Housing officer Work, Jobs in Merseyside (with Salaries)

Business Support Officer
Forum Housing Association —Wallasey
- £25,765.32 - £28,676.88 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
11d
Housing Officer
Keys Group —Warrington
- £32,000 - £35,000 a year
- Weekend availability
- Hybrid work
- Military
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Tenancy Management Officer
Your Housing Group —Liverpool
- £30,000 a year
- Full-time
- School
- Annual leave
- Employee discount
Quick apply
4d
Benefits Officer
Knowsley Council —Knowsley
- £32,061 - £33,699 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Commissioning Officer
St Helens Borough Council —St Helens
- £44,075 - £46,142 a year
3d
Contact Centre Team Leader
Sureserve —Liverpool
- £32,000 a year
- Weekend availability
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
11d
Commissioning Officer
St. Helens Council —St Helens
- £44,075 - £46,142 a year
3d
Case Management Worker (CMW)
Wirral Ark —Birkenhead
- £27,752 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
Quick apply
Weekend Housing Officer
Cromwood Housing —Wigan
- £15,169 a year
- Part-time
- Computer skills
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
10d
Housing Support Officer, Warrington
My Space Housing Solutions —Warrington
- £26,520 a year
- Full-time
- In-person
- Communication skills
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
Appointeeship Officer
KDC North West —Huyton
- £15,154 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Travel
- Annual leave
Quick apply
1d
Night Housing Officer
Cromwood Housing —Wigan
- £24,133 a year
- Full-time
- Computer skills
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
10d
Private Sector Housing Technical Compliance Officer
Liverpool City Council —Liverpool
- £35,412 - £39,862 a year
- Communication skills
- Employee assistance programme
5d
Neighbourhood Officer - Liverpool
Torus —Liverpool
- £34,064 a year
- Full-time
- Travel
- Communication skills
8d
Section 19 Officer
Liverpool City Council —Liverpool
- £40,777 - £46,142 a year
- School
- Employee assistance programme
8d
Technical Support Officer
Cheshire West and Chester Council —Ellesmere Port
- Computer literacy
- Analysis skills
5d
HR Business Lead
Parkhaven Trust —Maghull
- £35,767 a year
- Part-time
- Microsoft Office
- Bachelor's degree
- Human resources
- Free parking
- Life insurance
Quick apply
10d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Chorley
- £39,756 - £44,143 a year
- Full-time
- Travel
- Communication skills
- Sick pay
11d
VALOUR Single Point of Contact Officer (SPOC)
Armed Forces Community HQ CIC —Wigan
- Up to £28,000 a year
- Part-time
- Hybrid work
- Military
- Microsoft Office
- Administrative experience
Quick apply
10d
Senior Enforcement Officer – Empty Homes
Liverpool City Council —Liverpool
- £40,777 - £46,142 a year
- Communication skills
- Employee assistance programme

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Business Support Officer

Forum Housing Association -
Wallasey

Quick apply

Job details

Permanent | Full-time
£25,765.32 - £28,676.88 a year
11 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Employee discount
Gym membership
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
Accounting
Payroll

Full job description

Job Title: Business Support Officer

Hours: 37 per week

Salary: 25,765.32 to 28,676.88

1. To prepare and undertake positive Housing Management functions utilising formal and informal communication methods.

1.1 To have responsibility for maximising income for the Association by working with Service Users around Housing Benefits, Rent Arrears and Direct Charges.

1.2 To complete Housing Benefit forms and relevant paperwork within timescales to maximise income.

1.3 To ensure all Direct Charges are collected on time and actioned and to work within the Association’s associated Policy and Procedures.

1.4 To welcome Service Users and make them fully aware of the provisions available to them within the Association and to then assist in the implementation of assessment and action plans appropriate to their outcomes.

1.5 To supervise the admission and departure of Service Users including responsibility for completion of all associated administration, including explaining the licence agreement.

