Warehouse Manager
Salary & Benefits
- £35,000 Package
- £33,000 Basic Salary
- £2,000 Performance Related Bonus
- Pension Contribution
- Surface Pro Laptop
- Uniform Provided
- Hours: Monday to Friday, 8:30am – 4:30pm
- Flexibility will occasionally be required to support operational demands.
Location
Terma Products (UK) Ltd
c/o Law Distribution
Millfield Lane
Haydock
St. Helens
WA11 9UA
About Terma
Terma is a European manufacturer of designer radiators and electric heating solutions, supplying both central heating and electric products to customers throughout the UK and Europe.
Terma Poland
Terma Poland, established in 1990 and based in Gdansk, is the manufacturing arm of the group. Between 400 and 600 employees work across manufacturing and office functions depending on seasonal demand.
Terma UK
Terma UK operates as a standalone business with its own P&L and customer base. Customers range from major national retailers and online brands through to specialist independent merchants and showrooms.
The business operates a combination of:
- Stock holding
- Made-to-order fulfilment
- Trade drop-shipping
- Direct-to-consumer dispatch
The company has recently moved into a new warehouse operation within Law Distribution and is now entering an important development phase focused on building a highly organised, scalable, and efficient warehouse operation.
About The Role
This is a hands-on warehouse management role with a strong operational focus.
We are looking for someone who can take ownership of the day-to-day running of the warehouse whilst helping shape and develop the operation for the future.
The successful candidate will work closely with the Managing Director in helping establish:
- A highly organised warehouse structure
- Strong operational disciplines
- Efficient warehouse workflows
- Accurate stock management
- A positive and accountable warehouse culture
The warehouse team currently consists of 3 warehouse operatives plus the Warehouse Manager.
This role will suit someone who:
- Enjoys building structure and organisation
- Takes pride in high operational standards
- Is proactive and process-minded
- Can lead a small team effectively
- Is comfortable balancing daily operational demands with longer-term improvement projects
Key Objectives of the Role
Success in this role will include:
- Establishing a well-organised and scalable warehouse operation
- Maintaining high levels of dispatch accuracy
- Ensuring same-day dispatch targets are achieved
- Improving stock flow and stock accuracy
- Maintaining a clean, organised, and professional warehouse environment
- Supporting the development and implementation of warehouse systems and procedures
- Leading and developing the warehouse team
- Supporting future operational growth
Initial Focus of the Role
Having recently moved into a new warehouse facility, there is significant setup and development work currently underway.
Key initial priorities will include:
- Reorganising stock locations following recent SKU rationalisation
- Creating and managing warehouse locations within the WMS
- Supporting warehouse layout improvements
- Ensuring stock is accurately located and controlled
- Improving warehouse flow and operational efficiency
- Embedding operational standards and consistency across the warehouse team
The warehouse currently operates using Microsoft Dynamics AX 2012 with an existing warehouse management structure already in place.
Core Responsibilities
Warehouse Operations
- Oversee the daily running of the warehouse operation
- Allocate and manage workload across the warehouse team
- Ensure all daily warehouse activities are completed efficiently and accurately
- Monitor operational flow throughout the day and adjust priorities where required
- Maintain high standards of organisation, cleanliness, and presentation throughout the warehouse
- Ensure all stock and operational areas remain clearly identified and organised
Goods In
- Manage weekly inbound deliveries from Terma Poland and UK suppliers
- Ensure all deliveries are accurately checked, booked in, and processed promptly
- Ensure all incoming stock is correctly labelled and stored within designated locations
- Coordinate warehouse workload to ensure deliveries are processed before subsequent inbound shipments arrive
- Maintain clear and organised goods inward procedures
Outbound Operations
- Oversee the picking, packing, and dispatch process
- Ensure all same-day dispatch targets are achieved
- Monitor warehouse accuracy and minimise picking errors
- Ensure outbound orders are processed correctly within the WMS
- Maintain efficient workflow across packing stations and dispatch areas
- Support continuous improvements in outbound efficiency and accuracy
Warehouse Organisation & Standards
- Maintain a highly organised warehouse environment
- Ensure all stock has designated locations and is correctly stored
- Support ongoing warehouse layout improvements and stock reorganisation projects
- Maintain clear warehouse signage and labelling standards
- Ensure overstock and bulk storage areas remain organised and clearly identified
