Field coordinator Work, Jobs in Melton Mowbray, Lec (with Salaries)

Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Administrative experience
- JavaScript
- In-person
- Free parking
- Annual leave
Quick apply
3d
Operations Coordinator - Vehicle Tracking & Recovery - 4-Day Week, Afternoon / Evenings
Global Telemetrics —Coalville
- £13.00 - £14.50 an hour
- Overtime
- Customer service
- Analysis skills
- In-person
Quick apply
1d
Youth Engagement and Sport Coordinator
LINWOOD COMMUNITY CO-OPERATIVE LTD —Corby
- £26,512 a year
- Part-time
- Driving
- Organisational skills
- In-person
- Free parking
Quick apply
7d
Sales Coordinator
Ultimation Direct —Newark-on-Trent
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
Sessional Tutor - Drawing and Painting
Leicestershire County Council —Loughborough
- £28,605 - £31,029 a year
- Full-time
- Hybrid work
- Travel
- Classroom experience
- IT
- Flexible schedule
Operations Coordinator - Vehicle Tracking & Recovery - 4 Days On, 4 Days Off
Global Telemetrics —Coalville
- £13.00 - £14.50 an hour
- Overtime
- Customer service
- Analysis skills
- In-person
Quick apply
1d
Regional Security Manager - EMEA (m/f/x)*
Solventum —Loughborough
- Full-time
- Hybrid work
- PMP
- Military
- English
Donor Bank Coordinator
CARE Fertility —Nottingham
- £25,284.50 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
6d
Site Coordinator
Hovis Bakery —Nottingham
- Data entry
- Front desk
- Warehouse experience
Service Contract Coordinator
Mettler Toledo —Leicester
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
14d
IT Business Analyst
Thermo Fisher Scientific —Loughborough
- Full-time
- Hybrid work
- Computer Science
- Sales
- ERP systems
Careers At Aspire UK
Aspire UK —Leicester
- Weekend availability
- Medication administration
- Care plans
- Communication skills
Care Coordinator
Valley Care Notts City —Nottingham
- £27,113 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
3d
Clinical Research Site Lead
Civia Health —Nottingham
- Full-time
- Management
- Microsoft Office
- Supervising experience
Quick apply
Property Maintenance Manager
Specsavers —Nottingham
- Full-time
- Maintenance
- Travel
- Leadership
3d
Service Engineer UK
Voortman Steel Machinery —Nottingham
- Weekend availability
- English
- Travel
Quick apply

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Inbound Customer Service & Booking Coordinator

JS Removals & Waste Management -
Loughborough

Quick apply

Job details

Full-time
£30,000 a year
3 days ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Administrative experience
JavaScript

Full job description

Inbound Customer Service & Booking Coordinator

Location: Loughborough, LE11 3BJ (Office Based)

Working Hours: Full-Time, Monday to Friday, 9:00 AM – 5:00 PM

Salary: £30,000 per annum

About Us

JS Removals is a fast-growing, specialist hazard removal and property clearance company based in Loughborough. We pride ourselves on providing high-quality, fully compliant, and stress-free services to residential and commercial clients across the region.

Because our core services involve distress purchases—such as asbestos garage roof removals, pipe insulation, or house clearances—our customers need a calm, reassuring, and articulate voice on the other end of the line.

The Role

We are seeking an organised, friendly, and well-spoken Inbound Customer Service & Booking Coordinator to take full ownership of our front-line telephone communications and customer administration.

This is not a cold-calling or high-pressure outbound sales role. Every call you handle is an inbound enquiry from a customer actively seeking our help. Your primary objective is to deliver outstanding customer service over the phone, provide accurate quotes using our established price guides, collect deposit payments, and log jobs into our booking system.

Key Responsibilities

1. Telephone Call Handling & Customer Support (Primary Priority – ~60%)

Act as the primary, warm, and professional first point of contact for all incoming customer phone calls.
Handle customer enquiries regarding asbestos removal and house clearances with patience, empathy, and clarity.
Pre-qualify customer requirements using our structured intake guidance and standard pricing matrices.
Provide clear verbal and written quotations over the phone and via email.
Process customer commitment deposits securely online and book job dates into our master operational schedule.

2. CRM & Administrative Coordination (Secondary Priority – ~30%)

Maintain 100% data accuracy across our CRM system (HubSpot) for every lead, quote, and booked job.
Issue customer booking confirmations, VAT receipts, and job documentation.
Coordinate with our field removal crews to ensure daily work schedules, job notes, and customer access details are communicated clearly.
Issue completion paperwork (such as Asbestos Disposal Certificates for asbestos jobs) to customers upon job completion.

3. Digital Communications & Follow-ups (~10%)

Monitor and respond to incoming email and WhatsApp quote requests.
Conduct courteous follow-up communications on open quotes to answer additional customer questions and assist with bookings.
General office administration duties to maintain smooth daily operations in our Loughborough office.

Requirements & Qualifications

Exceptional Telephone Manner: A polite, confident, and professional phone voice with active listening skills.
Empathy & Composure: Ability to stay calm, reassuring, and helpful when handling calls from customers who may be facing stressful situations.
Strong Administrative Skills: Highly organised with great attention to detail when recording names, addresses, and job requirements.
Tech Literacy: Comfortable working with CRM platforms (HubSpot experience is an advantage, but full training will be provided), web browsers, and email software.
Reliability: Dependable, punctual, and looking for a long-term position within a growing local business.

What We Offer

£30,000 per annum starting salary.
Fixed, structured working hours: Monday to Friday, 9:00 AM – 5:00 PM (no weekend or evening shifts).
28 days paid holiday (including public holidays).
A supportive, friendly working environment in our Loughborough office.

Pay: £30,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

field coordinator jobs in melton mowbray, lec

Inbound Customer Service & Booking Coordinator

Operations Coordinator - Vehicle Tracking & Recovery - 4-Day Week, Afternoon / Evenings

Youth Engagement and Sport Coordinator

Sales Coordinator

Sessional Tutor - Drawing and Painting

Operations Coordinator - Vehicle Tracking & Recovery - 4 Days On, 4 Days Off

Regional Security Manager - EMEA (m/f/x)*

Donor Bank Coordinator

Site Coordinator

Service Contract Coordinator

IT Business Analyst

Careers At Aspire UK

Care Coordinator

Clinical Research Site Lead

Property Maintenance Manager

Service Engineer UK

I want to receive the latest job alerts for field coordinator in melton mowbray, lec

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