Guest service agent Work, Jobs in Medway, Ken (with Salaries)

Guest Service Agent - Food and Beverage (Casual)
Dominus Group —East London
- Part-time
- Hospitality
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
3d
Guest Service Manager
Holiday Inn Express Royal Docks —London
- Maintenance
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Ramp Agent
JETEX —Biggin Hill
- £27,000 - £27,001 a year
- Full-time
- Customer service
- Analysis skills
- Driving
- Free parking
- Life insurance
Quick apply
13d
Reservations and Group Sales Coordinator
AccorHotel —London
- Weekend availability
- Hospitality
- Bar
- Sales
Quick apply
13d
Meeting & Events Executive
Crowne Plaza Docklands —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
6d
Divisional HR Manager
HandPickedHotels —Sevenoaks Town and St. John's
- Hospitality
- Management
- Hotel
- Employee assistance programme
Weekend Porter - London, E1W
Encore —London
- £18,716 a year
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
Estates Manager
Churchill Retirement PLC —Hornchurch
- £10,714 a year
- Customer service
- Computer literacy
- Microsoft Office

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Guest Service Agent - Food and Beverage (Casual)

Dominus Group
East London

Quick apply

Job details

Part-time
3 days ago

Benefits

Additional leave
Annual leave
Employee assistance programme
Paid volunteer time

Qualifications

Hospitality

Full job description

Job Ref: DOM1476

Branch: Hampton by Hilton, London City

Location: Hampton by Hilton, London City , London (East)

Salary/Benefits: Competitive Salary + Company Benefits

Contract type: Casual

Hours: Part Time

Posted date: 18/06/2026

Closing date: 10/08/2026

Hampton by Hilton, London City is looking for a Guest Services Agent (FB) to join their site in the historic Aldgate.

Responding to strong demand for the Hampton by Hilton brand in London, the hotel opened in May 2023 through a partnership with Dominus Group. The hotel is a stone’s throw from Old Spitalfields Market, sandwiched between Shoreditch and the City, London's historic business district. Plans will revitalise the 1960s building with features that complement the surrounding historic architecture.

The property opened with 129 guestrooms in May 2023, and built to 278 guestrooms, hence the opportunity to join a dynamic, well-performing team.

What we offer

Impact Day, paid day to support your charity of choice
Additional annual leave entitlement based on length of service
Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands
Staff events and recognition schemes
Access to Employee Assistance Program (EAP)
A collaborative team culture where people thrive together and a place where you can be your true authentic self

About this role

Deliver warm, friendly and efficient service to guests across the Food Beverage areas, creating memorable experiences at every interaction.
Take food and beverage orders accurately and serve guests in a professional and timely manner.
Maintain excellent product knowledge to confidently answer guest questions and make recommendations.
Ensure all Food Beverage areas are clean, organised and presented to brand standards.
Support the setup, operation and closing of service periods, ensuring all preparation and duties are completed efficiently.
Handle guest enquiries and feedback professionally, escalating concerns where appropriate.
Process orders and payments accurately using hotel systems and procedures.
Work collaboratively with kitchen and hotel teams to ensure smooth service delivery.
Comply with all food safety, health safety and company policies and procedures.
Demonstrate flexibility by supporting different Food Beverage outlets and service periods as required by the business.

About you

Approachable, professional, and well-presented with an eye for detail.
Driven and passionate about delivering a great guest experience.
Has flexibility to work different shifts and patterns.
Knowledge of POS systems is an advantage.
Desire to deliver fantastic guest service in a friendly and helpful way.
Preferably has previous experience within the hospitality industry.

If you would like to join a people focused team in a unique hotel, please do get in touch! We look forward to hearing from you.

Responding to strong demand for the Hampton by Hilton brand in London, the hotel is planned to open in summer 2023 through a partnership with Dominvs Group and under the management of Madison Cairn. The hotel is a stone’s throw from Old Spitalfields Market, sandwiched between Shoreditch and the City, London's historic business district. Plans will revitalise the 1960s building with features that complement the surrounding historic architecture.

The property is opening with 129 guestrooms in Summer 2023, building to 278 guestrooms in 2024.

Quick apply

Refine Your Search

guest service agent jobs in medway, ken

Guest Service Agent - Food and Beverage (Casual)

Guest Service Manager

Ramp Agent

Reservations and Group Sales Coordinator

Meeting & Events Executive

Divisional HR Manager

Weekend Porter - London, E1W

Estates Manager

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