Customer experience supervisor Work, Jobs in Middlesex, Gtl (with Salaries)

Guest Experience Supervisor - Sheraton Heathrow Hotel
Marriott International, Inc —West Drayton
- £28,600 a year
- Overtime
- Microsoft Outlook
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Assistant Manager
Farmfoods —Hayes
- £31,449.00 - £35,306.88 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
9d
Cargo Clerical Team Leader UK
Swissport International AG —Heathrow
- £34,631.69 a year
- Weekend availability
- Customer service
- English
- Microsoft Office
Sales Advisor - Miniso - Heathrow Airport
Lagardère Travel Retail (UK & IRE) —London
- £14.80 an hour
- Weekend availability
- Communication skills
Quick apply
1d
Customer Care Supervisor
UPS —London
- Full-time
1d
Operations Support Manager
APCOA PARKING (UK) LTD —Uxbridge
- £35,035 a year
- 8 hour shift
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Press & Events Co-ordinator
BCA Logistics —Uxbridge
- £35,000 - £40,000 a year
- Hybrid work
- Administrative experience
- Organisational skills
- IT
- Employee assistance programme
Quick apply
13d
Customer Service Supervisor
Medtronic —Watford
- £43,680 - £65,520 a year
- Full-time
- Customer service
- Leadership
- Communication skills
Allocator
OCS Group —Hounslow
- Organisational skills
- Communication skills
Quick apply
Room Attendant
Hotelcare —Hayes
- £13.50 - £14.00 an hour
- Weekend availability
- Hospitality
- Hotel
- Time management
- Annual leave
- Flexible schedule
Quick apply
5h
Retail Supervisor (16 hrs)
Deichmann —Hounslow
- Up to £14.21 an hour
- Part-time
- Customer service
- Supervising experience
- Leadership
Full Time Supervisor 37.5 Hours
THE LABEL YARD —Wembley
- £25,500 - £26,500 a year
- Full-time
- Bilingual
- Sales
- English
- Store discount
- Employee discount
Quick apply
Supervisor - Miniso - Heathrow Airport
Lagardère Travel Retail (UK & IRE) —London
- £16.80 an hour
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
1d
Starbucks Shift Supervisor
EG Group —Hayes
- £13.95 an hour
- Supervising experience
- Employee assistance programme
- Employee discount
1d
Customer Services Representative
Linehaul Express Ltd —Slough
- £26,000 - £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
8d
Par Time Supervisor
THE LABEL YARD —Wembley
- £13.59 an hour
- Part-time
- Bilingual
- Sales
- English
- Store discount
- Employee discount
Quick apply
Guest Services Supervisor
Treehouse Hotel London —West London
- Full-time
- Hospitality
- Customer service
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
Lifeguard Supervisor
GLL —Hillingdon
- £33,065 a year
- Full-time
- Customer service
- Supervising experience
- Communication skills
QuickSTAT - Customer Service & Relationship Supervisor
Kuehne+Nagel —Staines-upon-Thames
- Customer service
- Time management
- Employee assistance programme
3d
Network Control Centre (NCC) Apprentice – Business Administrator Apprenticeship
DHL —London Heathrow Airport
- Full-time
- Microsoft Outlook
- English
- IT
- Free parking
- Employee discount
2d

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customer experience supervisor jobs near middlesex, gtl

Guest Experience Supervisor - Sheraton Heathrow Hotel

Marriott International, Inc -
West Drayton

Apply Now

Job details

Full-time
£28,600 a year

Benefits

Employee discount
Referral programme

Qualifications

Microsoft Outlook
Hotel experience

Full job description

Additional Information
Job Number26046253
Job CategoryRooms & Guest Services Operations
LocationHeathrow Airport, West Drayton, England, United Kingdom, UB7 0HJ
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. When you bring your natural talents and passion for customer services, we welcome you into our family. No matter your specialty or working background, we offer great rewards and opportunities to improve your skills. In this position you will work closely with a team of inspired professionals who encourage and invite your contributions.

Perks you deserve

We’ll support you in and out of the workplace by offering:

Competitive rate of pay £28,600.00 p/a + overtime
Upsells and guest referral incentives uncapped!
Complimentary car park - worth up to 1,300.00 p/a
Complimentary uniforms/free dry cleaning - worth up to 1,000.00 p/a
Dental and Eye care benefits worth up to 1,000.00 p/a
Paid meal break and free meals on duty
Team-spirited co-workers
Encouraging management
Wellbeing programs
Learning and development opportunities
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs
Inspiring career mentors
Friendly a vibrant team atmosphere
Graduate programs (subject to eligibility)
Network of inspiring business leaders that support development and endless opportunities
Travel the world with the #1 leader in hospitality (Global Transfers)

The impact you’ll make

First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.

What you’ll do

Process guest check-ins, assigning rooms and activating room keys
Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns
Support training and development, fostering a positive and collaborative work environment.
Embrace company policies and safety protocols, always maintaining professionalism and discretion.
Answer, respond to and process all guest calls, messages, questions or concerns
Give guests information and directions regarding property and local areas of interest
Process check-outs and resolving any disputed charges
Process payments and room charges, as well as cashing guests’ personal and traveller’s cheques
Act as a role model, motivating and mentoring team members. Train employees on core values, job responsibilities, and service excellence. Ensure timely task completion and encourage teamwork. Recognize and support staff contributions.
Report any security concerns or thefts. Follow emergency procedures and maintain a safe work environment. Identify and address unsafe conditions.
Confirm reservations and cancellations, running daily reports on the number of arrivals and departures
Maintain detailed shift logs and reports for arrivals, departures, and special requests. Complete cashiering tasks and contingency lists for emergencies.
Uphold high service standards and monitor team performance for quality assurance. Contribute to enhancing guest and employee satisfaction.

What we’re looking for

A warm, people-oriented demeanor
A team-first attitude
Positive outlook and outgoing personality
Flexibility, problem-solving skills and multi-tasking ability
The ability to stand, sit or walk for extended periods of time across a work shift

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

customer experience supervisor jobs in middlesex, gtl

Guest Experience Supervisor - Sheraton Heathrow Hotel

Assistant Manager

Cargo Clerical Team Leader UK

Sales Advisor - Miniso - Heathrow Airport

Customer Care Supervisor

Operations Support Manager

Press & Events Co-ordinator

Customer Service Supervisor

Allocator

Room Attendant

Retail Supervisor (16 hrs)

Full Time Supervisor 37.5 Hours

Supervisor - Miniso - Heathrow Airport

Starbucks Shift Supervisor

Customer Services Representative

Par Time Supervisor

Guest Services Supervisor

Lifeguard Supervisor

QuickSTAT - Customer Service & Relationship Supervisor

Network Control Centre (NCC) Apprentice – Business Administrator Apprenticeship

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