customer care assistant Work, Jobs in middlesbrough (with Salaries)

Spa Receptionist
Gisborough Hall Hotel —Guisborough
- From £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Accounting
- Free parking
- Employee discount
Quick apply
Administrative Assistant/Receptionist
Tennis World Ltd —Middlesbrough
- £12.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
14d
Counter Assistant
Frydays Chip Shop —Middlesbrough
- Part-time
- Serving
- Customer service
- In-person
- Employee discount
Quick apply
Customer Assistant - Replenishment
Morrisons —Stockton-on-Tees
- Employee discount
Quick apply
8d
Administration Assistant
Tees Valley Together CIO —Middlesbrough
- £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
5d
Food Service Assistant
Aramark —Middlesbrough
- £12.71 an hour
- Weekend availability
- Customer service
- Café
- Free parking
- Employee discount
12d
Customer Assistant - Food - Bishop Auckland Simply Food
Marks & Spencer —Durham
- £12.60 - £13.41 an hour
- Temporary
- Communication skills
- Employee discount
Receptionist
Holiday Inn Darlington —Darlington
- Weekend availability
- Hospitality
- Hotel
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
Community Host / Leisure Assistant.
Vivify Venues —Stockton-on-Tees
- £10.85 - £12.71 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
Part Time Counter Assistant
Fatsos —Stockton-on-Tees
- £12.71 an hour
- Temporary
- Serving
- In-person
- Restaurant experience
- Store discount
- Employee discount
Quick apply
6d
Sales Assistant
TGJones —Thornaby on Tees
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Service Assistant
Wickes —Northallerton
- £8.82 - £12.71 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee discount
Customer Assistant - Online
Morrisons —Hartlepool
- Employee discount
Quick apply
1d
One Stop - Customer Service Assistant
One Stop —Hartlepool
- £11.74 an hour
- Full-time
6d
Retail Assistant
EG On The Move Ltd —Sunderland
- £10.95 - £12.90 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
5d
Clinic Receptionist
Northallerton Osteopaths & Easingwold Osteopaths (Hale House Group) —Northallerton
- £13.50 an hour
- Overtime
- Windows
- Administrative experience
- Accounting
- Free parking
Quick apply
7d
Customer Assistant - Scanning
Morrisons —Hartlepool
- Employee discount
Quick apply
1d
Office Administrator
Grade A Fire & Security —Stockton-on-Tees
- £26,437 - £28,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
14d
Retail Assistant - Part Time
Farmfoods —Spennymoor
- £10.95 - £12.81 an hour
- 12 hour shift
- School
- Employee discount
- Gym membership
Quick apply
2d
Sales Assistant (Part-Time)
Pandora Jewelry —Stockton-on-Tees
- £13.25 an hour
- Part-time
- Sales
- Employee discount
1d

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Spa Receptionist

Gisborough Hall Hotel -
Guisborough

Quick apply

Job details

Permanent | Part-time | Full-time
From £12.71 an hour

Benefits

Free parking
Company pension
Company events
Employee discount
On-site parking

Qualifications

Hospitality
Customer service
Accounting
Payroll
Front desk
Communication skills

Full job description

We are looking for a professional and organised Spa Receptionist / Senior Spa Receptionist to be the welcoming face of our spa. In this role, you will ensure every guest and member receives a warm, efficient, and seamless experience from arrival through to departure.

You will be responsible for managing bookings, coordinating appointments across departments, processing payments, and supporting retail sales. Acting as a central point of communication, you will help ensure the smooth day-to-day operation of the spa.

In addition, as a senior receptionist, to support and guide other receptionists in the absence of the Spa Operations Manager and Spa Duty Management shifts as required.

Key Responsibilities

Operational Excellence

Deliver a consistently friendly, professional, and efficient service to all guests and members
Manage bookings and appointments to maximise business performance while maintaining excellent service standards
Ensure fair and effective distribution of bookings across the team
Maintain accurate client records, including relevant booking details and medical information
Process billing and payments accurately and efficiently
Maintain stock levels of reception materials such as brochures and price lists
Ensure all equipment and systems are in good working order, including operating manual systems when required
Follow all operational procedures, standards, and appearance guidelines

Guest Experience

Welcome and check in guests and members in a professional and friendly manner
Provide detailed knowledge of all treatments, services, and current promotions
Handle guest, member, and staff queries confidently and effectively
Support retail sales by recommending suitable products

Team & Communication

Act as a key point of contact between departments to ensure smooth coordination
Build strong working relationships across the team
Attend and contribute to departmental meetings
Ensure proper key control procedures are followed

General Duties

Report any maintenance issues or unusual occurrences promptly
Work flexibly across shifts, including weekends when required
Carry out any additional duties to support the needs of the business

About You

Friendly, professional, and highly organised
Excellent communication and customer service skills
Strong attention to detail and ability to multitask
Confident handling bookings, payments, and guest queries
Flexible and able to work in a fast-paced environment
Previous experience in a spa, hospitality, or reception role preferred

What We Offer

A supportive and welcoming team environment
Opportunities for training and development
Career progression within the business

Pay: From £12.71 per hour

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer care assistant jobs in middlesbrough

Spa Receptionist

Administrative Assistant/Receptionist

Counter Assistant

Customer Assistant - Replenishment

Administration Assistant

Food Service Assistant

Customer Assistant - Food - Bishop Auckland Simply Food

Receptionist

Community Host / Leisure Assistant.

Part Time Counter Assistant

Sales Assistant

Customer Service Assistant

Customer Assistant - Online

One Stop - Customer Service Assistant

Retail Assistant

Clinic Receptionist

Customer Assistant - Scanning

Office Administrator

Retail Assistant - Part Time

Sales Assistant (Part-Time)

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