Finance Work, Jobs in Melrose, Scb (with Salaries)

Financial Support and Assessment Team Leader- Galashiels Local Office
Scottish Borders Council —Galashiels
- £18.41 - £20.20 an hour
- Team management
- Mentoring
- Organisational skills
4d
Named Financial Advocate within Scottish Borders (including Galashiels, Hawick and Dalkeith)
Dosh —Scottish Borders
- Up to £32,516.84 a year
- Part-time
- Hybrid work
- Budgeting
- Communication skills
Financial Advocate
Dosh —Galashiels
- Up to £32,516.84 a year
- Full-time
- Hybrid work
- Budgeting
- Communication skills
Finance Analyst - 12 Month FTC
Plexus —Kelso
- Hybrid work
- Organisational skills
- Contracts
- Accounting
- Annual leave
- Employee assistance programme
1d
Customer Service – Personal Banker
National Westminster Bank PLC —Kelso
- From £27,090 a year
- Full-time
- Communication skills
- Banking
- Annual leave
1d
Finance and Admin Assistant
Glennon Brothers —Humbie
- Microsoft Word
- Organisational skills
Quick apply
5d
Financial Accountant
Charles River Laboratories —Tranent
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Accounting
- Communication skills
8d
Senior Financial Accountant
Charles River Laboratories —Tranent
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Accounting
7d
Senior InfoSec Analyst Vulnerability Management
Charles River Laboratories —Tranent
- Full-time
- Computer Science
- Bachelor's degree
- SDLC
7d

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Edinburgh office - Hybrid Reception and accounts administrator role
Limetree Developments West ltd —Edinburgh
Liaising with suppliers and customers regarding invoices and payments. Answering and directing telephone calls and emails. 2 days per week initially.
£26,437 - £31,200 a year
Quick apply
9h
Junior Office Administrator
Green Cat Renewables Ltd —Biggar
Ability to communicate with internal departments, customers and suppliers, to resolve day to day and ad-hoc issues as they arise.
£140 a year
Quick apply
5d

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Financial Support and Assessment Team Leader- Galashiels Local Office

Scottish Borders Council -
Galashiels

Apply Now

Job details

Permanent
£18.41 - £20.20 an hour
4 days ago

Qualifications

SVQ
Mentoring junior staff
Scottish Higher
Complaint handling
Performance management
Numeracy
Quality assurance
Team management
Mentoring
Organisational skills
Professional development mentoring
Customer interaction
Training & development
Leadership
Communication skills

Full job description

Job Details

Grade: 7A

Hourly Rate: £18.41- £20.20

Salary: £33,600.95 - £36,867.70 per annum

Contract Duration: Permanent

Hours - 35

Role Purpose

Are you an experienced customer-focused leader who wants to make a meaningful difference to people and communities? We are looking for a Financial Support and Inclusion Team Leader to help deliver the Council’s Scottish Welfare Fund and Discretionary Housing Payment services.

This is an excellent opportunity to lead a team that provides vital assessment, advice and support to residents who may be experiencing financial pressure or need help to access discretionary funding and welfare-related assistance.

What you will do

Lead, support and motivate a small team responsible for assessing applications for discretionary financial support, including Scottish Welfare Fund and Discretionary Housing Payments.
Make decisions on complex cases, reconsiderations and appeals, ensuring assessments are accurate, fair and in line with relevant legislation and guidance.
Provide mentoring, coaching and technical guidance to colleagues across the service, helping to build knowledge, confidence and consistency.
Carry out quality assurance checks and contribute to performance improvement, service planning and the preparation of statistical information.
Manage day-to-day line management responsibilities, including recruitment, induction, attendance, performance, learning and development.
Respond constructively to escalated enquiries and complaints, identifying opportunities to improve the customer experience.

About you

We are looking for someone with experience in a high-volume, customer-focused environment and a strong track record of making informed decisions in an income-based assessment setting. You will bring good leadership skills, experience of managing people, and the ability to support colleagues to achieve high standards in a busy and changing service

You will be organised, confident in communicating with a wide range of people, and committed to delivering excellent customer service. Knowledge of social security benefits, relevant legislation and financial assessment processes would be particularly valuable, along with strong numeracy and good digital skills.

What we are looking for

Experience and understanding of Welfare Benefits and Scottish Welfare Fund
Experience of leading and managing staff, including supporting performance and development.
Experience of working positively with the public, both face to face and by telephone.
Strong communication, organisational and interpersonal skills.

• Excellent numeracy and accuracy when handling financial or assessment information. • Ability to work flexibly, adapt to change and support others through service, system or legislative changes.

A genuine commitment to public service, equality, customer care and continuous improvement

Essential

At least 3 Highers including English and Mathematics or Arithmetic and 5 SCE Standard Grades at level 3 or above (or equivalent) or IRRV technician level or

An appropriate level of Customer Services, qualification or SVQ level 3 or

Higher National Certificate or Certificate in a relevant area of study or

Comparable experience and training

Informal Enquiries

Informal enquiries may be made to Scott Stewart at [email protected].

Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.

Scottish Borders Council is committed to providing support for Armed Forces Veterans. Showing its commitment to the Armed Forces Covenant, the Council guarantees an interview to veterans who meet the essential criteria of the post. All appointments will be made on merit.

Apply Now

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finance jobs in melrose, scb

Financial Support and Assessment Team Leader- Galashiels Local Office

Named Financial Advocate within Scottish Borders (including Galashiels, Hawick and Dalkeith)

Financial Advocate

Finance Analyst - 12 Month FTC

Customer Service – Personal Banker

Finance and Admin Assistant

Financial Accountant

Senior Financial Accountant

Senior InfoSec Analyst Vulnerability Management

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