Solutions manager Work, Jobs in Micheldever, Ham (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
10d
Business Development Manager
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Business development
- Project management
- Travel
- Annual leave
- Sick pay
Technical Delivery Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Azure
- DevOps
- Team management
- Annual leave
- Work from home
Creative Tree Builder, Prop Maker and Installation Technician
Twilight Trees —Winchester
- From £32,000 a year
- Part-time
- Driving
- Travel
- Free parking
- Employee discount
Quick apply
11d
Operations Support Manager
CitySprint —Hedge End
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
9d
Executive Assistant to the Managing Director (Freelance / Contractor)
Perfect Support Services Limited —Fareham
- £25 an hour
- Part-time
- Remote
- Microsoft Word
- CRM software
- Microsoft Excel
- Work from home
Quick apply
9d
General Manager
EMR Group —Portsmouth
- Full-time
- IT
- Annual leave
Quick apply
6d
Business Development Manager – IT & Cyber Security
Intouch Tech (UK) —Farnborough
- £30,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Referral programme
Quick apply
Day Service Manager
Windward Day Services Ltd —Southampton
- £33,150 a year
- Full-time
- Management
- Administrative experience
- Supervising experience
- Free parking
- Referral programme
Quick apply
1d
Information Governance and Complaints Manager
New Forest District Council —Lyndhurst
- £59,530 - £65,089 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
8d
Head of Sales & Business Development
Total —Southampton
- £100,000 a year
- Full-time
- CRM software
- Sales
- In-person
Quick apply
8d
Regional Operations Manager
Cross Rental Services Group —Andover
- HVAC
- Leadership
- Communication skills
Quick apply
General Manager
EMR UK —Portsmouth
- IT
- Annual leave
6d
Project Manager
Sceptre Networking Limited —Southampton
- £45,000 - £50,000 a year
- Full-time
- Microsoft Office
- Project management
- Computer networking
- Free parking
Quick apply
9d
General Manager
Holiday Inn Portsmouth —Portsmouth
- £54,000 a year
- Full-time
- Hotel
- Leadership
Quick apply
Project Manager
345 Technology —Winchester
- £35,000 - £40,000 a year
- Full-time
- Project management
- Continuous improvement
- Organisational skills
Quick apply
9d
Head of Programme Management, RMS UK
Lockheed Martin Corporation —Havant
- £112,000 - £140,000 a year
- Full-time
- Management
- Organisational skills
- Business
- Employee assistance programme
- Employee discount
7d
Service Delivery Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Free parking
- Employee assistance programme
Dispute Resolution Case Manager
Abri —Eastleigh
- Up to £35,000 a year
- Full-time
- Organisational skills
- Communication skills
8d
Procurement Manager - IS
University of Portsmouth —Portsmouth
- £41,064 - £44,746 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount

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solutions manager jobs near micheldever, ham

Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
10 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

solutions manager jobs in micheldever, ham

Contact Centre Liaison Manager

Business Development Manager

Technical Delivery Manager

Creative Tree Builder, Prop Maker and Installation Technician

Operations Support Manager

Executive Assistant to the Managing Director (Freelance / Contractor)

General Manager

Business Development Manager – IT & Cyber Security

Day Service Manager

Information Governance and Complaints Manager

Head of Sales & Business Development

Regional Operations Manager

General Manager

Project Manager

General Manager

Project Manager

Head of Programme Management, RMS UK

Service Delivery Manager

Dispute Resolution Case Manager

Procurement Manager - IS

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