2nd line support Work, Jobs in Mexborough, Syk (with Salaries)

Application Support Analyst - 2nd Line
System C —Leeds
- Full-time
- Windows
- SQL
- Analysis skills
4d
IT Support Engineer
HSL Chairs —Batley
- £30,000 a year
- Weekend availability
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
5d
Junior Application Support Analyst
System C —Leeds
- Full-time
- Customer service
- SQL
- IT
4d
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
2nd Line Manager
Babble Cloud —Wakefield
- Full-time
- Annual leave
- Sick pay
Quick apply
Tier 2 Technical Support Engineer
Delta Academies Trust —Knottingley
- £39,892 - £44,075 a year
- Full-time
- Travel
10d
Core Systems Engineer
etiCloud Limited —Sheffield
- £28,000 - £40,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
Developer / Senior Developer
NEXT —Doncaster
- £42,100 - £59,400 a year
- Full-time
- Azure
- JavaScript
- APIs
IT Support Engineer
Optionbox Ltd —Leeds
- From £25,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- SharePoint
- Referral programme
Quick apply
Applications Support Analyst
ENGIE —Leeds
- Azure
- Oracle
- Computer Science
4d
Senior Mainframe Developer
NEXT —Pontefract
- £51,400 - £59,400 a year
- Full-time
- Azure
- SQL
- Continuous improvement
- Free parking
- Employee discount
Customer Support Technician (Networking) - Enterprise Markets
Pragma —Leeds
- Computer networking
- Automotive diagnostics
- Annual leave
12d
Mid Level PHP/ PostGreSQL Developer
D. M. Keith —Leeds
- £35,000 - £39,000 a year
- Full-time
- JavaScript
- SharePoint
- APIs
- Flexible schedule
Snr IT Analyst/IT Engineer
Upshot Engineering UK Ltd —Leeds
- £40,000 - £50,000 a year
- Full-time
- Azure
- Engineering
- English
- Free parking
Quick apply
10d
Sports & Retail Service Lead
evoke —Leeds
- Weekend availability
- Hybrid work
- AWS
- Annual leave
- Work from home
4d

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IT Build Technician
SHI Corporation UK Limited —Barnsley
Communicate and escalate with sales teams, customers, ICS team, and management on a regular basis regarding customer orders.
£27,000 - £32,000 a year
Quick apply
IT Support Technician
Oak Technology —Pontefract
Provide telephone support to customers. Communicate with and support colleagues, customers, and suppliers in a professional manner.
From £25,000 a year
Quick apply

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Application Support Analyst - 2nd Line

System C -
Leeds

Apply Now

Job details

Full-time
4 days ago

Qualifications

Microsoft Windows Server
Jira
Microsoft SQL Server
Windows
SQL
Analysis skills
Confluence
Application support
Communication skills
T-SQL

Full job description

Description

Join a collaborative team supporting technology that makes a real difference in local communities.

We are looking for an Application Support Analyst to help deliver high-quality support for market-leading education and social care software used by local authorities. This is a hands-on, customer-facing role where you will solve complex technical issues and build strong relationships with clients.

What you'll be doing

Deliver 2nd and 3rd line application support within a structured support team
Investigate and resolve incidents using Jira and other diagnostic tools
Analyse logs, SQL data, and system behaviour to identify root causes
Collaborate with development, product, and third-party teams to resolve issues
Replicate defects and support bug identification and resolution
Communicate clearly with customers, providing regular updates
Take ownership of customer issues and ensure delivery within agreed SLAs
Support both hosted and on-premise environments

What we're looking for

Strong analytical and problem-solving skills
Experience with SQL Server and writing SQL or T-SQL queries
Background in 2nd line application or software support
Knowledge of Microsoft Windows Server environments
Ability to manage and prioritise workloads effectively
Strong communication skills, written and verbal
A collaborative mindset, with the confidence to work independently

Desirable experience

3rd line support exposure
Jira or Confluence experience
Experience supporting external customers remotely
Knowledge of social care or education systems

Why join us

You will be part of a supportive, inclusive team that values ownership, collaboration, and continuous learning. The environment is fast-paced and evolving, offering opportunities to grow your technical expertise while making a meaningful impact.

If you enjoy solving problems, working closely with customers, and taking pride in delivering high-quality outcomes, we would love to hear from you.

Apply today to take the next step in your career.

Apply Now

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2nd line support jobs in mexborough, syk

Application Support Analyst - 2nd Line

IT Support Engineer

Junior Application Support Analyst

IT Support Technician

2nd Line Manager

Tier 2 Technical Support Engineer

Core Systems Engineer

Developer / Senior Developer

IT Support Engineer

Applications Support Analyst

Senior Mainframe Developer

Customer Support Technician (Networking) - Enterprise Markets

Mid Level PHP/ PostGreSQL Developer

Snr IT Analyst/IT Engineer

Sports & Retail Service Lead

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