Dispatch manager Work, Jobs in Mendlesham, Sfk (with Salaries)

Customer Support Service Centre Advisor - FTC
HTG Trading Ltd —Great Blakenham
- £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
7d
Area Manager, DIP1
Amazon UK Services Ltd. —Ipswich
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9h
Warehouse and Forklift Operator
Anglia Freight Ltd —Eye
- £12.85 an hour
- Overtime
- Forklift
- Warehouse experience
- IT
- Store discount
- Health & wellbeing programme
Quick apply
7d
Cheese Wrapping Assistant
Fen Farm Dairy Ltd —Bungay
- From £12.71 an hour
- Part-time
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
Cheese Production Operative
Fen Farm Dairy Ltd —Bungay
- From £12.71 an hour
- Organisational skills
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Office Administrator
Spotted Penguin Group —Ipswich
- £25,000 a year
- Full-time
- Microsoft Word
- Administrative experience
- Accounting
- Free parking
- Employee discount
Quick apply
Dispatcher
Veezu —Ipswich
- Full-time
- Customer service
- Continuous improvement
- Computer skills
Loan Demo Co-ordinator
Videndum —Bury St. Edmunds
- Microsoft Office
- Analysis skills
- Driving
- Free parking
- Flexible schedule
Quick apply
1d
Warehouse Operative
Kinaxia Transport & Warehousing —Roudham
- £12.71 an hour
- Full-time
- Warehouse experience
- Employee discount
Quick apply
Experienced & Apprentice Print Finishers
Ancient House Printing Group —Ipswich
- Communication skills

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Customer Support Service Centre Advisor - FTC

HTG Trading Ltd -
Great Blakenham

Quick apply

Job details

Full-time | Fixed term contract
£26,436.80 a year
7 days ago

Benefits

Free parking
Company pension
Company events
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Numeracy
IT
Communication skills

Full job description

Customer Service Support Centre Administrator (Maternity Cover)

Fixed-Term Contract – Expected until approximately February/March 2027, or until the substantive postholder returns from maternity leave and a satisfactory handover has been completed.

Location: Claydon Business Park, Great Blakenham, Ipswich
Hours: 40 hours per week (8.30am-5.00pm - some flexibility on start/finish times) plus 1-in-5 weekend rota
Salary: £26436.80
Reporting to: Customer Service Centre Manager

About the Role

Are you passionate about delivering outstanding customer support? Do you thrive in a fast-paced environment where no two days are the same?

We're looking for a Customer Service Support Centre Administrator to join our dynamic team and be at the heart of our operations.

As the first point of contact for our customers, you'll play a key role in delivering a prompt, professional and friendly service. You'll handle enquiries, coordinate service requests and ensure issues are resolved quickly—often on the first call.

If you enjoy multitasking, problem-solving and working both independently and as part of a team, this could be the ideal role for you.

What You'll Be Doing

Handling incoming customer calls, service requests and parts enquiries with confidence and care.
Providing clear, professional advice to both internal and external customers.
Keeping customers informed with accurate ETAs for engineers and parts deliveries.
Planning appointments for maintenance visits, repairs and installations, ensuring customers are kept informed of progress and status updates.
Inputting and managing data within internal and customer service systems.
Coordinating engineers' workloads and supporting the achievement of service KPI response targets.
Monitoring parts dispatches and returns to keep operations running smoothly.
Processing payments securely for non-account customers.

Day-to-Day Responsibilities

Delivering exceptional customer service with empathy and professionalism.
Managing busy workloads while maintaining accuracy and attention to detail.
Supporting a 1-in-5 weekend rota (with enhanced pay).
Learning our equipment range and assisting customers with parts enquiries (full training provided).
Undertaking other reasonable duties appropriate to the role as required.

What We're Looking For / Essential Skills & Experience

Strong IT skills, including Microsoft Excel, Word and Outlook (full training provided for internal systems).
Previous experience in a customer service or service-based environment.
Excellent communication and interpersonal skills.
Ability to remain calm under pressure and meet deadlines.
Strong attention to detail and accuracy.
Solid literacy and numeracy skills.
Ability to work independently while contributing positively to a wider team.

Personal Attributes

You'll thrive in this role if you are:

Customer-focused and committed to delivering excellent service.
Organised and able to prioritise competing demands effectively.
A proactive problem solver who enjoys finding solutions.
Flexible, adaptable and willing to learn.
Resilient and confident working in a fast-paced environment.
Positive, professional and approachable.

Why Join Us?

Be part of a supportive and collaborative team.
Full training and ongoing support.
A varied and rewarding role where your contribution genuinely makes a difference.
Company pension scheme (subject to eligibility).
Free onsite parking.
Company social events.
Wellbeing support initiatives.
Free period products.

Equality, Diversity and Inclusion

We are committed to creating an inclusive workplace and welcome applications from all suitably qualified individuals.

Contract Information

This position is offered on a fixed-term basis as maternity cover and is expected to continue until approximately February/March 2027, or until the substantive postholder returns from maternity leave and a satisfactory handover has been completed.

Pay: £26,436.80 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

dispatch manager jobs in mendlesham, sfk

Customer Support Service Centre Advisor - FTC

Area Manager, DIP1

Warehouse and Forklift Operator

Cheese Wrapping Assistant

Cheese Production Operative

Office Administrator

Dispatcher

Loan Demo Co-ordinator

Warehouse Operative

Experienced & Apprentice Print Finishers

I want to receive the latest job alerts for dispatch manager in mendlesham, sfk

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