Dispatchers Work, Jobs in Middlesbrough, Nyk (with Salaries)

Call Centre Operator
Middlesbrough Borough Cars —Middlesbrough
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
12d
Out of Hours Coordinator
DFP Services Ltd —Durham
- From £20,800 a year
- Administrative experience
- Analysis skills
- IT
- Free parking
Quick apply
5d
Transport Co-ordinator
British Steel —Teesside
- £24,189.91 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Annual leave
- Employee assistance programme
12d
Installations Coordinator
Norton Windows Ltd —Peterlee
- £24,840.47 - £51,573.68 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
12d
Dispatch and Distribution Manager
Khan Sultan Limited —Thirsk
- £45,000 - £49,000 a year
- Full-time
- Data analysis skills
- Organisational skills
- Leadership
Quick apply
12d
Fleet Controller
Power T&D —Darlington
- Full-time
- Hybrid work
- Maintenance
- Organisational skills
- IT
Quick apply
Transport Operator (Afternoons)
Savers —Darlington
- £31,050 a year
- Weekend availability
- Communication skills
- Employee discount
- Sick pay
Transport Administrator
GXO Logistics —Northallerton
- £28,364.67 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme

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dispatchers jobs near middlesbrough, nyk

Call Centre Operator

Middlesbrough Borough Cars
Middlesbrough

Quick apply

Job details

Permanent | Part-time
£12.71 an hour
12 days ago

Qualifications

Microsoft Word
Driving Licence
Microsoft Outlook
English
Complaint handling
Typing
Communication skills

Full job description

Role Overview

We are looking for a reliable and professional Taxi Call Centre Agent to join our busy operations team. The successful candidate will be responsible for handling customer bookings, assisting drivers, monitoring jobs, and ensuring excellent customer service is delivered at all times.

This is a fast-paced role requiring strong communication skills, attention to detail, and the ability to remain calm under pressure.

Key Responsibilities

Answer incoming customer calls professionally and courteously.
Take taxi bookings accurately using the dispatch system.
Provide customers with estimated arrival times and fare estimates.
Assist customers with booking amendments and enquiries.
Monitor live bookings and dispatch jobs efficiently.
Communicate with drivers regarding bookings and operational issues.
Handle customer complaints and escalate where necessary.
Update customer records and booking information.
Ensure all bookings comply with company procedures.
Maintain a high level of customer service at all times.
Support the operations team with general administrative tasks when required.

Pay: £12.71 per hour

Application question(s):

Do you have full time access to a vehicle?
Are you able to work in Redcar, Stockton and Middlesbrough?
What shifts are you available to work?
Are you able to work evenings, weekends, and bank holidays?
Do you have any upcoming commitments that may affect your availability?
What is your notice period with your current employer?
How comfortable are you using multiple screens and systems at the same time?
How would you rate your typing skills?

Experience:

Call Centre: 2 years (preferred)

Language:

English (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Willingness to travel:

100% (required)

Work Location: In person

Quick apply

Refine Your Search

dispatchers jobs in middlesbrough, nyk

Call Centre Operator

Out of Hours Coordinator

Transport Co-ordinator

Installations Coordinator

Dispatch and Distribution Manager

Fleet Controller

Transport Operator (Afternoons)

Transport Administrator

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