Service desk engineer Work, Jobs in Measham, Lec (with Salaries)

Junior Service Desk Engineer
Novem Limited —Coventry
- £24,785 - £26,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Travel
- Bereavement leave
- Life insurance
Quick apply
3d
IT Support Analyst
LKQ Corporation —Tamworth
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
4d
Service Desk Analyst
Leicestershire Partnership NHS Trust —Leicester
- £28,392 - £31,157 a year
3d
Project Technician / Engineer - Midlands
nGeneration —Birmingham
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
IT Service Desk Engineer
Hexaware Technologies —Birmingham
- £30,000 a year
- Hybrid work
- Customer service
- English
- Mentoring
Quick apply
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
11d
Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
Senior Service Desk Engineer
Zenzero Solutions —Coventry
- English
- Communication skills
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
9d
DB&T Technical Engineer
Veolia ES (UK) Limited —Cannock
- Up to £30,000 a year
- Full-time
- Windows
- Driving
- Annual leave
- Employee discount
Quick apply
1d
Regional Support Engineer
RS Group —Nuneaton
- Management
- Customer service
- English
- Annual leave
- Employee assistance programme
4d
Scheduler
ISS Facility Services —Birmingham
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
IT Field Service Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Leadership
Digital Workplace Engineer
South Staffordshire Plc —Walsall
- Up to £35,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Employee assistance programme
- Employee discount
8d
Service Desk Manager
wavenet —Solihull
- Full-time
- Management
- Team management
- Travel
Quick apply
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
Systems Engineer
Thrive —Nottingham
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick apply
Customer Care Champion - Dispatcher
Otis —Leicester
- Full-time
- Remote
- Communication skills
5d
Systems Support Engineer (5-month FTC)
Fisher German —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
- IT
Administration Coordinator
Bellrock Property and Facilities Management —Leicester
- £29,000 a year
- Hybrid work
- Data entry
- Organisational skills
- IT
- Health & wellbeing programme
- Annual leave
Quick apply

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Junior Service Desk Engineer

Novem Limited
Coventry

Quick apply

Job details

Permanent | Full-time
£24,785 - £26,000 a year
3 days ago

Benefits

Company pension
Company events
Paid volunteer time
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Software troubleshooting
Customer service
Technical support
IT support
IT
Communication skills

Full job description

Overview
We are seeking a motivated Junior Service Desk Engineer to join our dynamic IT support team. This entry-level position offers an excellent opportunity to develop technical skills in a fast-paced environment, providing essential support to end-users and maintaining the organisation’s IT infrastructure. The main focus of the role will be preparing, building and configuring desktops, laptops and other IT equipment for our clicents. Alongside this, the successful candidate will learn the wider helpdesk function including logging tickets, speaking with users, troubleshooting basic issues and supporting senior engineers. The successful candidate will possess a keen interest in computer networking, hardware, and software troubleshooting, with a focus on delivering exceptional customer service. This role is ideal for individuals looking to build a career in IT support and systems administration.

Responsibilities

Building and preparing new desktops and laptops
Installing Windows and required business applications
Applying standard company build processes
Joining devices to Microsoft 365, Entra ID or local domains where required
Installing security software, monitoring tools and remote support agents
Applying updates, patches and standard configuration settings
Preparing equipment for delivery or installation at client sites
Recording asset details accurately
Testing devices before they are handed over to clients or users
Wiping, rebuilding and repurposing returned equipment or similar ticketing systems.

Helpdesk, Support and Learning

The role will also including learning how to:

Log and update support tickets
Answer basic helpdesk calls under supervision
Assist users with simple IT issues
Reset passwords and help with account access issues
Troubleshoot basic Microsoft 365 problems
Support printer, Wi-Fi, email and desktop issues
Escalate more complex issues to senior engineers
Follow internal procedures and checklists
Keep clear notes on work completed

Skills and Experience Required;

This is a junior role, so previous MSP experience is not essential.

The candidate should have:

A genuine interest in IT and technology
Basic knowledge of Windows PCs and laptops
Good attention to detail
A willingness to learn
Good timekeeping and reliability
A polite and professional attitude
Good written and verbal communication skills
Ability to follow instructions and checklists
A practical, hands-on approach to problem solving

Pay: £24,785.00-£26,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Enhanced maternity leave
Enhanced paternity leave
Life insurance
On-site parking
Paid volunteer time
Referral programme

Application question(s):

Any previous experience in build/repair work on laptops/desktops
Are you able to travel to Coventry CV3 4GA
Do you have a full clean UK driving licence?

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

service desk engineer jobs in measham, lec

Junior Service Desk Engineer

IT Support Analyst

Service Desk Analyst

Project Technician / Engineer - Midlands

IT Service Desk Engineer

PA and Office Manager - WMG Academy Solihull

Digital Service Desk Engineer

Senior Service Desk Engineer

Microsoft Dynamics 365 Support Engineer (Business Central)

DB&T Technical Engineer

Regional Support Engineer

Scheduler

IT Field Service Engineer

Digital Workplace Engineer

Service Desk Manager

IT Operations Support Analyst

Systems Engineer

Customer Care Champion - Dispatcher

Systems Support Engineer (5-month FTC)

Administration Coordinator

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