Stock Control Support
- Support stock accuracy and inventory management processes
- Assist with stock investigations and discrepancies where required
- Work closely with the Purchasing & Stock Control team to maintain accurate stock records
- Support regular warehouse audits and stock management activities
Returns Management
- Oversee the efficient processing of returns
- Ensure returns are processed within agreed timescales
- Manage returned stock appropriately depending on return reason
- Support reduction of returns caused by warehouse error or damage
Team Leadership
- Lead, organise, and support the warehouse team on a daily basis
- Maintain a positive and professional working environment
- Ensure operational standards and procedures are consistently followed
- Support staff training and development
- Carry out appraisals, performance reviews, and return-to-work processes where required
- Assist with recruitment, onboarding, and training of new warehouse staff
Procedures & Training
- Ensure warehouse procedures remain accurate and up to date
- Support the implementation and ongoing development of operational procedures
- Ensure all team members are fully trained in relevant warehouse processes
- Promote consistency and accountability across all operational activities
Courier & Supplier Management
- Assist in managing relationships with courier and warehouse-related suppliers
- Monitor courier performance and support reductions in damages and service issues
- Review operational costs and identify opportunities for efficiency improvements
Health & Safety
- Support the safe running of the warehouse operation
- Ensure all warehouse activities comply with health & safety procedures
- Support forklift truck and MHE safety management
- Ensure warehouse checks and compliance processes are completed appropriately
Continuous Improvement
- Identify opportunities to improve warehouse efficiency, organisation, and operational flow
- Support warehouse improvement projects and system developments
- Work closely with senior management to help develop scalable operational processes
Systems & Equipment
Experience in the following areas would be beneficial:
- Warehouse Management Systems (WMS)
- Microsoft Dynamics AX
- Barcode scanning systems
- Forklift truck operation
- Warehouse layout and location management
A Flexi Truck licence would be advantageous, although refresher or conversion training can be provided.
What We Are Looking For
We are looking for someone who combines strong organisational skills with a proactive and practical management style.
The successful candidate will:
- Be highly organised and methodical
- Take pride in maintaining high operational standards
- Be comfortable managing multiple priorities simultaneously
- Have strong attention to detail
- Be capable of leading and motivating a small team
- Be calm and solution-focused under pressure
- Be hands-on and willing to support the wider operation where needed
- Have a continuous improvement mindset
- Be trustworthy, dependable, and accountable
Essential Skills & Experience
- Previous warehouse management or supervisory experience
- Strong warehouse planning and organisational ability
- Experience managing operational workflows
- Good leadership and people management skills
- Strong attention to detail and accuracy
- Good computer literacy including Excel, Outlook, and Word
- FLT licence and practical experience operating warehouse equipment
- Ability to work within a fast-moving operational environment
- Full right to work in the UK
- Ideally located within reasonable commuting distance of Haydock
Desirable Experience
The following experience would be advantageous but is not essential:
- Microsoft Dynamics AX
- Experience within heating, plumbing, radiators, or similar technical products
- Experience setting up or reorganising warehouse operations
- Experience implementing warehouse process improvements
Why Join Terma UK?
This role offers the opportunity to play a key part in developing and shaping a growing warehouse operation.
You will work closely with the Managing Director and have genuine input into:
- Warehouse organisation and layout
- Operational improvements
- Warehouse systems and processes
- Team development
- Future operational growth
We are looking for someone who wants to build a long-term career within the business and take pride in helping create a highly efficient and well-run warehouse operation.
Probation Period
The standard probationary period for this role is 6 months.
During this period, the successful candidate will be supported in learning the operation, understanding the systems and procedures, and embedding themselves within the business.
Long-term success in the role will come from demonstrating:
- Strong operational leadership
- High organisational standards
- Reliability and accountability
- Effective team management
- Continuous operational improvement
Pay: £35,000.00 per year
Benefits:
- Bereavement leave
- Free parking
- On-site parking
- Store discount
Work Location: In person
