Job Title: Management Associate (Entry-Level)
Location: Middlesbrough
About the Role
We are looking for a motivated Management Associate (Entry-Level) to join our growing team here in Middlesbrough. If you want to build a proper career in business management, offline marketing, or team leadership, this is the perfect place to start.
You won't just be sitting behind a desk. You will get hands-on experience and structured training covering everything from customer engagement and sales support to the actual day-to-day running of our marketing operations. You will work directly alongside our experienced managers, picking up the commercial skills needed to eventually step up into a leadership role.
This position is a great fit for graduates, career changers, or anyone with a background in retail, hospitality, customer service, or sales and marketing who is ready to take the next step into management.
What You’ll Be DoingCustomer Service & Client Support
- Greeting customers, answering enquiries, and making sure they have a great experience with our brand.
- Building genuine relationships with clients and resolving any issues professionally.
Business Operations & Development
- Helping out with daily customer engagement, promotions, and essential business growth.
- Learning our products and services inside out so you can confidently deliver key messages and promote them.
- Working towards personal and team targets to help the business grow.
Training & Leadership Development
- Taking part in our daily coaching and mentorship programmes.
- Learning the ropes of business operations and team coordination.
- Shadowing supervisors to see what it takes to lead a professional team successfully.
Operations & Administration
- Keeping things running smoothly behind the scenes with basic administrative tasks.
- Maintaining accurate records and keeping the workspace organized and professional.
What We Are Looking For The Basics:
- Great communication skills—you genuinely enjoy talking to people and pitching ideas.
- A positive, can-do attitude and a real willingness to learn.
- The ability to stay organized and manage your own time.
- Decent basic IT and numeracy skills.
Experience:
- Previous experience in retail, hospitality, bar work, call centres, or customer-facing roles is a massive plus, but it is not essential. We care more about your work ethic, as full training is provided from day one.
About You:
- You are self-motivated, reliable, and turn up ready to work.
- You genuinely want to progress your career into management.
What’s in It for You?
- Full Training & Mentorship: You won’t be thrown in at the deep end; we support your career development the whole way.
- Clear Career Path: Genuine opportunities to progress quickly into supervisor and business management roles.
- Great Culture: A supportive, energetic team environment.
- Bonuses: Performance-based incentives on top of your competitive base salary.
Ready to Apply?
If you are ready to kickstart your career in management, operations, or team leadership, we want to hear from you. Apply today by sending over your CV, and a member of our Middlesbrough team will be in touch.
Job Type: Full-time
Pay: £28,000.00 per year
Benefits:
- Bereavement leave
- Canteen
- Company events
- Company pension
- Free parking
- On-site parking
- Paid volunteer time
- Sick pay
- Work from home
Work Location: In person
