Claims adjuster Work, Jobs in Meadows, Ntt (with Salaries)

Subsidence- Mitigation & Recovery Handler
Crawford & Company Adjusters (UK) Ltd —Nottingham
- Organisational skills
- Communication skills
- Negotiation
Quick apply
6d
Subsidence- Customer Experience Advisor
Crawford & Company Adjusters (UK) Ltd —Nottingham
- Analysis skills
- Continuous improvement
- Organisational skills
Quick apply
7d
Desk Adjuster - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Annual leave
Insurance Administrator
PA Housing —Leicester
- £20,623 - £21,500 a year
- Call to connect
- Hybrid work
- Microsoft Word
- Continuous improvement
- Annual leave
- Employee discount
4d

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Subsidence- Customer Experience Advisor
Crawford & Company Adjusters (UK) Ltd —Nottingham
Handle high-risk, sensitive, or escalated complaints, including those involving vulnerable customers or reputational risk.
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7d

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claims adjuster jobs near meadows, ntt

Subsidence- Mitigation & Recovery Handler

Crawford & Company Adjusters (UK) Ltd -
Nottingham

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Job details

6 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Insurance claims handling experience
Account escalation for debt management
Organisational skills
Customer support
Customer interaction
Insurance claims experience
Communication skills
Certificate in Insurance
Negotiation
Time management

Full job description

Mitigation (removal or management of trees and vegetation) is a vital part of the subsidence process; reducing claim spend by avoiding the need to underpin and reducing durations through prompt action (particularly when trees are owned by Neighbours or third parties.) The role is primarily aimed at making sure appropriate mitigation is carried out as quickly as possible; with claims closely managed and tracked to ensure successful recovery of the outlay of costs from Third Parties & Local Authorities.

Review files to ensure correct levels of site investigations ordered.
Track and review ongoing monitoring programmes.
Enter a dialogue directly with Third Parties & Local Authorities as needed.
Review files &/or undertake land registry searches to correctly identify the relevant tree owners (Policyholder, Neighbour, Third Party) and confirm whether any statutory controls apply (i.e. Tree Preservation Order or Conservation Area).
Identify if there is a potential recovery action.
Enter a dialogue with the tree owner to get appropriate mitigation undertaken promptly.
Build & develop good working relationships with Solicitors
Build relationships with our Arboricutlural Suppliers and Local Authority Tree Officers in order to effectively progress claims.
Ensure accurate pipeline reports are maintained.
Confirm key decisions or chasing action in writing using standard letters.
Follow process to carefully diary and escalate claims to ensure Service Level Agreements are met.
Deal with day to day telephone queries within agreed service criteria.
Ensure work is prioritised effectively & ensure personal targets are met.
Review file on completion of mitigation, noting any outstanding issues or difficulties for the Case Owner to progress.

Essential:

Previous/ current experience in handling insurance claims from cradle to grave
Strong customer service experience within call handling
Excellent verbal and written communication skills, to convey technical information concisely.
Stakeholder management experience
Enjoys being a team player and openly shares knowledge and skills with others.
Shows empathy to customers and distils confidence through technical expertise.
Demonstrates personal integrity in a way which is consistent with the Company’s core values.
Demonstrates a ‘can do’ attitude and is solution orientated to focus on systems improvement.
High learning capacity to build on technical knowledge.
Adaptive to change and shows a flexible attitude to meet the needs of the customer
Good organisational and time management skills; to co-ordinate and deliver on a variety of actions concurrently, delivering every time to high standards.
Well-developed interpersonal skills to build rapport and manage customer expectations.
Good problem-solving skills to initiate resolution.
Strong negotiation skills

Desirable:

Subsidence, Mitigation or Recovery claims handling experience
Insurance qualification to Certificate level - Cert CII &/or Cert CILA preferable, or commitment to achieve an insurance qualification to Certificate level – Cert CII/Cert CILA.
General knowledge of Building Construction.

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claims adjuster jobs in meadows, ntt

Subsidence- Mitigation & Recovery Handler

Subsidence- Customer Experience Advisor

Desk Adjuster - Home Claims

Insurance Administrator

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