Deployment manager Work, Jobs in Melbourne, Dby (with Salaries)

Service Delivery Manager
Cameo —Barwell
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Computer networking
- IT
- In-person
- Life insurance
Quick apply
7d
Deployment Manager
Lubrizol —Hazelwood
- Full-time
- Engineering
- English
- Project management
Mobilisation Manager
Rolls-Royce SMR —Derby
- £60,000 - £78,750 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Project management
Outbound Shift Manager
CEVALogistics —Castle Donington
- Full-time
- Supervising experience
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
1d
SCHOOLS MANAGER
Nottingham Forest Community Trust —Nottingham
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Free parking
- Annual leave
7d
Acting Product Development Manager
NEXT —Leicester
- £66,618 a year
- Full-time
- Organisational skills
- Agile
- Communication skills
- Free parking
- Employee discount
9d
International Market Manager
Steris —Leicester
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Analysis skills
Quick apply
Deputy Operations Manager
Horizon Adventure Breaks —Derby
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Supervising experience
- Free parking
Quick apply
5d
Senior Manager, Operational Technology
Saputo Inc. —Nuneaton
- Full-time
- Leadership
- Free parking
- Employee discount
Project Manager
Ideagen —Ruddington
- Remote
- Azure
- PMP
- ERP systems
Division Manager, East Kootenay
CCI Inc. —Kimberley
- £105,000 - £125,000 a year
- Temporary
- Supervising experience
- Bachelor's degree
Night Shift Manager
CEVALogistics —Derby
- Full-time
- Supervising experience
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Project Manager
ECS Engineering Services Ltd —Sutton-In-Ashfield
- Full-time
- Bachelor's degree
- First Aid Certification
- Team management
Quick apply
2d
Senior Project Manager MHST
Nottinghamshire Healthcare NHS Foundation Trust —Nottingham
- £49,387 - £56,515 a year
- Full-time
- Computer literacy
- Project management
- Contracts
7d
Contract Performance Manager
Arabelle Solutions —Shepshed East
- Management
- No degree
- IT
Quick apply
Technology Development Manager
Lubrizol —Hazelwood
- Full-time
- Engineering
- English
- Analysis skills
Operations Supervisor
Biffa Waste Services —Melton Mowbray
- Full-time
- Supervising experience
- Leadership
- Employee discount
Quick apply
Delegate Technology Manager – Minimum 12 Month Contract
Premier UK Events Ltd —Leicester
- From £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
5d
Manager - Cooling Water Island - Site Specific
Rolls-Royce SMR —Derby
- £68,000 - £90,000 a year
- Full-time
- Hybrid work
- Engineering
- Leadership
Customer Success Manager
Omegro —Coleshill
- Full-time
- Software troubleshooting
- Customer service
- Salesforce

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deployment manager jobs near melbourne, dby

Service Delivery Manager

Cameo -
Barwell

Quick apply

Job details

Full-time
£40,000 - £50,000 a year
7 days ago

Benefits

Company events
Life insurance
On-site parking

Qualifications

Technical support
Computer networking
IT
Root cause analysis
Communication skills
Negotiation

Full job description

Role Summary:

The Service Delivery Manager is a super important, high profile role. Fully responsible for managing, planning, and executing the delivery of all services to every customer, from start to finish. This job is absolutely key to the company's success and reputation because it directly controls how good, fast, and dependable our services are.

The number one priority for the Service Delivery Manager is to make sure all services are delivered as efficiently and reliably as possible. On top of that, they must consistently meet, and actively aim to beat, all Service Level Agreements (SLAs). This dedication goes beyond just sticking to the contract; it’s about making sure we always meet, and try hard to exceed, for our customers.

Key Responsibilities and Core Function:

Service Oversight and Customer First

Holds ultimate responsibility for the quality, consistency, and efficiency of all services delivered to customers. This includes managing the entire service lifecycle, from deployment and ongoing operation to continual improvement.

Collaboration:

Acts as the primary service contact, leading collaboration with a diverse set of stakeholders. This includes internal technical teams (e.g., engineering, operations), sales and account management,

Customer Relationship Management:

Serves as a senior point of escalation and strategic partner for customers, fostering strong relationships based on trust and demonstrated competence in service delivery.

Problem Resolution and Technical Translation:

The role demands a robust fusion of advanced technical expertise and sophisticated coordination capabilities. A core duty is the proactive ownership and resolution of service impediments, major incidents, and systemic issues. This involves the critical ability to analyse and translate complex, intricate IT challenges, performance metrics, and technical issues into clear, definitive, and understandable business resolutions and actionable plans for both technical and non-technical audiences.

Operational Excellence:

Drives continuous service improvement initiatives, focused on enhancing service delivery processes, optimising resource allocation, and implementing best practices for operational efficiency and customer satisfaction.

Essential Duties and Responsibilities

Service Delivery and Customer Relationship Management

Manage the comprehensive, end-to-end delivery of services to our customers, ensuring SLA adherence and customer first mindset
Cultivate and maintain robust relationships with key customers, serving as the principal point of contact for service related matters.
Establish and sustain strong, trusted relationships with customers through a deep understanding of their challenges, strategic business objectives, and technical requirements.
Coordinate and chair regular service review meetings and ad-hoc meetings with customers, Including monthly, quarterly and annual reviews.
Act as a critical intermediary between customers and internal technical escalation teams.
Identify opportunities for service enhancement and support implementing solutions
Proactively identify and mitigate operational risks, implementing robust strategies to minimise service disruption and uphold a customer first approach.
Data Analytics and Reporting
Monitor, manage, and formally report on Service Level Agreements (SLAs), ensuring performance metrics are clearly and accurately communicated to customers
Generate and maintain detailed service reports for customers
Financial awareness and financial tracking to support customer invoicing
Be proactive in seeking feedback on service and have an eye for growth and additional service opportunities

Problem-Solving and Process Improvement

Proactively identify and resolve service related challenges by conducting meticulous root cause analysis and implementing sustainable solutions.
Be the escalation point for customers and own the response with service first in mind
Collaborate with internal teams to ensure the effective delivery of services thereby meeting or exceeding customer demands.
Own Customer Service Improvement plans with clear actions on improvement initiatives.
Be proactive in collaborating with the wider business to deliver superior customer experiences.

Required Qualifications and Experience

Minimum of 2 years experience in an IT Service Management or dedicated Service Delivery Manager role, ideally within an IT or technology environment.
Proven ability to translate complex technical challenges and service performance data into clear, definitive business impacts and actionable solutions for executive stakeholders.
Exceptional written and verbal communication, negotiation, and presentation skills, with a focus on customer facing interactions.
Experience operating in a hybrid work model, requiring both office presence and onsite at customer locations.

Pay: £40,000.00-£50,000.00 per year

Benefits:

Company events
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

deployment manager jobs in melbourne, dby

Service Delivery Manager

Deployment Manager

Mobilisation Manager

Outbound Shift Manager

SCHOOLS MANAGER

Acting Product Development Manager

International Market Manager

Deputy Operations Manager

Senior Manager, Operational Technology

Project Manager

Division Manager, East Kootenay

Night Shift Manager

Project Manager

Senior Project Manager MHST

Contract Performance Manager

Technology Development Manager

Operations Supervisor

Delegate Technology Manager – Minimum 12 Month Contract

Manager - Cooling Water Island - Site Specific

Customer Success Manager

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