Client services occupations Work, Jobs in Meopham, Ken (with Salaries)

Customer Service Coordinator
BLOUNT SHUTTERS LIMITED —Thurrock
- £28,000 - £38,000 a year
- Full-time
- Salesforce
- In-person
- Profit sharing
- Employee discount
Quick apply
7d
Customer Service Controller
BCA —Rochester
- £15.39 an hour
- Monday to Friday
- Microsoft Word
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
1d
Customer Service Representative
Baker Self Adhesive Labels —Brentwood
- Full-time
Quick apply
Customer Service & Operations Coordinator
FM Conway —Sevenoaks
- Full-time
- Employee discount
Quick apply
8d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee discount
Client Services Coordinator
S&P Global —London
- Hotel
- Continuous improvement
- Travel
- Annual leave
- Employee discount
Customer Service Advisor
FM Conway —Sevenoaks
- Full-time
- Employee discount
Quick apply
Client Services Assistant
Apogee Corp —London
- Computer literacy
- Organisational skills
- Computer skills
- Employee assistance programme
- Employee discount
Customer Service Representative
Moove Lubricants —Gravesend
- Full-time
- Spanish
- English
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
Client Services Executive
Centuro Global —London
- Full-time
- Hybrid work
- CRM software
- Customer service
- Research
Quick apply
Hire Desk Controller
Hire Safe Solutions Ltd —Thurrock
- £30,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Client Services Associate - London
TransPerfect —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Bachelor's degree
Quick apply
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply
Service Delivery Administrator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
- Free parking
Quick apply
7d
Customer Success Manager
SwiftXccess —London
- Remote
- Customer service
Client Onboarding Executive
LegalAndGeneral —London
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick apply
Specialist, Client Services - Markets
The Bank of New York Mellon Corporation —London
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Annual leave
Operations Administrator
WeMaintain —London
- £28,000 - £32,000 a year
- Hybrid work
- Administrative experience
- Continuous improvement
- Organisational skills
Quick apply
Client Services & Photography Studio Assistant
UniQ Studios —East London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Social media management
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- English
- Organisational skills
- Communication skills

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client services occupations jobs near meopham, ken

Customer Service Coordinator

BLOUNT SHUTTERS LIMITED
Thurrock

Quick apply

Job details

Permanent | Full-time
£28,000 - £38,000 a year
7 days ago

Benefits

Profit sharing
Canteen
Employee discount
On-site parking

Qualifications

Customer service call handling
Report writing
Inbound customer enquiry call handling
Salesforce
GCSE
Filing
Purchase order creation
Customer support
Customer interaction
Account management

Full job description

Blount Shutters is a large independent roller shutter and industrial door company, operating for over 40 years.

Due to recent growth we are looking to recruit a further dedicated account coordinator. Our head office is based in West Thurrock (Essex) with offices in Bovey Tracey (Devon) and Bolton. We provide our clients with a maintenance and 24hr emergency repair service, nationwide as well as manufacturing all door systems in-house. We are seeking a Customer Service Coordinator to join our service desk in providing dedicated support to nominated customers.

This is on a full-time, permanent basis. Starting salary £25,000.00 + per annum following successful completion of probationary period. (PLUS monthly departmental bonus, half-yearly corporate bonus and reward schemes).

Areas of responsibility:

To provide dedicated support to nominated customers, including the collation and maintenance of any reports or documents relating to these accounts.
Raising jobs in Jobwatch system.
Assist the department in preparation of engineer’s daily workload.
Issue job information to engineers.
Make sure jobs are closed down by engineers, appertaining to your accounts, while on site.
Raise purchase orders to subcontractors.
Issue jobs to subcontractors.
Answer incoming calls in a timely manner.
Processing information uploaded by engineer's via their tablets.
Updating asset registers.
To be aware of all quotations and enquiries and ensure they are followed up in a timely manner, including the booking of jobs, keeping the customer fully informed of progress, dealing and accurately recording all telephone queries and ensuring all information is documented in JobWatch.
Maintain a high level of communication with nominated accounts, agree preferred frequency and type of reporting and ensure this is adhered to.
To ensure all customers are offered the Company after sales and maintenance support at all stages and levels within their contract.
All invoices to be accurately collated within agreed timeframes, ensuring disputes are resolved or communicated to the correct department for investigation and followed up.
All correspondence (both internal and external) must be accurately recorded and actioned on JobWatch where appropriate. All filing systems must be maintained with the aim of accuracy and ease of retrieval.
To carry out any other reasonable tasks as requested by your Line Manager or Director, ensuring all specific duties are completed accurately and punctually or within agreed deadlines.
Collate and check all paperwork for completed jobs and invoice, final inspection and post.
Run lists of outstanding calls/jobs, general housekeeping in system.
Bring to the attention of your Line Manager or Director any issues or problems relating to your accounts, if you have been unable to resolve. Key Performance Indicators
Respond to customer queries within 24 hours of receipt.
To adhere to and exceed SLA’s as agreed with customer.
To be aware of level of outstanding enquiries and quotations with no action.
Ensure quotation conversion rates are above 80%
No more than five disputes or complaints in any one month for all Key Accounts managed by National Accounts Co-ordinator.

This is a fantastic opportunity, a great starting package, ongoing training and additional benefits to the successful candidate.

Job Types: Full-time, Permanent

Pay: £28,000.00-£38,000.00 per year

Benefits:

Canteen
Employee discount
On-site parking
Profit sharing

Education:

GCSE or equivalent (preferred)

Experience:

customer service office enviroment: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in meopham, ken

Customer Service Coordinator

Customer Service Controller

Customer Service Representative

Customer Service & Operations Coordinator

Client Services Coordinator

Client Services Coordinator

Customer Service Advisor

Client Services Assistant

Customer Service Representative

Client Services Executive

Hire Desk Controller

Client Services Associate - London

Customer Support Coordinator

Service Delivery Administrator

Customer Success Manager

Client Onboarding Executive

Specialist, Client Services - Markets

Operations Administrator

Client Services & Photography Studio Assistant

Customer Support Officer (UK)

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