1.6 To ensure Service Users comply with all relevant Housing Management processes and to offer advice and assistance to Service Users in the area of Housing Management, flat management and social skills etc in a friendly manner.

1.7 To ensure Health, Safety, including the security of the Project, is given due regard at all times, carrying out Health and Safety inspections and tasks as appropriate to the Project.

1.8 To identify any Housing Management or Safeguarding risks using the appropriate reporting systems and associated paperwork.

2. To carry out general front of house and reception duties.

2.1 To provide an efficient and courteous service to the public, colleagues and residents at all times.

2.2To implement the Association’s Visitors Policy and Procedure and monitor movement around the project using CCTV, and assist with front door management, booking in and signing out all visitors to the site, and attend to as appropriate.

2.3 To manage face to face and telephone enquiries, logging, responding and/or redirecting messages, ensuring that they are relayed to correct person.

2.4 Effective key management, when residents are leaving and returning to the project, including triggering process for any report of lost keys.

2.5 Deal effectively with a wide range of organisations and individuals as a representative of the Association, including receiving referrals and placement enquiries, appointment requests, job reporting and rent management.

2.6 Working to agreed Standards, be responsible for all correspondence and communication within the Association and all that goes out externally.

2.7 To deliver a quality administrative service that fulfils the requirements of the

Association accurately using electronic and manual systems.

3. To assist with Service Users to meet their desired goals and outcomes.

3.1 To offer advice and guidance and deal with requests from Service Users encouraging them with setting desired outcomes and having positive aspirations.

3.2 To have and continuously update knowledge of Organisations that can offer a range of services to Service Users.

3.3 To ensure the Association’s Complaints Policy and Procedure is adhered to when taking complaints from Service Users.

3.4 To ensure the Association’s Policies and Procedures are adhered to with regards to the recording and security of information relating to Service Users.

4. To promote strong engagement with Service Users, encouraging them to link in with the services offered throughout the Association and external agencies.

4.1 To work closely with colleagues from other teams and Stakeholders in promoting initiatives/activities.

4.2 To use various methods to engage with Service Users so that they sign-up to programmes.

5. To work alongside the Project staff to ensure excellent standards of accommodation are provided and maintained.

5.1 To report repairs and problems and help with the preparation of flats / rooms for occupation.

5.2 To deal with vandalism; anti-social behaviour in-line with Association Policy and Procedures.

5.3 To monitor the building security and safety by utilising CCTV and undertaking patrols.

5.4 To implement the Association’s Visitors Policy and Procedure.

6. General

6.1 To participate in any training that may be considered necessary in developing the work.

6.2 To move around Association sites if and when required to support the business need.

6.3 Strict adherence to confidentiality, particularly in the details of Service Users and staff is required at all times.

6.4 To work in accordance with the Association’s Safeguarding Accountability Framework at all times.

6.5 To treat everybody with respect and demonstrate commitment to Equality and Diversity.

6.6 To promote good practice through adhering to the Association’s Policy and Procedures and demonstrating the Association’s Behavioural Competencies and Values.

6.7 To undertake any other responsibilities and duties appropriate to the level of the post, that may be required from time to time.

Job Types: Full-time, Permanent

Pay: £25,765.32-£28,676.88 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Gym membership
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

housing officer jobs in merseyside

Business Support Officer

Housing Officer

Tenancy Management Officer

Benefits Officer

Commissioning Officer

Contact Centre Team Leader

Commissioning Officer

Case Management Worker (CMW)

Weekend Housing Officer

Housing Support Officer, Warrington

Appointeeship Officer

Night Housing Officer

Private Sector Housing Technical Compliance Officer

Neighbourhood Officer - Liverpool

Section 19 Officer

Technical Support Officer

HR Business Lead

Jigsaw Homes Group Limited

VALOUR Single Point of Contact Officer (SPOC)

Senior Enforcement Officer – Empty Homes

I want to receive the latest job alerts for housing officer in merseyside

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