Reservation agent Work, Jobs in Mayfair (with Salaries)

Reservation Agent
The Lanesborough —London
- Weekend availability
- English
- Hotel
- Guest services
- Employee discount
- Life insurance
Reservations Agent (Part time)
Rosewood London —London
- Part-time
- Sales
- Hotel
- Annual leave
Quick apply
Reservation Agent
Reservation —London
- £27,580 - £30,000 a year
- Full-time
- Spanish
- English
- Hotel
- Referral programme
Quick apply
10d
Reservation Agent
MERCURE —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
Reservations Agent
Hilton —London
- £27,966.12 a year
- Full-time
- Hotel
1d
Reservations Agent
Marriott International, Inc —London
- £32,500 a year
- Full-time
- English
- Hotel
- Organisational skills
9d
Guest Service Agent
Living Rooms —London
- £28,000 a year
- Full-time
- English
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
9d
Customer Service Assistant - Pier Crew
Hornblower —London
- £12.71 an hour
- Full-time
- Customer service
- First Aid Certification
- Guest services
Quick apply
Reservation Agent - Maternity Cover
MERCURE —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
Reservation Agent
Frasers Hospitality —London
- Customer service
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Agent Day/Night
Hotel Indigo - Reception —London
- £26,437 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Reservations Agent
Millennium Hotel and Resorts UK —London
- £27,248 a year
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Spanish
- Hotel
Quick apply
Reservations Specialist
Edwardian Hotels London —London
- Full-time
- Customer service
- Hotel
- Communication skills
- Referral programme
Quick apply
9d
Night Guest Service Agent
St.Giles- Reception —London
- £26,440 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Reservations and Groups Agent
The BoTree - Revenue —London
- £27,352 a year
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Referral programme
Quick apply
3h
Distressed Passenger Agent
Corpay —London
- Full-time
- English
- Hotel
- Organisational skills
- Life insurance
19h
Guest Service Agent
St.Giles- Reception —London
- £26,440 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Reservations Agent (M/F/X)
IBIS BUDGET —Hounslow
- Part-time
- Hotel
- Organisational skills
- Restaurant
- Employee discount
Quick apply
Reservations Sales Agent
Frasers Hospitality —London
- Up to £31,000 a year
- Customer service
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply

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Reservation Agent

The Lanesborough -
London

Apply Now

Job details

Benefits

Cycle to work scheme
Season ticket loan
Free flu jabs
Company pension
Employee discount
Life insurance

Qualifications

Hotel and accommodations experience
Arranging restaurant reservations
English
Accommodation booking
Guest services
Guest services telephone call handling

Full job description

We have an exceptional opportunity to join our Sales & Marketing Team at The Lanesborough.

Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London’s most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.

Oetker Hotels

Masterpiece Collection

Oetker hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.

Candidate Profile

As a Reservations Agent you will provide an exceptional guest service experience dealing with requests and queries in a professional and efficient manner. You will be responsible for taking and managing reservations via email, telephone and other method of communication for rooms, Michelin starred restaurant Celeste, The Library Bar, The Garden Room and The Withdrawing Room. You will be an excellent communicator, with an eye for details, and take a hands-on approach to your role. You will be a great team player with a real passion for exceptional customer service to ensure a memorable experience for our guests.

Key Requirements

The ideal candidate would be able to demonstrate the following attributes:

Previous experience within Front Office or Reservations in a 4 or 5 establishment is essential and experience in the luxury London market would be preferred.
Excellent command of the English language and a second language would be preferred
Immaculate grooming standards
Show drive for Excellent Customer Service
Ability to work on own initiative is essential
Be available, flexible and willing to work on weekends
Knowledge of Opera and Bookatable systems would be preferred

In return

We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including:

Financial Wellbeing

Season ticket loan
Enhanced Pension Scheme
Life Insurance
Complimentary dry cleaning
Retail discounts around Victoria, Westminster, Whitehall and the Northbank area

Health & Wellness

Complimentary meals on duty
Cycle to Work scheme
Flu vaccinations
Discounted chiropodist and massage treatments
Substantiality initiates
Social and sports activities (e.g. football games, running club, yoga & pilates, etc.)

Career Growth & Personal Development

Internal transfer and promotion opportunities
Cross-departmental exposure
Partnered with industry-leading training providers
Internal learning gateway
Free access to e-learning platform offering job-specific training and personal growth courses
Subsidised professional qualifications and certified training programmes
Financial incentives for bringing talents to The Lanesborough via ‘Recommend-A-Friend’ scheme

Recognition & Social Initiatives

Award programmes throughout the year with generous prizes
Long service awards
Preferential room rate at The Lanesborough for you and your family
50% discount on F&B and Club & Spa treatments
Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.)
Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
Retirement parties

Terms and conditions apply to all benefits.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Apply Now

Refine Your Search

reservation agent jobs in mayfair

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Distressed Passenger Agent

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Reservations Agent (M/F/X)

Reservations Sales Agent

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