibility:

Provide clear visibility of delivery status across the business
Run structured delivery updates (daily/weekly cadence)
Ensure leadership has a real-time view of risks and performance

Pay: £30,000.00-£50,000.00 per year

Benefits:

Company events
Free parking
Health & wellbeing programme
On-site parking
Work from home

Experience:

Service Delivery: 3 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in mawdesley, lan

Service Delivery Manager

Operations Leader

Support Management Trainer

Senior Customer Service Manager

Delivery Team Trainer

Junior Project Manager

Contact Centre Senior Operations Manager

Fitness Manager

Operations Manager

General Manager

Account Manager

Operational Delivery Manager - Changing Futures

Senior Operations Manager

Customer Experience Manager

Delivery Team Trainer

Student Experience and Services Manager

Operations Manager

Pharmaceutical Delivery Driver

Major Events Spectator Experience Manager

Operational Services Manager

I want to receive the latest job alerts for service delivery manager in mawdesley, lan

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