member level x Work, Jobs in middlesbrough (with Salaries)

Revenues and Benefits Assessors - Trainee
NECSWS —Hartlepool
- Full-time
- Customer service
- Communication skills
- Tax experience
Quick apply
13d
Mathematics Teacher
Lift Unity City —Cleveland
- Part-time
- School
12d
Customer Service Advisor
NECSWS —Hartlepool
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Service Desk Manager
NECSWS —Hartlepool
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Waste Acceptance Technician
Fornax Environmental Solutions LTD —Newton Aycliffe
- Up to £36,000 a year
- Overtime
- Laboratory experience
- Windows
- Bachelor's degree
- Free parking
Quick apply
3d
Store Manager
Saltrock Dalton Park —Seaham
- Full-time
- Customer service
- Employee discount
Quick apply
8d
Fitness Coach
JDGYMS —Darlington
- Part-time
- Business
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Maintenance Engineer
ERA —Newton Aycliffe
- Full-time
- Programmable logic controllers
- Mechanical knowledge
- Employee assistance programme
Brow and Lash Expert
Superdrug —Sunderland
- £13.30 an hour
- IT
- Store discount
- Employee discount
Cloud Platform Engineer
NECSWS —Hartlepool
- Full-time
- Hybrid work
- Azure
- DevOps
- AWS
Quick apply
Change, Configuration and Release Management Team Manager
NECSWS —Hartlepool
- Full-time
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Maintenance Engineer
Quanex —Newton Aycliffe
- Full-time
- Programmable logic controllers
- Mechanical knowledge
- Employee assistance programme
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Change, Configuration and Release Team Leader
NECSWS —Hartlepool
- Full-time
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Private Client Solicitor
EMG Solicitors —Darlington
- Full-time
- Organisational skills
- Communication skills
- Time management
- Employee assistance programme

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Revenues and Benefits Assessors - Trainee

NECSWS -
Hartlepool

Quick apply

Job details

Full-time
13 days ago

Benefits

Company pension
Car scheme

Qualifications

Customer service
Communication skills
Tax experience

Full job description

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

NO AGENCIES PLEASE

Job Description

Hartlepool Office Based Only

Working within the busy area of the Revenues & Benefits department you will be involved in processing and telephony of all Housing / Council tax changes, following the procedures given and working to KPI’s with excellent accuracy at all times.

Main Responsibilities

To deal directly with customers of the service via letter, email and telephone to ensure delivery against the service contractual requirements affording excellent customer service at all times.
Meet the standards or deadlines required whilst performing all duties with Minimum support
Complete high levels of workload consistently in line the Right Time Indicator, The Right Benefit Indicator and Subsidy regulations
Coaching and mentoring junior staff/Colleagues
Shares best practice with colleagues and lead update sessions to wider team
Keeps own knowledge up to date through use of publications, briefing notes and bulletins as well as attend external training session to improve wider teams skills
Maintain a constructive and positive attitude within the Business Centre taking on additional duties as and when required and contribute ideas to assist improvements

Qualifications

Skills Required

Proven problem solving skills
Good customer service and communication skills
Working knowledge of Housing Benefits / Council Tax
Delivers under pressure with a flexible approach to work
IT competent
Self-motivated

Skill development and progression –
Skills:-
NEC are committed to developing and expanding the skill and knowledge sets of all of our colleagues. We aim to cross skill in at least one additional service within our processing centre. For example as a Revenues and Benefits Assessor you may look to undertake additional training in one or more of our Central Government services, i.e. Blue Badge Improvement Service, Local Welfare Provision, Heavy Goods Vehicle Levy Scheme or London Councils Appeals Service.

Progression:-
NEC actively seeks to progress our colleagues internally. The vast majority of our current management team have progressed to their current roles, having come to NEC as Revenues and Benefits Officers.
Career progressions within our Revenue and benefits processing department:-
❏ Revenues and Benefits officer >
❏ Revenues and Benefits Senior >
❏ Revenues and Benefits Service Manager>
❏ Senior Operational Management Roles>

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell (FTE)
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs
All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

OTHER INFORMATION

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
All offers are subject to satisfactory vetting, references and occupational health checks.
Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

Quick apply

Refine Your Search

member level x jobs in middlesbrough

Revenues and Benefits Assessors - Trainee

Mathematics Teacher

Customer Service Advisor

Service Desk Manager

Waste Acceptance Technician

Store Manager

Fitness Coach

Maintenance Engineer

Brow and Lash Expert

Cloud Platform Engineer

Change, Configuration and Release Management Team Manager

Maintenance Engineer

Change, Configuration and Release Team Leader

Private Client Solicitor

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