Information technology managers Work, Jobs in Meir, Sts (with Salaries)

IT Service Delivery Manager
Custodia —Knutsford
- £40,000 a year
- IT
- Communication skills
- Free parking
- Gym membership
Interim System Manager
Heler Foods —Nantwich
- Full-time
- Microsoft Excel
- Azure
- ERP systems
Quick apply
Sales Account Manager – IT Asset Disposition (ITAD) & Technology Lifecycle Services
EGO Technology Limted —Burton-On-Trent
- £30,000 a year
- Full-time
- Sales
- Salesforce
- IT
- Free parking
- Health & wellbeing programme
Quick apply
1h
SAP Service Delivery Manager
JCB —Rocester
- Full-time
- Gym membership
Operations Manager (Service Management & Site Reliability)
Custodia Technology Limited —Knutsford
- £55,000 - £60,000 a year
- Full-time
- Azure
- Customer service
- Linux
- Free parking
- Health & wellbeing programme
Quick apply
1d
New Business Sales Manager - IT Services
848 IT Services Limited —Stafford
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- Azure
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
Lead Solutions Architect - D365
AO World —Crewe
- Azure
- APIs
- Free parking
- Employee discount

Other jobs to consider

Find your next job by exploring related positions.

IT Application Designer
Ybrant Core Limited —Coventry
The IT Testing Analyst also supports user acceptance testing (UAT), ensures compliance with industry standards and internal processes, and contributes to…
£33,460.32 - £45,561.73 a year
Quick apply
8d
Technical Support Engineer (Business to Business)
VIPRE Security Group —Stoke-on-Trent
Practice empathy and positive words choices when communicating with customers. Directing customers to appropriate help articles. Resolve first level issues by:
7d

I want to receive the latest job alerts for information technology managers in meir, sts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information technology managers jobs near meir, sts

IT Service Delivery Manager

Custodia -
Knutsford

Apply Now

Job details

£40,000 a year

Benefits

Free parking
On-site gym
Company pension
Private medical insurance
Gym membership
Sick pay
On-site parking

Qualifications

ITIL
IT
Communication skills

Full job description

IT Service Delivery Manager

Reporting to: Ops Manager
Location: Knutsford - Office based

Salary: £40k per annum

Role Summary

The Service Delivery Manager is responsible for overseeing the delivery, performance, and continuous improvement of Custodias internal IT systems, tools, and outsourced technology services. This role ensures that internal technology infrastructure supports operational efficiency, scalability, and compliance across the business. Acting as the primary point of accountability for internal IT service management and vendor oversight, the individual will work closely with department heads, outsourced partners, and executive leadership to ensure technology services meet business needs and compliance requirements.

Key Responsibilities

Internal IT Systems Oversight
- Own the performance and lifecycle management of Custodias internal IT systems, platforms, and productivity tools.
- Ensure systems are reliable, secure, and aligned with business priorities and compliance mandates (e.g., ISO 27001, SOC 2 Type 2).
Outsourced Technology Vendor Management
- Manage relationships with third-party vendors and MSPs responsible for supporting Custodia's internal IT services and infrastructure.
- Oversee and actively manage all aspects of contracts with internal IT outsourcing partners, including negotiation of terms, diligent monitoring of compliance, and proactive resolution of any contractual issues or disputes.
- Ensure service levels are met and support contracts are actively monitored, evaluated, and renewed or adjusted as needed.
- Lead vendor performance reviews and enforce service delivery and escalation protocols.
Service Delivery & Operational Excellence
- Define, implement, and monitor SLAs and KPIs for internal IT services.
- Ensure efficient incident, change, and problem management processes are followed by internal and outsourced teams.
- Act as the escalation point for internal IT issues impacting productivity or business operations.
- Manage an internal ServiceDesk ensuring all tickets are monitored and completed with a Custodia SLA.
- Manage the Onboarding & Offboarding process, make improvements to ensure all new starters have the best possible chance to succeed.
Governance & Compliance
- Maintain alignment with Custodias compliance frameworks (ISO 27001, SOC 2 Type 2) for internal IT systems and tools.
- Ensure proper controls are in place around access management, data handling, and system availability.
- PIM management, ensuring correct permissions are being reviewed and assigned correctly.
Project Management
- Support internal teams implementing new tools, managing the project and ensuring all project go through the correct security measures.
- Work closely with the security and operations team to implement CyberArk, replacing our VDI Infrastructure.
Budgeting and Procurement
- Manage the internal IT operational budget and oversee procurement of IT tools, licenses, and services.
- Evaluate new tools and solutions to support operational goals, ensuring cost-effectiveness and strategic fit.
Continuous Improvement
- Drive continuous improvement initiatives to enhance the efficiency and effectiveness of partner services and user experience.
- Proactively identify and implement opportunities for automation, standardization, and modernization.
- Promote innovation and value addition through process optimization and excellence.
Stakeholder Engagement
- Collaborate closely with department leaders to understand internal technology needs and improve service responsiveness.
- Provide regular reporting to the COO and executive team on internal IT service performance, risks, and improvement plans.

Qualifications & Experience

5+ years of experience in IT service delivery or internal IT operations.
Proven track record in managing IT vendors, systems, and infrastructure in a modern, cloud-centric environment.
Familiarity with ITIL practices, service desk operations, and modern enterprise IT tools.
Strong knowledge of compliance standards such as ISO 27001 and SOC 2 Type 2.
Exceptional communication and stakeholder management skills.
Experience in regulated industries is a plus.

Benefits:

25 days holiday plus Bank Holidays

Free onsite Gym

BUPA healthcare & Dental care

Sick Pay

Pension 4%

Free onsite parking

Apply Now

Refine Your Search

information technology managers jobs in meir, sts

IT Service Delivery Manager

Interim System Manager

Sales Account Manager – IT Asset Disposition (ITAD) & Technology Lifecycle Services

SAP Service Delivery Manager

Operations Manager (Service Management & Site Reliability)

New Business Sales Manager - IT Services

Lead Solutions Architect - D365

Other jobs to consider

I want to receive the latest job alerts for information technology managers in meir, sts

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected