Call centre Work, Jobs in Middlesbrough (with Salaries)

Call Centre Operator
Middlesbrough Borough Cars —Middlesbrough
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Inbound Sales & Service Advisor
Clearanswer —Middlesbrough
- £23,829 - £24,936 a year
- Full-time
- Sales
- Customer service
- In-person
- Employee discount
Sample Collector
Eurofins UK Forensic Services —Middlesbrough
- Full-time
- Driving
Quick apply
Service Advisor (Customer Service)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Annual leave
2d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Outbound Bookings Advisor (Bank)
The Healthcare Management Trust —Durham
- £12.85 an hour
- Customer service
- English
- In-person
Quick apply
5d
Parts Telesales - TPX
Stoneacre —Yarm
- £36,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Sales Team Lead (HF1341305)
Flourish —Hartlepool
- £35,000 a year
- Full-time
- Leadership
- Communication skills
Quick apply
Vista Aftersales Advisor
Hays Travel —Sunderland
- Customer service
- Organisational skills
- Communication skills
- Employee discount
Outbound Sales Advisor
Betr Outsourcing —Roker
- £24,784 - £53,000 a year
- Overtime
- Sales
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
2d
Sales Manager (HF1341305)
Flourish —Hartlepool
- £35,000 a year
- Full-time
- Leadership
- Communication skills
Quick apply

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Warehouse Operative- Open Days
Cleveland Cable Company —Middlesbrough
Day Shifts (Great for a traditional routine). Time: Either come at 09:00,09:30, 10:00,10:30,11:00 or 11:30. Late Shifts (Perfect if you prefer a later start).
£12.75 an hour
Quick apply
2d
Warehouse Operative, Picking and Packing- Late Shift
Superlec —Middlesbrough
Candidates should be motivated and driven individuals, able to work in our busy warehouse on a permanent full-time basis.
From £12.75 an hour
Quick apply
9d

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Call Centre Operator

Middlesbrough Borough Cars
Middlesbrough

Quick apply

Job details

Permanent | Part-time
£12.71 an hour

Qualifications

Microsoft Word
Driving Licence
Microsoft Outlook
English
Complaint handling
Typing
Communication skills

Full job description

Role Overview

We are looking for a reliable and professional Taxi Call Centre Agent to join our busy operations team. The successful candidate will be responsible for handling customer bookings, assisting drivers, monitoring jobs, and ensuring excellent customer service is delivered at all times.

This is a fast-paced role requiring strong communication skills, attention to detail, and the ability to remain calm under pressure.

Key Responsibilities

Answer incoming customer calls professionally and courteously.
Take taxi bookings accurately using the dispatch system.
Provide customers with estimated arrival times and fare estimates.
Assist customers with booking amendments and enquiries.
Monitor live bookings and dispatch jobs efficiently.
Communicate with drivers regarding bookings and operational issues.
Handle customer complaints and escalate where necessary.
Update customer records and booking information.
Ensure all bookings comply with company procedures.
Maintain a high level of customer service at all times.
Support the operations team with general administrative tasks when required.

Pay: £12.71 per hour

Application question(s):

Do you have full time access to a vehicle?
Are you able to work in Redcar, Stockton and Middlesbrough?
What shifts are you available to work?
Are you able to work evenings, weekends, and bank holidays?
Do you have any upcoming commitments that may affect your availability?
What is your notice period with your current employer?
How comfortable are you using multiple screens and systems at the same time?
How would you rate your typing skills?

Experience:

Call Centre: 2 years (preferred)

Language:

English (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Willingness to travel:

100% (required)

Work Location: In person

Quick apply

Refine Your Search

call centre jobs in middlesbrough

Call Centre Operator

Inbound Sales & Service Advisor

Sample Collector

Service Advisor (Customer Service)

JUNIOR SALES CONSULTANT

Outbound Bookings Advisor (Bank)

Parts Telesales - TPX

Sales Team Lead (HF1341305)

Vista Aftersales Advisor

Outbound Sales Advisor

Sales Manager (HF1341305)

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