Site agent Work, Jobs in Middle Wallop, Ham (with Salaries)

Customer Service Agent
Tedaisy Insurance Group Limited —Salisbury
- £24,250 - £24,500 a year
- Monday to Friday
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Residential Lodge Manager
Churchill Retirement PLC —Fordingbridge
- £21,000 a year
- Monday to Friday
- Hospitality
- Microsoft Outlook
- Computer literacy
ESTATE AGENCY JUNIOR NEGOTIATOR
Brockenhurst Estate Agents —Whitchurch
- £25,000 - £32,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
4d
Logistics Supervisor (Fareham - Full Time - Logistics experience required)
Astor Defence Ltd —Fareham
- £33,000 - £36,000 a year
- Full-time
- English
- Administrative experience
- In-person
- Free parking
Quick apply
6d
Apprentice Freight Operations Co-ordinator
500 Logistics Limited —Thatcham
- £8.00 - £12.71 an hour
- Full-time
- Microsoft Word
- English
- In-person
- Free parking
Quick apply
4d
Site Agent
Octavius Infrastructure —Winchester
- Full-time
- Civil engineering
- Contracts
- Construction experience
- Annual leave
Arboricultural Surveyor (Utilities)
Christopher Hoare Tree Services Limited —Southampton
- £34,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Team management
- Free parking
Quick apply
6d
Employer’s Agent
Ridge & Partners LLP —Winchester
- Full-time
- Organisational skills
- Contracts
- Construction experience
Logistics Coordinator
Extreme Exhibitions Limited —Ringwood
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Hotel Investment and Acquisitions Analyst
Signet Collection - Head Office —Newbury
- £40,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Hotel
- Travel
- Free parking
- Employee assistance programme
Quick apply
10d
Maintenance Manager
The Mulberry Bush, Locks Heath —Southampton
- £37,440 a year
- Full-time
- Management
- Supervising experience
- Travel
- Paid training
- Annual leave
Quick apply
14d
Health Insights Enquiry Line - Team Manager
Office for National Statistics —Fareham
- £28,138 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Training & development
8d
Contracts Supervisor Drylining (multiple sites)
DRYPLAST(POOLE)LTD —Southampton
- £45,000 - £50,000 a year
- Full-time
- Microsoft Word
- Management
- Computer literacy
Quick apply
10d
HR Administrator
Churchill Retirement PLC —Ringwood
- Full-time
- Microsoft Office
- Organisational skills
- Contracts
- Employee assistance programme
14d
Regional Facilities Manager
Urbanbubble —Southampton
- £55,000 - £65,000 a year
- Full-time
- Microsoft Word
- Recruiting
- Annual leave
- Sick pay
Quick apply
5h
Retention Agent
Tedaisy Insurance Group Limited —Salisbury
- £24,000 - £24,500 a year
- In-person
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
5d
Senior Site Agent
Octavius Infrastructure —Winchester
- Full-time
- Civil engineering
- Management
- Engineering
- Annual leave
Trade Compliance Specialist
Leonardo UK Ltd —Southampton
- £54,000 - £68,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Flexible schedule
- Referral programme
Structures Examiner
BES Group —Salisbury
- £40,000 a year
- Full-time
- Civil engineering
- Travel
- Annual leave
- Employee assistance programme
Freight Operator
PSP Logistics —Fareham
- From £30,000 a year
- Full-time
- In-person
- Negotiation
- Free parking
- Sick pay
Quick apply
7d

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Customer Service Agent

Tedaisy Insurance Group Limited -
Salisbury

Quick apply

Job details

Permanent
£24,250 - £24,500 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Live chat
CRM software
Financial Conduct Authority guidelines
Customer service call handling
Inbound customer enquiry call handling
Client engagement
UK GDPR
Retention call handling
Customer loyalty building
Relationship management
Customer interaction
Outbound calling
Communication skills

Full job description

Join an Award-Winning Team and Help Protect the Pets People Love

Recognised as Best Place to Work 2026 and Best Place to Work for Development 2026, we're looking for a passionate Customer Service Agent to join our team in Salisbury.

If you love helping people, enjoy building relationships and thrive on making a difference, this could be the perfect role for you.

Every day, you'll play a key role in delivering excellent customer support over the telephone, handling a high volume of inbound and outbound calls. You'll assist both new and existing customers by responding to enquiries, resolving issues efficiently, and ensuring a positive customer experience. As a trusted point of contact, you'll provide clear guidance, build strong customer relationships, and help deliver outstanding service with every interaction.

This isn't a role where you're simply answering calls. It's about creating positive conversations, building loyalty and making every interaction count.

What you'll do:

Provide outstanding customer service via the telephone.
Build rapport with customers to foster long-term loyalty and satisfaction
Communicate policy terms and conditions clearly and fairly to customers, ensuring informed decisions are made
Respond promptly and professionally to all customer enquiries, providing accurate information about products and policies
Troubleshoot issues and guide customers through to resolutions, escalating complex matters when necessary
Address customer concerns or objections with empathy and accuracy to encourage policy continuation
Log all customer interactions accurately in the CRM system to ensure up-to-date records and compliance with GDPR
Maintain up-to-date knowledge of company products, processes and policies to deliver effective support
Achieve productivity and performance targets, including KPIs related to response time, resolution time and customer satisfaction.
Provide customer feedback to management to improve processes and customer satisfaction
Adhere to all regulatory guidelines and internal policies, including those set by the Financial Conduct Authority (FCA)

Experience, Qualifications & Skills

Proven experience in customer service (telephone and/or live chat)
Acts with integrity and puts the customer’s best interests at the heart of every interaction
Good verbal and written communication skills, with strong attention to detail
Strong problem-solving ability and critical thinking in real-time interactions
Skilled in objection handling, negotiation and customer retention techniques
A confident and professional manner when speaking customers
Able to manage multiple tasks and use various software platforms at once
Self-motivated, target driven and ambitious with a desire to succeed
Balances business goals with empathy and fairness; ensuring customers feel heard, respected and supported

Location: Salisbury (on-site, SP1)

Hours: Monday – Friday, 35 hours per week

Pay: £24,500 per annum

What we Offer

23 days holiday per year (plus bank holidays)
Your birthday off (paid)
4 x salary life assurance
Company pension
Healthcare including 24/7 GP advise & mental health helpline
Discounts at hundreds of brands you know and love
Employee assistance programme
Competitive salary
Discretionary lunch provided to assist with cost of living

Interested or want to know more? Apply today!

Company Overview

Tedaisy Insurance Group, a leading UK InsureTech, consisting of Tedaisy Underwriting Limited, Tedaisy Insurance Brokers Limited, Tedaisy Claims Limited and Tedaisy Technologies Limited, provides a full suite of online insurance solutions for pet and travel markets. Together, we bring value to every element of the insurance chain. We use data and automation to deliver market leading products with a superior customer experience, whilst maintaining competitive and fair pricing.

Quick apply

Refine Your Search

site agent jobs in middle wallop, ham

Customer Service Agent

Residential Lodge Manager

ESTATE AGENCY JUNIOR NEGOTIATOR

Logistics Supervisor (Fareham - Full Time - Logistics experience required)

Apprentice Freight Operations Co-ordinator

Site Agent

Arboricultural Surveyor (Utilities)

Employer’s Agent

Logistics Coordinator

Hotel Investment and Acquisitions Analyst

Maintenance Manager

Health Insights Enquiry Line - Team Manager

Contracts Supervisor Drylining (multiple sites)

HR Administrator

Regional Facilities Manager

Retention Agent

Senior Site Agent

Trade Compliance Specialist

Structures Examiner

Freight Operator

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