Customer experience manager Work, Jobs in Melksham, Wil (with Salaries)

National Account & Export Sales Manager
The Gifted Stationery Company —Bath
- £55,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
- Health & wellbeing programme
- Work from home
Quick apply
9d
Project Administrator
IPSUM —Chippenham
- Full-time
- Databases
- Administrative experience
- Communication skills
- Annual leave
Quick apply
13d
Client Relationship & Account Manager
Pocket Intelligence Limited —Bristol
- £26,000 - £35,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Customer service
- English
- Free parking
- Annual leave
Quick apply
12d
Engagement Manager - Business Growth Team
NCC —Bristol
- £58,341 - £73,057 a year
- Call to connect
- Hybrid work
- Business development
- University
- Manufacturing
- Flexible schedule
Customer Experience Manager
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Data analysis skills
- AI
- Communication skills
- Work from home
- Employee discount
Quick apply
Customer Relations, E-commerce & Studio Manager
Shibumi —Stroud
- £30,000 - £34,000 a year
- Part-time
- Management
- Merchandising
- Supervising experience
- Free parking
- Employee discount
Quick apply
11d
Events & Hospitality Manager
Westonbirt School —Tetbury
- Up to £42,000 a year
- Weekend availability
- Hybrid work
- Business development
- Project management
- Organisational skills
- Free parking
- Employee discount
Quick apply
Assistant Operations Manager
Whitehall Garden Centre Ltd —Chippenham
- Weekend availability
- Sales
- Customer service
- Merchandising
- Free parking
- Employee discount
Quick apply
Fast Track Management Programme
Travis Perkins plc —Chippenham
- Full-time
- Leadership
Reception & Facilities Coordinator (Part Time)
Novuna —Trowbridge
- Part-time
- Front desk
Sales Manager / Business Development Manager
Campack Ltd —Chippenham
- £35,000 - £46,000 a year
- Full-time
- Sales
- Salesforce
- In-person
Quick apply
4d
Business Development & Marketing Manager
zia pizza Semington —Trowbridge
- £35,106.22 - £58,295.60 a year
- Full-time
- Hospitality
- Sales
- Business development
- Free parking
- Employee discount
Quick apply
SMARTester Customer Support Coordinator
Steve Vick International —Bradford-on-Avon
- From £28,000 a year
- Full-time
- Google Suite
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Operations Manager
Hotel Indigo Bath —Bath
- £50,000 a year
- Full-time
- Hotel
- Continuous improvement
- Team management
- Employee assistance programme
- Referral programme
Quick apply
Operations Manager
Walcot Head Office —Bath
- Full-time
- Sales
- Training & development
- Leadership
Quick apply
8d
Customer Success Manager
Spruce —Bristol
- £50,000 - £72,000 a year
- Full-time
- Hybrid work
Quick apply
Service Desk Manager
Leidos —Bristol
- £41,300 - £53,000 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Work from home
Operations Manager - M4 Corridor
Elior UK —Bath
- £46,000 a year
- Full-time
- Customer service
- Recruiting
- Contracts
- Paid training
Quick apply
11d
Assistant Manager - Front of House
Apero Bars Ltd —Bradford-on-Avon
- £31,000 - £37,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Employee discount
Quick apply
14d
Customer Account Manager
Cleveland Cable Co Ltd —Bristol
- Full-time
- In-person
- Free parking
- Employee discount
Quick apply
10d

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National Account & Export Sales Manager

The Gifted Stationery Company
Bath

Quick apply

Job details

Full-time
£55,000 a year
9 days ago

Benefits

Health & wellbeing programme
Company pension
Work from home
Private medical insurance
Life insurance
Sick pay

Qualifications

Sales support
Account-based growth strategy development
Stakeholder collaboration
Sales
Client engagement
Business development
Sales forecasting
Territory management
Relationship management
Multidisciplinary collaboration
Account management
Growth strategy
Negotiation

Full job description

Are you an experienced Account Manager who thrives on building lasting client relationships, driving growth, and representing a brand with passion and professionalism?

