Customer care specialist Work, Jobs in Micheldever, Ham (with Salaries)

Care Home Administrator
Barchester Healthcare —Winchester
- £34,900 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
9d
VodafoneThree - Talent Specialist - Skills & Capabilities
Vodafone —Newbury
- Full-time
- Hybrid work
- Employee discount
13d
Scheduling Administrator
M Group —Southampton
- IT
- Communication skills
- Annual leave
- Employee assistance programme
13d
Overseas Patients Co-ordinator
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £32,073 - £39,043 a year
- Part-time
- Administrative experience
- Communication skills
14d
Health and Wellness Sales Advisor
Boots —Basingstoke
- £13.56 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
3d
Head of Contact Operations
Abri —Eastleigh
- Up to £75,000 a year
- Full-time
13d
Bank Receptionist
Spire Healthcare —Portsmouth
- 8 hour shift
- Microsoft Outlook
- Customer service
- Front desk
- Annual leave
7d
Community Public Health Assistant 5-19
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Basingstoke
- £25,760 - £27,476 a year
- Part-time
- IT
- Communication skills
- School
10d
Sales - Sales Advisor - UK
New Look —Salisbury
- Part-time
- Microsoft Word
Administrator
Mears Group —Basingstoke
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Tesco Colleague - Winchester Extra
Tesco UK —Winchester
- £13.28 - £14.55 an hour
- Full-time
3d
Theatre Administrator
Spire Healthcare —Farnham
- Part-time
- Phone etiquette
- Free parking
- Annual leave
2d
VodafoneThree - Delivery Governance Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- Project management
- Communication skills
- Employee discount
2d
Medical Records Administrator - Bank
Spire Healthcare —Southampton
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Customer Experience KPI Specialist
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- Analysis skills
Quick apply
1d
VodafoneThree - Service Desk Analyst
Vodafone —Farnborough
- 12 hour shift
- Customer service
- Analysis skills
- Communication skills
- Employee discount
8d
Shop Volunteer Andover
Naomi and Jack's —Andover
- Hospice
Quick apply
9d
VodafoneThree - International Roaming Specialist
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Continuous improvement
- IT
- Communication skills
- Employee discount
Quick apply
2d
Treatment Coordinator
Bupa Dental Care —Andover
- Communication skills
- Employee discount
- Referral programme
VodafoneThree Health, Safety & Environment Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- Agile
- Employee discount

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Care Home Administrator

Barchester Healthcare -
Winchester

Quick apply

Job details

Permanent
£34,900 a year
9 days ago

Benefits

Employee discount
Referral programme

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Human resources
Payroll
IT

Full job description

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team.
You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction.

RESPONSIBILITIES
Promote a warm and welcoming environment for residents, staff and visitors
Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home
Drive the occupancy and reputation of the Care Home as part of a community engagement team
Support resident and family feedback with a focus on customer care
Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions
Payroll preparation for home based staff
Provide advice and guidance to employees on queries using the HR tools and resources available
Ensure that all personal files are stored securely
Attend meetings and produce accurate notes and minutes where required
Ensure all rotas are complete
Manage safe contents, petty cash, and resident fund accounts
Update ad-hoc training, supervisions, and appraisals on staff records
Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications

NEED TO HAVE
Experience in a customer facing role
Previous involvement in HR administration and recruitment
High level of attention to detail and the ability to prioritise
Proficient user of Microsoft- specifically Word, Excel and Outlook
CIPD qualification would be beneficial

REWARDS AND BENEFITS
Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection
Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
Access to a wide range of retail and leisure discounts at big brands and supermarkets
Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
Confidential and free access to counselling and legal services
Tax code review service, where we will check that you are on the right code and paying the right level of tax
Option to join our monthly staff lottery alongside thousands of colleagues across the UK

As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Quick apply

Refine Your Search

customer care specialist jobs in micheldever, ham

Care Home Administrator

VodafoneThree - Talent Specialist - Skills & Capabilities

Scheduling Administrator

Overseas Patients Co-ordinator

Health and Wellness Sales Advisor

Head of Contact Operations

Bank Receptionist

Community Public Health Assistant 5-19

Sales - Sales Advisor - UK

Administrator

Tesco Colleague - Winchester Extra

Theatre Administrator

VodafoneThree - Delivery Governance Specialist

Medical Records Administrator - Bank

Customer Experience KPI Specialist

VodafoneThree - Service Desk Analyst

Shop Volunteer Andover

VodafoneThree - International Roaming Specialist

Treatment Coordinator

VodafoneThree Health, Safety & Environment Specialist

I want to receive the latest job alerts for customer care specialist in micheldever, ham

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