Protection officer Work, Jobs in Middlesbrough, Nyk (with Salaries)

Revenue Protection Officer
Northern Trains —Middlesbrough
- £27,004 a year
- Full-time
- Customer service
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
3d
Protective Services Officer
Triton Risk Management —Billingham
- £40,560 a year
- Full-time
- Microsoft Word
- English
- Conflict management
Quick apply
9d
Principal Public Protection Officer
Middlesbrough Council —Middlesbrough
- £45,091 - £50,269 a year
- Full-time
Principal Public Protection Officer (Environmental Protection)
Middlesbrough Council —Middlesbrough
- £45,091 - £50,269 a year
- Full-time
- Management
- Leadership
Adult Protection Lead Officer
Durham County Council —Durham
- £44,075 - £48,226 a year
- Temporary
- Hybrid work
- Annual leave
Security Team Leader
Securitas UK —Middlesbrough
- £15.10 an hour
- Weekend availability
- English
- Supervising experience
- Team management
- Employee discount
Quick apply
Client Finance and Deputyship Officer
North Yorkshire Council —Northallerton
- £31,537 - £34,434 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
Customer Complaints Assistant
Broadacres —Northallerton
- £27,533.36 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
JMS Marketing Officer
Durham University —Durham
- £31,236 - £37,694 a year
- Weekend availability
- Hybrid work
- Social media management
- University
- Travel
- Annual leave
- Employee assistance programme
6d
Security Officer | Part Time | Middlesbrough
Northern Security Limited —Middlesbrough
- £13.45 an hour
- Overtime
- Front desk
- Communication skills
Quick apply
Head of Digital Services (IT)
Middlesbrough College —Middlesbrough
- £53,352 - £62,751 a year
- Call to connect
- Annual leave
- Employee assistance programme
Customer Service Assistant (Apprenticeship)
Department for Education —Darlington
- £29,015 a year
- Part-time
- Data analysis skills
- English
- Presentation skills
9d
Purchasing Practitioner
Durham University —Durham
- £25,844 - £26,663 a year
- Full-time
- Hybrid work
- University
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Security Officer - Part Time - Sunderland
Northern Security Limited —Sunderland
- £13.45 an hour
- Part-time
- Front desk
- Communication skills
Quick apply

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Protective Services Officer
Triton Risk Management —Billingham
A full UK driving licence. Assisting with access control, vehicle movements, and the safe interface between operational activities and the wider environment.
£40,560 a year
Quick apply
9d
Civil Enforcement Officer (CEO)
City of York Council —York
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government…
£28,394 - £30,975 a year
9d

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Revenue Protection Officer

Northern Trains -
Middlesbrough

Apply Now

Job details

Full-time
£27,004 a year
3 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount
Car scheme

Qualifications

Customer service
NVQ
Cash handling
Communication skills

Full job description

Job Title: Revenue Protection Officer

BUSINESS FUNCTION: Customer & Commercial

SALARY: £27,004

Grade ROLE TYPE: RO2s

LOCATION: Middlesborough

HOURS: Full Time

Revenue Officer – Join Our Frontline Customer & Revenue Protection Team! Are you confident, customer‑focused, and ready to play a key role in keeping our railway running safely and smoothly? We’re looking for a Revenue Officer to help protect revenue, support customers, and uphold the highest standards across our trains and stations. This is a fantastic opportunity for someone who thrives in a people‑facing role, enjoys problem‑solving, and wants to make a real difference to passengers’ journeys

What you’ll be doing

As a Revenue Officer, you’ll be a visible and approachable presence on our network. Your day will include:
Providing exceptional customer service to every passenger
Acting as an Authorised Collector, dealing with: Travel irregularities Unpaid Fare Notices Travel Incident Reports Penalty Fares
Working hand‑in‑hand with Conductors to maximise revenue protection
Checking, validating, and issuing tickets on board
Completing reports and documentation to support revenue protection activity
Identifying, reporting, and acting on revenue protection opportunities
Maintaining a safe and tidy working environment
Ensuring full compliance with cash handling and railway regulations
Completing assessments to maintain competency in the role Every day will be different — and you’ll be at the heart of creating safer, smoother, and fairer travel for all

About you

We’d love to hear from you if you have:

Strong written and verbal communication skills
Great interpersonal skills and confidence dealing with the public
A good understanding of railway geography (or willingness to learn!)
A commitment to excellent customer service
The ability to remain calm, professional, and assertive when needed
Successful completion of training, including examinations in customer care and commercial duties
NVQ Level 3 in conflict Management (or willingness to work towards it)

Safety Matters Safety is at the heart of everything we do.

In this role you will:

Take reasonable care for your own safety and that of others
Follow all health, safety and environmental procedures
Use PPE and safety equipment correctly
Report incidents, hazards or unsafe conditions
Complete emergency procedures when required
Work only within your level of training and competence Although this is not a Safety Critical or Key Safety post, you’ll still play a crucial part in promoting a positive safety culture across the network.

What’s in it for you?

At Northern, we don’t just value our people - we go the extra mile to support them. Here’s a taste of what you can look forward to:

Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe

Generous Pension Scheme: We top up your contributions by 1.5 times

Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave. Cycle to Work Scheme: Save up to 42% on a bike and spread the cost

Electric Car Scheme: Lease a brand new electric or plugin hybrid car

Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered. Employee Assistance Programme: 24/7 support for family, lifestyle, and more

Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you’re in

Recognition: We know how important it is to show how much we appreciate our people. That’s why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day

Why Northern? We’re more than just a train operator. We’re the heartbeat of the North – connecting communities, creating opportunities, and driving sustainable growth. With 2,650 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment. Back in 1825, the first passenger train set off in the North of England, beginning a journey that would transform travel across the world. We’ve recently celebrated 200 years of the modern railway and, as we reflect on that legacy, our focus is now on the future as Great British Rail takes shape. Join us at this pivotal moment in rail history and play your part in our journey.

A place for everyone The best journeys happen when everyone feels welcome on board. At Northern, we don’t just move people from A to B - we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview. We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment. No matter your background, experience, or whether you call it a bap, barm, or cob… there’s a place for you here in the railway.

Apply Now

Refine Your Search

protection officer jobs in middlesbrough, nyk

Revenue Protection Officer

Protective Services Officer

Principal Public Protection Officer

Principal Public Protection Officer (Environmental Protection)

Adult Protection Lead Officer

Security Team Leader

Client Finance and Deputyship Officer

Customer Complaints Assistant

JMS Marketing Officer

Security Officer | Part Time | Middlesbrough

Head of Digital Services (IT)

Customer Service Assistant (Apprenticeship)

Purchasing Practitioner

Security Officer - Part Time - Sunderland

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