We’re a well-established and ambitious stationery company based in the beautiful city of Bath, supplying high-quality products to customers across the UK & and international markets. As we continue to grow, we’re looking for a dynamic and commercially minded National Account Manager to become the face of our business and play a key role in shaping our future success.

The Opportunity

This is far more than a traditional account management role. You’ll be the primary point of contact for our valued customers, representing our brand with confidence and credibility. You’ll have the autonomy to develop relationships, identify new opportunities, influence business growth, and make a genuine impact on the direction of the company.

If you’re looking for a role where your ideas are valued, your achievements are recognised, and your personality can shine, we’d love to hear from you.

Key Responsibilities

· Owning and hitting/exceeding annual sales and profit targets within assigned territories and accounts.

· Identify develop and execute a strategic plan to grow sales and expand our customer base.

· Serve as the primary point of contact for the agreed portfolio of national accounts and key export accounts, addressing any issues promptly and effectively and ensuring strong, long-lasting customer relationships

· Effectively communicate the company’s sales proposition through proposals and presentations

· Analyse sales data and market trends to track performance, stock requirements and develop actionable insights that will increase sales and margin. Ensure overstocks are minimised and help facilitate exits at best result if required.

· Collaborate with cross-functional teams to ensure smooth execution of account plans, on time product launches and NPD.

· Prepare and deliver presentations to key stakeholders and ensure account plans are maintained and sales forecasts are hit.

· Manage and deliver margin and contribution targets for accounts that may require additional support with terms, value added services and merchandising solutions

· Develop and manage bespoke programmes where required or key customers in line with company product portfolio and commercial requirements whether that be for NPD or, for instance, a packaging change to an existing product. Manage the critical path and ensure best practise is applied at all times through strong product skills and working collaboratively to ensure reduction of cost to serve.

· Be an industry expert in the company’s portfolio working with the other stakeholders to ensure the company’s products are both industry leading and compelling and all sales are maximised. Support regional sales teams and customers where required in the delivery of this.

· Attend and successfully represent the company at Trade Shows driving new business opportunities alongside excellent support for existing accounts.

About You

· Proven experience in account management within a consumer products business sourcing and supplying products manufactured in the far east.

· Strong negotiation and relationship-building skills.

· Ability to analyse data and develop strategic insights that supports forecasting and business growth

· Excellent communication and presentation abilities.

· Working with large retailers to develop bespoke seasonal and in-line programmes

· Commercial acumen and a results-driven mindset.

· Experience working collaboratively with cross-functional teams.

· Proven ability to position products against competitors

· Proven track record of assessing commercial opportunities through gross margin and contribution analysis.

· Self-motivated with a proactive approach to managing multiple accounts.

· Relevant experience representing a company/brand at Trade Shows

· Relevant Industry experience in a seasonal stationery and gift business is a significant advantage

· Willingness and ability to travel nationally to support key accounts.

What We Offer

The opportunity to become a key figure within a growing and respected business.
A supportive and collaborative working environment.
Competitive salary and benefits package.
The chance to work from our beautiful Bath location while making a visible impact on company success.
A role where your contribution is recognised and your career can flourish.

If you’re an ambitious Account Manager looking for a role that offers responsibility, visibility and the opportunity to truly shine, we’d love to hear from you.

Pay: £55,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
Life insurance
Private medical insurance
Sick pay
Work from home

Application question(s):

Do you have direct experience of selling giftware or similar products?

Experience:

Account management: 1 year (preferred)
Sales: 1 year (preferred)

Work Location: Hybrid remote in Bath

Quick apply

Refine Your Search

customer experience manager jobs in melksham, wil

National Account & Export Sales Manager

Project Administrator

Client Relationship & Account Manager

Engagement Manager - Business Growth Team

Customer Experience Manager

Customer Relations, E-commerce & Studio Manager

Events & Hospitality Manager

Assistant Operations Manager

Fast Track Management Programme

Reception & Facilities Coordinator (Part Time)

Sales Manager / Business Development Manager

Business Development & Marketing Manager

SMARTester Customer Support Coordinator

Operations Manager

Operations Manager

Customer Success Manager

Service Desk Manager

Operations Manager - M4 Corridor

Assistant Manager - Front of House

Customer Account Manager

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