Service delivery manager Work, Jobs in Micheldever, Ham (with Salaries)

IT Service Delivery Manager
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Project management
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply
IT Service Manager
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Hybrid work
- IT
- Leadership
- Communication skills
3d
Service Delivery Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Free parking
- Employee assistance programme
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
10d
Operations Manager - South East & West
Elior UK —Portsmouth
- £53,000 a year
- Full-time
- Travel
- Contracts
- Leadership
Quick apply
9d
IT Delivery & Service Manager
Elliotts —Southampton
- Full-time
- Employee discount
Quick apply
Head of Contact Operations
Abri —Eastleigh
- Up to £75,000 a year
7d
Technical Delivery Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Azure
- DevOps
- Team management
- Annual leave
- Work from home
Operations Support Manager
CitySprint —Hedge End
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
9d
Operational Service Manager for Maternity
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £66,582 - £77,368 a year
- Full-time
- Leadership
14d
- Admissions Manager
University of Winchester —Winchester
- £41,064 - £46,049 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Employee assistance programme
- Employee discount
18h
Project Manager- Service Improvement Team
University Hospital Southampton NHS Foundation Trust —Southampton
- £49,387 - £56,515 a year
- Full-time
- Data analysis skills
- Project management
- Travel
7d
Youth Engagement Coordinator - Evenings
YMCA Fairthorne Group —Basingstoke
- £24,784 a year
- Part-time
- Working with children
- Mentoring
- IT
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Regional Manager - South Coast West
Marks & Spencer —Southampton
- Full-time
- Employee discount
Delivery Manager
Elanco —Hook
- Full-time
- SharePoint
- Agile
- Leadership
Assistant Store Manager
Aldi —Alton
- £38,525 - £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme
Service Centre Helpdesk Manager
KBS Maritime Ltd —Portsmouth
- £40,000 - £44,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee discount
3d
National Operations Manager
DPD Group UK —Reading
- £59,500 a year
- Weekend availability
- Management
- Continuous improvement
- Mentoring
Quick apply
Dispute Resolution Case Manager
Abri —Eastleigh
- Up to £35,000 a year
- Full-time
- Organisational skills
- Communication skills
8d

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service delivery manager jobs near micheldever, ham

IT Service Delivery Manager

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Technical support
Project management
ITIL
Mentoring
Project management methodology
IT
Root cause analysis
Leadership
Communication skills

Full job description

The opportunity

We are looking for an IT Service Delivery Manager to join us on the rewarding journey we’re taking here at Castle Trust Bank. As a fintech challenger bank, we provide specialist property mortgages, retail finance lending and savings accounts to a wide range of customers.

You will be responsible for delivering high-quality IT services across the organisation, managing internal Desktop and Application Support teams and overseeing third‑party IT suppliers. You will ensure services meet agreed SLAs, develop and maintain ITIL‑aligned processes, track performance through KPIs, and drive continuous service improvement.

Key responsibilities include:

Managing major incidents and root cause analysis,
Developing ITSM processes,
Effective management of the IT service desk and core systems teams,
Maintaining Service Improvement Plans, and;
Producing clear service performance metrics for the business.

Working arrangements

This role is offered on a hybrid basis, with a minimum of three days per week in our Basingstoke office and the remainder worked from home. If you prefer to work more days in the office, that’s equally fine.

What we are looking for in you…

Minimum requirements

Proven experience as an IT Service Delivery Manager;
Comprehensive understanding of ITiL (v3 minimum);
Proven leadership experience.

You will have proven experience in an IT Service Delivery Manager role, ideally from a technical background, with a strong understanding of Incident, Problem and Change Management (ITIL v4 Foundation desirable). You will have experience leading and mentoring technical support teams and managing third‑party suppliers, including service budgets.

Strong communication and stakeholder management skills are essential, along with a proactive, organised approach and the ability to manage changing priorities. Experience with project management methodologies is advantageous.

What’s in it for you…

As well as a competitive salary, we offer an annual performance related bonus (up to 10% of base salary) based on individual and company performance. In addition, a generous contributory pension scheme through Hargreaves Lansdown, life assurance, 25 days annual leave (plus bank holidays on top) with the option to buy/sell up to 5 additional days (terms apply). In addition, you will receive an extra day paid annual leave for Volunteering.

Wellbeing is also high on our agenda, and we offer healthcare benefits through Equipsme. In addition, all colleagues have free access to BHSF RISE EAP to support their health and wellbeing. We also offer free eye test vouchers and discounted gym membership, and if that’s not enough, we also offer season ticket travel loans (if applicable).

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

Check out our careers page: https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

service delivery manager jobs in micheldever, ham

IT Service Delivery Manager

IT Service Manager

Service Delivery Manager

Customer Operational Delivery Manager

Contact Centre Liaison Manager

Operations Manager - South East & West

IT Delivery & Service Manager

Head of Contact Operations

Technical Delivery Manager

Operations Support Manager

Operational Service Manager for Maternity

- Admissions Manager

Project Manager- Service Improvement Team

Youth Engagement Coordinator - Evenings

Regional Manager - South Coast West

Delivery Manager

Assistant Store Manager

Service Centre Helpdesk Manager

National Operations Manager

Dispute Resolution Case Manager

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